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$48k–$66k/yr
Full-time
bachelor degree
Posted 18d ago
~40 hrs/week
Responsibilities
The Site Manager is responsible for overseeing all facility operations, including deliveries, inventory, and systems, while leading a team of Shift Leaders and Driver Partners. They are accountable for driving financial performance and improving key performance indicators to ensure a perfect customer experience.
Requirements
Candidates need 3+ years of experience leading a blended workforce in fast-paced environments such as retail, grocery, or military. A bachelor's degree is preferred, along with the ability to work fluid schedules including peak hours from 5pm to 3am.
Full job description
Gopuff is seeking a Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.
Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first.
\nResponsibilities:
Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
Training and coaching associates in the facility to work safely while following all standard work and processes.
Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
Create and implement plans to improve the safety, culture and financial performance of the facility
Qualifications:
3+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
Retail, grocery, military, restaurant or equivalent experience
Bachelor’s degree, preferred
Strong written and verbal communication skills
Strong skills with conflict resolution
Strong skills with team development and engagement
Proficiency in computer usage, email, and Google Suite
Ability to lead in an ever-changing environment
Proven track record of being a change agent with improving processes and efficiencies
Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
Ability to stand, bend, reach and walk during shifts
Ability to lift up to 49 pounds
Professional fluency in Spanish, preferred
Pay:
Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
Dallas, TX Range: $48,000 - $66,000
The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
\n
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
Related keywords
Field OperationsKPIsOrder Picking TimeOrder Dwell TimeDrive TimeOrder Defect RateCost Per OrderAsset ProtectionQuality AssuranceW2 Employees1099 EmployeesWarehouse ManagementLogisticsSpanish FluencyGoogle Suite
Groceries, Alcohol, Home Essentials & more.
Order in seconds, delivered in minutes.
Industry
Software Development
Company size
5,001-10,000 employees
Founded
2013
Headquarters
Philadelphia, PA
LinkedIn followers
183,865
Total funding
$3.7B
Get it fast. Get it done. Get it right.
5,000 products in as fast as 15 minutes.
Gopuff, the leader in instant commerce, offers a relevant and affordable assortment of household essentials, groceries, OTC medication, drinks, snacks and more, all brought to customers’ doors in as fast as 15 minutes from local micro-fulfillment centers. Founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola, Gopuff leverages proprietary technology, national infrastructure and a hyper-local logistics network to offer unrivaled speed, reliability and affordability to customers across the U.S. and U.K.
Interested in joining our team? Learn more and see open roles here: https://gopuff.com/go/careers
Offices: Center City, Philadelphia, PA 19123, US
On Demand DeliveryWarehousing and LogisticsMobile ApplicationsConsumer TechnologyInstant Needsand Quick CommerceE-CommerceMobile AppsFood DeliveryGrocery