Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Skills: Program Management, Operational Oversight, Staffing, Quality Assurance, Stakeholder Coordination
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Skills: Consecutive Interpretation, Simultaneous Interpretation, Sight Translation, Chokwe Language Proficiency, English Language Proficiency
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Skills: IT Asset Management, Life Cycle Maintenance, Inventory Management, Contract Management, Property Accountability
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Skills: Active Directory, Service Now, Technical Support, Windows 10, Microsoft 365
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Skills: VMware vSphere, Microsoft Hyper-V, Virtual Machine Management, Resource Optimization, High Availability
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Skills: Print Server Administration, Email System Administration, Microsoft Exchange, Troubleshooting, Spam Filtering
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
International Special Operations Forces Integration and Assessment SME
Tampa, Florida, United States · On-site
Senior+
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Skills: International Relations, Strategic Planning, Policy Development, International Agreements, Negotiation
Washington, District of Columbia, United States · On-site
Mid level
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
Company Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership,…
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Full-time
associate degree, professional certificate
Posted 3d ago
~40 hrs/week
Responsibilities
Provide Tier 2 technical support for escalated service desk tickets and maintain secure network systems. Collaborate with senior engineers to resolve complex challenges and ensure compliance with DoD cybersecurity policies.
Requirements
Requires at least 3 years of IT service desk experience, an associate degree or equivalent, and an active DoD Secret Clearance. Mandatory certifications include ITIL 4 Foundations, MCSA Windows Server 2016+, and IAT Level II.
Full job description
Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
Overview:
SOSi is seeking a dedicated and technically skilled Junior Systems Administrator to join our dynamic IT team supporting our government customer on site in Wiesbaden, Germany. This role primarily focuses on handling Tier 2 service desk tickets, providing in-depth technical support, and maintaining systems across a secure network environment. The ideal candidate is detail-oriented, proactive, and eager to grow in a fast-paced, mission-driven environment.
Essential Job Duties:
Provide Tier 2 support for escalated technical issues via service desk tickets.
Troubleshoot hardware, software, network, and application issues.
Collaborate with senior administrators and engineers to resolve complex technical challenges.
Maintain user accounts, system backups, and patch management processes.
Document resolutions and contribute to the IT knowledge base.
Adhere to ITIL processes and maintain compliance with DoD cybersecurity policies.
Support infrastructure projects and system upgrades as needed.
Qualifications
Minimum Requirements:
Minimum 3 years of experience on an IT service desk with demonstrated escalation support.
Associates degree in an IT-related field (or two years of IT experience in lieu of degree).
ITIL 4 Foundations certification.
MCSA: Windows Server 2016 or higher-level server certification.
IAT Level II certification (e.g., CompTIA Security+ CE, CSA+, GSEC).
Active DoD Secret Clearance.
Strong communication skills and the ability to work effectively with cross-functional teams.
Preferred Qualifications:
Microsoft Certified: Azure Administrator Associate (AZ-104).
VMware Certified Professional (VCP) certification.
Proficiency with workstation, application server, and database server platforms.
Experience supporting DoD, especially Army environments.
Fluency in a foreign language is a plus.
Additional Information
Work Environment:
Working conditions are normal for an office environment.
Fast paced, deadline-oriented environment.
Working at SOSi:
All interested individuals will receive consideration and will not be discriminated against for any reason.
Clearance Requirement: Secret
Compensation: up to USD 75000.00 - yearly
Related keywords
Windows Server 2016ITIL 4 FoundationsMCSACompTIA Security+ CECSA+GSECIAT Level IIDoD Secret ClearanceAzure Administrator AssociateAZ-104VMware Certified ProfessionalVCPTier 2 SupportService DeskCybersecurityDoD
Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private, founder-led defense and government solutions firm specializing in advanced technology systems and mission support. Our capabilities span data science, software development, network engineering, intelligence, surveillance and reconnaissance (ISR), language services, and logistics—delivered across 16+ countries to the customers who need them most.
We lead with technology. From the DoW's largest data-centric, Zero Trust mission partner network to AI-powered intelligence platforms and cloud-native solutions, SOSi engineers the systems that enable U.S. and allied forces to operate, decide, and win. More than 25% of our workforce are veterans—because this mission is personal.
Where others see the size of the challenge, we say #ChallengeAccepted
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Fraud Alert:
Recruitment fraud is a growing trend where fraudsters impersonate SOSi and its employees to deceive job seekers with fake employment opportunities. These scams typically involve fake job postings, unauthorized email accounts, or forged documents claiming to be from SOSi. The intent is to gain access to your personal information, including banking details, credit card numbers, or social security numbers.
Please be aware that all legitimate SOSi communications come from official @sosi.com or @sosi.us email addresses, and we never request personal information during initial contact. Our official careers site can be found at sosi.com/careers and our corporate site at sosi.com.
If you receive a suspicious job offer claiming to be from SOSi, contact us directly at [email protected] to verify its legitimacy.
Offices: 1881 Campus Commons Drive, Suite 500, Reston, Virginia 22191, US
Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private, founder-led defense and government solutions firm specializing in advanced technology systems and mission support. Our capabilities span data science, software development, network engineering, intelligence, surveillance and reconnaissance (ISR), language services, and logistics—delivered across 16+ countries to the customers who need them most.
We lead with technology. From the DoW's largest data-centric, Zero Trust mission partner network to AI-powered intelligence platforms and cloud-native solutions, SOSi engineers the systems that enable U.S. and allied forces to operate, decide, and win. More than 25% of our workforce are veterans—because this mission is personal.
Where others see the size of the challenge, we say #ChallengeAccepted
--
Fraud Alert:
Recruitment fraud is a growing trend where fraudsters impersonate SOSi and its employees to deceive job seekers with fake employment opportunities. These scams typically involve fake job postings, unauthorized email accounts, or forged documents claiming to be from SOSi. The intent is to gain access to your personal information, including banking details, credit card numbers, or social security numbers.
Please be aware that all legitimate SOSi communications come from official @sosi.com or @sosi.us email addresses, and we never request personal information during initial contact. Our official careers site can be found at sosi.com/careers and our corporate site at sosi.com.
If you receive a suspicious job offer claiming to be from SOSi, contact us directly at [email protected] to verify its legitimacy.
Offices: 1881 Campus Commons Drive, Suite 500, Reston, Virginia 22191, US