Hartford, Connecticut, United States · Remote OK
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Customer service, Relationship building, Financial services, Problem solving, Communication
Hartford, Connecticut, United States · Remote OK
$78k–$97k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Relationship management, Customer service, Retirement plan administration, Problem-solving, Communication
Hartford, Connecticut, United States · On-site
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Wealth management, Investment management, Strategic partnerships, Product management, Funds governance
Windsor, Connecticut, United States · Hybrid
$95k–$133k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Investment data analysis, SQL, Python, Business analysis, Data management
Minneapolis, Minnesota, United States · Remote OK
$150k–$198k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Salesforce CRM, Product ownership, Product strategy, Roadmap development, Backlog management
New York, New York, United States · On-site
$120k–$140k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Quantitative research, Data engineering, Python, Numpy, Pandas
Los Angeles, California, United States · Remote OK
$110k–$120k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: A/B testing, Randomized controlled trials, Data analysis, Statistical analysis, Behavioral economics
San Diego, California, United States · On-site
$104k–$130k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Investment compliance, Regulatory requirements, Risk management, Portfolio surveillance, Investment Advisers Act of 1940
Hartford, Connecticut, United States · Hybrid
$51k–$84k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Customer service, Defined contribution administration, Relationship management, Communication skills, Excel
Hartford, Connecticut, United States · Remote OK
$114k–$170k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Delivery management, Technical project management, Agile delivery, Scrum master, Cross-team coordination
Denver, Colorado, United States · Hybrid
$56k–$70k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Customer service, Problem solving, Communication, Time management, Compliance
New York, New York, United States · On-site
$100k–$125k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Manager research, Due diligence, Portfolio construction, Investment oversight, Public markets
Windsor, Connecticut, United States · On-site
$118k–$147k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: IT service delivery, Executive support, Technical oversight, Vendor management, Windows 11
Minneapolis, Minnesota, United States · On-site
$106k–$133k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: AV technical support, Microsoft Teams, Zoom, WebEx, Event management
Winnipeg, Manitoba, Canada · Remote OK
$112k–$140k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Wealth management, Relationship management, Practice management, Strategic planning, Business consulting
Atlanta, Georgia, United States · On-site
$200k–$230k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Institutional asset management, Legal advisory, Regulatory compliance, Investment management agreements, Private funds
Connecticut, United States · Remote Solely
$110k–$135k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Actuarial modeling, Quantitative analytics, Model validation, Risk management, Data analysis
Atlanta, Georgia, United States · Remote Solely
$96k–$120k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Technical accounting, People leadership, Financial reporting, US GAAP, IFRS
Hartford, Connecticut, United States · On-site
$90k–$120k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Plan design consultation, Retirement plan administration, ERISA compliance, IRS regulations, Document drafting
Hartford, Connecticut, United States · Hybrid
$100k–$157k/yr
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion eve…
Skills: Power BI, SQL, Data modeling, Dashboard design, Data visualization
Hartford, Connecticut, United States • Remote OK
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will be responsible for building relationships and educating customers on retirement products such as 401(k) and 403(b) plans through inbound calls. Additionally, you will assist customers with account inquiries, balance transfers, and loan requests while striving for first call resolution.
Candidates must have a high school diploma or GED with at least 3 years of customer service experience, or a college degree with 1 year of experience. Proficiency in basic computer functions and the ability to work shifts between 7:30am and 10:00pm EST are required.
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
The individual must be available to work between 7:30am to 10:00pm Eastern Standard Time hours as business requires.
Imagine the career possibilities with a Fortune 500 Retirement Services Company that is consistently recognized by their employees and the marketplace – Certified as a ‘Great Place to Work’ by Great Place to Work Institute, named ‘World’s Most Ethical Companies’ by Ethisphere Institute, ‘World’s Most Admired Companies’ by Fortune magazine, World’s Best Employer by Forbes, ‘Best Place to Work for Disability Inclusion’ DEI assessment –just to name a few of the reasons why ‘We Are A Different Kind of Company’.
Through inbound calls, you will be responsible for building relationships, educating our customers on their retirement plans and responding to customer inquiries on Retirement Products and Plans such as 401(k), 403(b), 457, 401(a). Our focus is on delivering an outstanding experience for our customers through retirement financial advice and mentorship as we simply and efficiently explain product features and annuity plan concepts to customers, agents and beneficiaries. Don’t know anything about retirement? We’ll teach you everything you'll need to know.
Our interview process is hosted virtually and our training programs are currently delivered online. This role is currently remote/home-based. To ensure you are set up for success during this work from home time, a reliable high-speed internet with a wired connection as well as a quiet place to work in your home free of disruption is required. You may be required to work in the office if you do not have an adequate home/work environment and the required internet
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$41,600/year = $20/hourBe Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Well Planned, Well Invested, Well Protected®
Voya Financial, Inc. (NYSE: VOYA), is a leading retirement, employee benefits and investment management company. Voya’s services and solutions help clear the path to financial confidence and a more fulfilling life for individual, workplace and institutional clients, supporting more than 18 million customer relationships. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya fosters a culture that values customer centricity, integrity, accountability, agility and inclusivity. Together with customers and partners, Voya employees fight for everyone's opportunity for a better financial future. For more information visit voya.com and follow Voya Financial on LinkedIn, Facebook and Instagram.
Offices: 230 Park Avenue, New York, NY 10169, US · One Orange Way, Windsor, CT 06095, US · 20 Washington Ave S, Minneapolis, Minnesota, US · 5780 Powers Ferry Rd NW, Atlanta, Georgia 30327, US · 8900 Prominence Pkwy, Jacksonville, Florida 32256, US
Well Planned, Well Invested, Well Protected®
Voya Financial, Inc. (NYSE: VOYA), is a leading retirement, employee benefits and investment management company. Voya’s services and solutions help clear the path to financial confidence and a more fulfilling life for individual, workplace and institutional clients, supporting more than 18 million customer relationships. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya fosters a culture that values customer centricity, integrity, accountability, agility and inclusivity. Together with customers and partners, Voya employees fight for everyone's opportunity for a better financial future. For more information visit voya.com and follow Voya Financial on LinkedIn, Facebook and Instagram.
Offices: 230 Park Avenue, New York, NY 10169, US · One Orange Way, Windsor, CT 06095, US · 20 Washington Ave S, Minneapolis, Minnesota, US · 5780 Powers Ferry Rd NW, Atlanta, Georgia 30327, US · 8900 Prominence Pkwy, Jacksonville, Florida 32256, US
