Griffin, Georgia, United States · On-site
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Skills: Customer Focus, Data Gathering, Analysis, Service Excellence, Decision Making
Atlanta, Georgia, United States · Remote OK
$31/hr–$36/hr
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Georgia, United States · Remote OK
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Storage Sales Specialist This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way p…
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Sandy Springs, Georgia, United States · Hybrid
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Saint Petersburg, Saint Petersburg, Russia · Hybrid
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Norcross, Georgia, United States · On-site
$19/hr–$26/hr
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Atlanta, Georgia, United States · Hybrid
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Atlanta, Georgia, United States · Hybrid
$122k–$152k/yr
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Gwinnett County, Georgia, United States · On-site
Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. Our aim is to revolutioni…
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Atlanta, Georgia, United States · On-site
The Network Engineer I-OSC is primarily responsible for the support of internal and customer physical and virtual networking, and firewall management with a fundamental understanding of those specialties including any as…
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Atlanta, Georgia, United States · Remote OK
$120k–$155k/yr
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Skills: Product Strategy, Market Intelligence, Competitive Analysis, ICP Frameworks, Monetization Strategy
Atlanta, Georgia, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
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Atlanta, Georgia, United States · On-site
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São Paulo, São Paulo, Brazil · On-site
$106k–$131k/yr
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Warner Robins, Georgia, United States · On-site
$153k–$229k/yr
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Georgia, United States · Remote OK
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Atlanta, Georgia, United States · On-site
Job Description SummaryThe GE Vernova Digital Technology Development Program (DTDP) offers those with a passion for technology to grow their leadership, business acumen, and technical skills while building a career with …
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Oxford, Georgia, United States · Hybrid
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Atlanta, Georgia, United States · Hybrid
For this application, it is required for you to fill the next skills assessment forms: Senior Advanced Verification & Validation Engineer – Fill out form Please ensure that you fill out this form as part of your applicat…
Skills: Verification & Validation, Linux, 4G/5G Radio, Wireless Networking, SQL
Augusta, Georgia, United States · On-site
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Skills: Geospatial Analysis, GIS, Spatial Data Management, Python, R
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The Senior Product Support Engineer will provide leadership and technical direction to resolve complex technical issues impacting product performance. They will lead Continuous Product Improvement projects and conduct root cause analysis to develop corrective actions.
Candidates should have a degree in an accredited Engineering curriculum or progressive experience in the power generation industry. Experience with power generation technology, particularly generator sets and power system applications, is preferred.
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
The Electric Power Division has an opening for a Senior Product Support Engineer on the Large Electric Power Service Engineering team. This position will support complex technical product problem resolution with Caterpillar Dealers to ensure customers receive the product performance, reliability, durability and availability they expect. The incumbent will lead Continuous Product Improvement (CPI) projects, provide remote and on-site support for the full range of diesel and gas electric power products and systems including generators, controls, cooling systems, enclosures and balance of plants. They will lead issue investigation, root cause analysis and develop and implement interim and permanent corrective actions.
Provide leadership and technical direction to resolve complex technical issues impacting the product and its integration into the customer system.
Lead Continuous Product Improvement (CPI) projects to investigate and resolve product and process issues affecting Caterpillar Electric Power product.
Comple root cause analysis and develop interim and permanent corrective actions to resolve complex product health issues.
Develop appropriate procedures and plans to ensure product quality and evaluate results to identify functional deficiencies. Correct design flaws as needed.
Evaluate production processes to identify defects in manufacturing and design. Modify designs to maximize production efficiency and product quality.
Solicit and gather internal and external feedback to identify potential new products and/or improvements to existing products that improve product serviceability.
Write technical specifications and instructions to ensure product quality and performance. Track and manage the status of projects from inception to release.
What you will have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on infirmed judgement.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Degree in an accredited Engineering curriculum or progressive experience within the power generation industry.
Experience with power generation technology with an emphasis on generator sets and power system applications.
This position is located in Griffin, GA; Mossville, IL; or Lafayette, IN.
Travel up to 25% is required.
Domestic relocation assistance is offered for this position.
Visa sponsorship is not offered for this position.
This position requires the candidate to work a 5-day-a-week schedule in the office.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers
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Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Solving our customers' toughest challenges
For 100 years, we’ve been helping customers build a better, more sustainable world. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. With 2024 sales and revenues of $64.8 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through our Financial Products segment.
Offices: Irving, Texas, US
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