Charlotte, North Carolina, United States · On-site
$35/hr–$53/hr
Senior$125M raised
Department: 10919 Enterprise Corporate - Quality Charlotte Area Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Regular business hours with occasional non-traditional …
Skills: Performance Improvement, Process Redesign, Data Analysis, Statistical Process Control, Lean Concepts
Charlotte, North Carolina, United States · On-site
Entry level$22B raised
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Charlotte, North Carolina, United States · On-site
Entry level$22B raised
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Mid level
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
$25/hr–$26/hr
Mid level$2.5B raised
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Charlotte, North Carolina, United States · On-site
$28/hr–$42/hr
Senior$125M raised
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Charlotte, North Carolina, United States · Remote Solely
$47/hr–$71/hr
Mid level$125M raised
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Charlotte, North Carolina, United States · On-site
Senior+
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Charlotte, North Carolina, United States · On-site
Entry level
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Charlotte, North Carolina, United States · On-site
Entry level$22B raised
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Cash Handling, Customer Service, Point Of Sale (POS), Basic Arithmetic, Computer Literacy
Charlotte, North Carolina, United States · On-site
Entry level$22B raised
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
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$35/hr–$53/hr
Full-time
bachelor degree, postgraduate degree, professional certificate
Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability
Posted 34d ago
~40 hrs/week
Responsibilities
Facilitates organization-wide performance improvement efforts and coaches staff in process redesign and measurement. Coordinates Performance Improvement Committee meetings, analyzes metrics, and develops corrective action plans to ensure accreditation and safety compliance.
Requirements
Requires a Bachelor's degree with a Master's or clinical licensure preferred, and 5 to 7 years of healthcare experience. Certification in healthcare quality or patient safety is required within one year of employment.
Full job description
Department:
10919 Enterprise Corporate - Quality Charlotte Area
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Regular business hours with occasional non-traditional hours
Pay Range:
$35.50 - $53.25
Essential Functions
Expertly facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities with emphasis on process redesign and measurement; provides direction to the department and business unit leadership in the planning of a systematic, organization-wide approach to continuous quality improvement.
Serves as a team leader, preceptor, mentor and coach to quality management staff, as well as a system expert for performance improvement training and new initiatives; assists leadership with review of performance improvement coordinator work product and makes recommendations for staff performance appraisal.
Maintains competence in applicable licensure, certification, accreditation and other regulatory body requirements.
Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.
Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety.
Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities.
Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System.
Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome.
Assists leadership and PI Coordinators in defining key performance indicators and developing measurement tools to evaluate quality improvements.
Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques.
Provides education and training on accreditation compliance and accreditation matters.
Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patient's status.
Physical Requirements Must have the ability to clearly communicate verbally, in person, and in writing with patients, families, agencies and the health care team. Works in an office environment. Requires long periods of sitting and computer use.
Education, Experience and Certifications
Bachelor's Degree required; Master's Degree preferred. RN or other clinical licensure preferred; certification in health care quality, patient safety or related accreditation entity preferred, required within 1 year of employment. 5 to 7 years experience in healthcare or directly related field and 2 to 4 years leadership experience preferred. Knowledge of Lean Concepts preferred. Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred. Previous experience or knowledge of TJC preferred.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Leading nationwide provider of substance use treatment offering a full continuum of care. #FreedomFromAddiction
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2012
Headquarters
Brentwood, Tennessee
LinkedIn followers
31,993
Total funding
$125M
American Addiction Centers (AAC) is a nationwide network of treatment centers, offering a full continuum of care. We take a holistic approach to addiction treatment — by addressing each client as a whole person. We work to consider how factors such as an individual’s lifestyle, environment, health, and co-occurring mental health disorders may play a part in his or her addiction to drugs or alcohol. We use evidence-based treatment approaches to help individuals struggling with substance use and co-occurring mental health disorders to overcome daily struggles and establish a healthy lifestyle.
Our Mission: To restore hope and empower individuals and families impacted by the disease of addiction. United by compassion and a commitment to inclusive care, we provide a foundation for lasting recovery that saves and transforms lives.
Our Vision: To foster a world free from the stigma of addiction, where quality treatment and support are accessible for all.
American Addiction Centers is constantly building our brand and expanding our treatment services to meet the needs of those struggling with substance use and mental health disorders. In order to accomplish this, we need top talented professionals in all departments to help us not only achieve our business goals, but to also continue rescuing those battling addiction. We’d love to have your join our team! See our open positions at americanaddictioncenters.org/careers.
Community Guidelines:
We treat others with respect and communicate with courtesy. We encourage positive engagement and thoughtful dialogue. We do not tolerate defamatory, harmful messages or hate speech, directed at either the company or another individual. We respect the privacy and personal information of our team as well as community members.
We reserve the right to delete or block individuals or users who violate our guidelines.
Offices: 500 Wilson Pike Circle, Suite 360, Brentwood, Tennessee 37027, US · 1171 107th Street, Grand Prairie, TX 75050, US · 2465 E Twain Ave, Las Vegas, NV 89121, US · 12012 Boyette Rd, Riverview, FL 33569, US · 24552 Pacific Park Dr, Aliso Viejo, California 92656, US
Dual DiagnosisMedical DetoxBehavioral Health ServicesLifestyle WellnessResidential Treatmentand Employee Care (EAP & MAP)Health CareAddiction TreatmentPharmaceutical