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Miami, Florida, United States • Hybrid
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Maintains complex casino marketing systems and serves as a technical liaison between marketing, IT, and shipboard stakeholders. Responsible for troubleshooting data pipelines, optimizing workflows, and translating business requirements into technical solutions.
Requires a degree in a quantitative field and 5+ years of experience supporting complex analytical systems. Advanced proficiency in SAS and SQL is mandatory, with a preference for a Master's degree.
The Senior Analyst, Casino Marketing (Technical Focus) supports and maintains highly complex casino marketing systems and processes that directly impact onboard guest offers, operational execution, and revenue performance. This role serves as a technical liaison between Casino Marketing, IT, Data Warehouse, Business Intelligence, and shipboard stakeholders, ensuring the accuracy, reliability, and continuous optimization of critical end‑to‑end processes. The position requires advanced analytical and technical skills to understand, troubleshoot, and enhance interconnected systems that leverage SAS/SQL code, enterprise data warehouse tables, batch jobs, file transfers, and shipboard data feeds. The analyst is responsible for translating business requirements into technically sound solutions, proactively resolving issues, and documenting complex workflows to reduce operational risk and improve scalability.
Responsibilities
Owns and supports complex casino marketing processes and systems, ensuring successful execution from upstream data inputs through downstream shipboard and partner outputs. Responsibilities include reviewing, validating, and maintaining SAS programs, SQL logic, data feeds, and related dependencies that power offer generation, guest segmentation, and operational delivery. Provides analytical support related to casino guest performance, campaign execution, and operational trends as needed to inform decision‑making.
Acts as a primary technical point of contact between Casino Marketing and internal technology partners, including IT, Data Warehouse (DWH), Business Intelligence (BI), and shipboard technology teams. Translates business objectives into clear technical requirements, participates in design discussions, and ensures implementations align with operational and data standards. Communicates technical concepts, dependencies, and risks clearly to non‑technical stakeholders.
Investigates, troubleshoots, and resolves system and data issues impacting casino marketing operations. Reads and analyzes complex code bases, job dependencies, logs, and data tables to identify root causes and coordinate resolution. Performs user acceptance testing (UAT), validates fixes, and ensures system stability post‑deployment.
Reviews existing casino marketing processes to identify inefficiencies, risks, and opportunities for optimization. Partners with IT to improve automation, streamline workflows, reduce manual intervention, and enhance the reliability of recurring jobs and data transfers across shoreside and shipboard environments.
Creates and maintains process documentation, data flow diagrams, and technical references to support knowledge transfer and continuity.
Performs other duties as assigned
Requirements
Business Administration, Analytics, Information Systems, Computer Science, Statistics, Engineering, or a related quantitative or technical field is required. Master’s degree in Analytics, Information Systems, Business, or a related technical field preferred.
Advanced proficiency in SAS and SQL, with the ability to read, debug, and modify existing code required. Experience working with complex data pipelines, batch processes, and enterprise data warehouse environments is required. Familiarity with shell scripting, file transfer mechanisms (e.g., MFT/SFTP), and job scheduling is strongly preferred.
5+ years of experience supporting complex analytical or operational systems, preferably in a highly technical or data‑driven environment. Demonstrated ability to quickly learn and support legacy systems and undocumented processes.
This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their home on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental, and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company-paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase Plan
Paid Time Off:
Holidays – All full-time and part-time employees with benefits receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; directors and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits:
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources, including tuition reimbursement
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About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Princess is the world’s leading premium cruise line operating a fleet of modern ships visiting over 380 destinations around the globe on more than 160 itineraries. Each moment on Princess is one of wonderful discovery where guests can relax and explore. The choices are endless, from invigorating activities to more relaxing pursuits, and enable guests to share special moments with family and friends and enjoy unique travel experiences that create inspiring memories. At the forefront of innovation, Princess MedallionClass elevates service levels through enhanced guest experiences before and during cruise vacations. Exciting career opportunities in many departments await your discovery. Whether you are in customer service, food and beverage, or fleet operations (just to name a few), we’re certain you will find a career path at Princess Cruises that will keep you engaged and growing for years to come. Teams on shore support colleagues onboard, as together we create memorable experiences—dining, entertainment, exploration, and celebration—for our guests. Exceptional customer service is the cornerstone of our success thanks to more than 30,000 of the cruise industry’s finest team members on land and at sea. We create a friendly and welcoming environment not only for our onboard guests, but for our seagoing and land-based teams as well. The result is a remarkable number of loyal staff. We respect the seas we sail and destinations we visit. Our ships adhere to international rules regulating operations from fire safety to navigation, maritime security, and environmental stewardship. Onboard medical facilities meet or exceed standards set by the American College of Emergency Physicians. There’s no limit to how far you can go with Princess Cruises!
Offices: 1510 SE 17th St, Fort Lauderdale, Florida 33316, US · 24305 Town Center Drive, Santa Clarita, California 91355, US
Based on 2561 listings with disclosed salaries, most technology jobs in Florida pay between $77k–$196k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 6,189 open technology positions in Florida listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Northrop Grumman, Northrop Grumman Mission Systems, Inc., L3Harris Technologies, AgileEngine, University of Miami Health System-Uhealth, among others. Browse the listings above to see every active employer.
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