Alley, Missouri, United States · On-site
Description: The role of the Personal Computer Support Technician is to provide end user computer, mobile device or printer break-fix services at NASA Marshal Space Flight Center (MSFC). These services include hardware a…
Skills: Hardware Installation, Software Configuration, Troubleshooting, ITSM, Windows 11
Huntsville, Alabama, United States · Hybrid
Senior Electrical Engineer Seabrook Solutions is seeking a Senior Electrical Engineer to provide contract support to our customer, MESA Associates. This position serves as a design lead with responsibility for the prepar…
Skills: Electrical Engineering Design, AutoCAD, ETAP, Motor Control Centers, Switchboards
Solomons, Maryland, United States · On-site
Function: Performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities. Work usua…
Skills: Inventory Management, Storage Management, Cataloging, Property Utilization, Aircraft Supply Equipment Assets Management
Alley, Missouri, United States · On-site
Junior System Mechanical Engineer Seabrook Solutions is seeking an entry-level Mechanical Engineer to provide Operations & Maintenance support to NASA facilities located at Marshall Space Flight Center (MSFC). MSFC facil…
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Fort Worth, Texas, United States · On-site
Position: Ground Support Equipment (GSE) Worker Function: Performs maintenance and repairs on Ground Support Equipment (GSE) under the direction of a higher-grade worker. Troubleshoots malfunctions using conventional and…
Skills: GSE Maintenance, Troubleshooting, Corrosion Control, Hazardous Materials Handling, Preventative Maintenance
Alley, Missouri, United States · On-site
This Personal Computer Support Technician (PCST) position is responsible for providing a wide variety of IT services at a NASA center. These services may include end user support of compute, mobile, and print devices. Th…
Skills: IT Support, Hardware Troubleshooting, Software Installation, Operating System Configuration, ServiceNow
Jacksonville, Florida, United States · On-site
Position: Ground Support Equipment (GSE) Worker Function: Performs maintenance and repairs on Ground Support Equipment (GSE) under the direction of a higher-grade worker. Troubleshoots malfunctions using conventional and…
Skills: GSE Maintenance, Troubleshooting, Corrosion Control, Hazardous Materials Handling, Preventative Maintenance
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Provide break-fix services for computers, mobile devices, and printers at NASA Marshal Space Flight Center. Responsibilities include installing software, configuring operating systems, and resolving hardware and software faults via an ITSM system.
Requires a high school degree, at least 2 years of related experience, and U.S. citizenship. Candidates must be able to lift 40 lbs and have experience supporting Windows 11 and ITSM systems.
The role of the Personal Computer Support Technician is to provide end user computer, mobile device or printer break-fix services at NASA Marshal Space Flight Center (MSFC). These services include hardware and software installation and removal, data transfers and restoration of an end user’s device to full operability when an incident occurs that renders hardware unstable, equipment is lost, damaged, destroyed, inoperable, or exhibits degraded performance. Restoration includes the tasks that are necessary to return managed hardware to an operational state, including correction of hardware faults via repair or replacement, replacement in case of loss or damage, configuration of software load, and restoration or transfer of all user data to replacement device. Tasks will be assigned to technicians via the ITSM system.
• Software installation, and configurations.
• Perform technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
• Install and test personal computers, printers, and other peripherals.
• Configure operating systems.
• Load shrink-wrap programs and other application software programs.
• Troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs.
• Resolves computer system problems, including coordination between users and components of a local area networks.
• Participates in the evaluation of system configuration and software.
• High School degree or equivalent
• 2 years of related experience
• Must be U.S. Citizen
• Must be able to lift & move equipment up to 40 lbs.
• Familiarity with working with a ITSM system
• Experience supporting Windows 11
• Experience supporting the MSFC NASA IT environment
o Troubleshooting & resolving IT issues
o Knowledge with NASA security policies & procedures
o Familiarity with NASA’s ServiceNow ITSM system
• Mac experience
• Current NASA background check & confidence level of at least 45
• Current access to Redstone Arsenal
• Familiarity with the MSFC campus
Making the Difference
Seabrook Solutions, LLC has been in business since January 2012 and got its start as a consulting company providing expert services in business development and proposal development. The company’s strategic plan began to shift in 2013 as it successfully secured contract work in engineering, training, and program, planning and control work with Brown’s Ferry Nuclear Plant, NASA, and supporting industrial partners with staff augmentation skills provided by the company. To see a list of the Government Sectors that we have supported, please visit our Clients page. Going forward, Seabrook Solutions plans to maintain the legacy of the company, but will plan a stronger focus on the contract growth in the aerospace and defense markets.
Offices: 620 Discovery Dr NW, Huntsville, Alabama 35806, US
Making the Difference
Seabrook Solutions, LLC has been in business since January 2012 and got its start as a consulting company providing expert services in business development and proposal development. The company’s strategic plan began to shift in 2013 as it successfully secured contract work in engineering, training, and program, planning and control work with Brown’s Ferry Nuclear Plant, NASA, and supporting industrial partners with staff augmentation skills provided by the company. To see a list of the Government Sectors that we have supported, please visit our Clients page. Going forward, Seabrook Solutions plans to maintain the legacy of the company, but will plan a stronger focus on the contract growth in the aerospace and defense markets.
Offices: 620 Discovery Dr NW, Huntsville, Alabama 35806, US