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Contract
associate degree, professional certificate
Medical Insurance, Financial Benefits, Stock Incentives
Posted 45d ago
Apply by Jun 22
~40 hrs/week
Responsibilities
Install, operate, and troubleshoot complex SATCOM hub assets and mobile airborne terminals to support military communications. Serve as the primary customer interface, providing both local and remote technical support for RF and IP networking issues.
Requirements
Requires 5+ years of experience with IP-based Military SATCOM systems and an active DoD Top Secret/SCI clearance. Candidates must possess DoD 8570 IAT Level II certification and be able to travel up to 30% CONUS/OCONUS.
Full job description
About us
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
Install and work with Communications-on-the-Move (COTM) SATCOM products. Hands-on field work in direct support of our troops. Does this sound exciting to you? Our Field Applications Engineers are integral to the continuous success of our state-of-the-art satellite communications equipment that enables our military to be in constant contact with each other even in the most remote locations worldwide.
In this role, you will support hub and terminal operations as a primary point of contact in Tampa, FL for our SATCOM systems which you will install, test, operate, monitor, maintain, and troubleshoot during the course of one year. There will be no slow days as you will be responsible for daily operations of complex SATCOM hub assets and mobile airborne SATCOM terminals, providing local and remote support to terminal users. You will be troubleshooting complex RF, IP networking, and software issues in a dynamic environment supporting live operations. Your exceptional customer service skills come into play as you serve as the primary customer interface on a daily basis. Viasat will ensure your success by providing you with training at our Carlsbad facility for up to 3 months prior to deployment. If you are interested in serving the needs of our military by providing hands-on support in a challenging environment – this might be the perfect position for you!
The day-to-day
Install, test, operate, monitor, maintain, troubleshoot, and administer (number) satellite communications hubs and any associated remote terminals. Remotes are typically airborne mobile COTM platforms. Supported subsystems include RF, IP/networking, servers/virtualization, Windows machines, Linux machines, and proprietary software.
This is a customer-facing engineering role and includes briefing of key stakeholders, ticketing, documentation, and process improvement functions.
What you'll need
5+ years' experience working with IP-based Military SATCOM systems
Ability to troubleshoot, document troubleshooting steps, and plan maintenance activities
Working knowledge of Ku/Ka-band RF equipment, Antenna Control Units (ACU), High Power Amplifiers (HPA), Uplink Power Control (UPC), tracking antennas, standard test equipment and communications theory
Working knowledge of Linux/Unix operating systems and server virtualization technologies, as well as IP networking and equipment, including configuration, operation, and troubleshooting of routers, switches, security appliances, and traffic shapers
Ability to communicate technical topics to a both technical and non-technical audiences, via written or verbal presentation
Flexibility to work shifts in a 24x7 setting, including nights, weekends, and holidays
Current DoD 8570 IAT Level II certification (CCNA-Security, CySA+, Security+ CE, SSCP, etc.) or attainable within 6 months of employment
Active DoD Top Secret/SCI Clearance
Ability to travel up to 30% CONUS and OCONUS
What will help you on the job
Associate degree in telecommunications or related discipline
CCNA certification
Salary range
$80,000.00 - $126,500.00 / annually.
For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $99,500.00- $149,500.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits. EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Related keywords
SATCOMCOTMRFIP NetworkingLinuxUnixVirtualizationKu-bandKa-bandACUHPAUPCCCNACCNA-SecurityCySA+Security+ CE
Helping businesses, governments, and communities transform their world through connectivity.
Industry
Telecommunications
Company size
5,001-10,000 employees
Founded
1986
Headquarters
Carlsbad, CA
LinkedIn followers
211,864
Total funding
$3.2B
At Viasat, we go above and beyond. So you can too.
We believe connectivity is a catalyst that can help you unlock more value, improve operations and enable new experiences. We do this by delivering reliable, high-performance connectivity plus advanced digital platforms and services that help you transform every connection into an opportunity.
With over four decades of expertise and one of the world’s most advanced multi-network, multi-orbit satellite connectivity ecosystems, we are always ready to meet the unique demands of governments, businesses and communities. Whether you’re flying at 35,000 feet, operating in remote regions, or leading complex missions, we're here to help you get more out of your connectivity.
Offices: 6155 El Camino Real, Carlsbad, CA 92011, US · 1725 Breckinridge Plaza, Duluth, GA 30096, US · 349 Inverness Drive South, Englewood, CO 80112, US · 1725 Breckinridge Plz, Duluth, GA 30096, US · 21 Charlemont Place, Dublin 2, Dublin , County Dublin D02 WV10, IE
Residential Internet ServiceConsumerCommercial and Military SATCOM ProductsIn-Flight Wi-Fi ServiceSatellite Bandwidth ServicesManaged Wi-Fi ServiceDoD Encryption ProductsSatellite TelecommunicationsSatellite InternetHome Internet
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