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$83k–$95k/yr
Senior
Position Description: The Quality Assurance Supervisor leads efforts to improve quality and business processes throughout the organization. Primary responsibilities include management of the site quality assurance team, …
Skills: Quality Assurance Management, ISO 9001:2015, Root Cause Analysis, Internal Auditing, Corrective and Preventive Action (CAPA)
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Senior+
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$83k–$95k/yr
Full-time
bachelor degree, professional certificate
Posted 52d ago
~40 hrs/week
Responsibilities
The Quality Assurance Supervisor leads the site QA team to improve business processes and ensure compliance with ISO 9001:2015 standards. Key duties include overseeing software QA, managing Return Material Authorizations (RMAs), and conducting internal quality, process, and safety audits.
Requirements
Candidates must have a Bachelor's degree in Engineering or a technical discipline and at least 5 years of experience in a quality supervisor role with ISO 9001 expertise. Proficiency in quality tools like SPC, FMEA, and root cause analysis is required.
Full job description
Position Description:
The Quality Assurance Supervisor leads efforts to improve quality and business processes throughout the organization. Primary responsibilities include management of the site quality assurance team, identifying, prioritizing, and implementing improvement opportunities to support business and customer requirements, and assuring compliance to ISO 9001:2015 requirements.
The Quality Assurance Supervisor will oversee, prioritize, and guide the QA Technician and Software QA Technician roles to ensure the highest level of quality and output with software improvements, bug fixes and other implementations. This position is also required to oversee the daily operation of Return Material Authorizations (RMAs) regarding both customer facing and manufacturer issues.
Other responsibilities include performance of internal (quality, process, safety) audits, management of corrective and preventive action programs, regular reporting of metrics, and supplier management.
General Duties and Responsibilities of the Quality Assurance Supervisor:
Work with the quality team and other organizational departments to create a culture of quality and continuous improvement
Prepare metrics reporting daily, weekly, and monthly operational performance tied to quality
Prepare, schedule, and conduct internal quality, process, and safety audits to assess conformance to ISO 9001 and business requirements
Disseminate processes and training to support determination of nonconformance root cause and implementation of effective corrective/preventive actions
Recommend and implement solutions to issues and improvement opportunities tied to quality and business operations
Plan and execute quality improvement projects that support the company’s annual business plan
Develop and ensure achievement of short and long-term site and corporate quality goals
Interface professionally and effectively with internal and external customers on quality related issues
Ensure the Integra Quality Department is properly staffed and trained
Oversee the daily operation of Return Merchandise Authorizations (RMAs) regarding both customer facing and manufacturer issues.
Manage Software QA Technician testing, reporting and processes to ensure timely deployment of product is achieved.
Perform other related duties and serve on special projects as assigned
Required Knowledge, Skills, and Abilities:
Minimum of 5 years’ experience in a quality Supervisor role
Knowledge and minimum 5 years working experience with the ISO 9001 quality management system standard
Ability to work productively in cross functional teams in both leadership and support positions
Thorough knowledge of logistics and electronic assembly operations
Experience and competence in quality tools including SPC charts, FMEA, 5-Why, frequency distribution charts, flowcharts, and root cause analysis techniques
Experience with environmental, health and safety programs
Excellent analytical and problem-solving skills
Excellent written and verbal communication skills
Excellent organizational skills and attention to detail
Experiences in Quality Management Software and Processes
Knowledge and experience in technical aspects of software solution being tested
Experience in training company personnel on quality procedures and requirements
Ability to work under high pressure situations and deadlines
Must be able to simultaneously manage several objectives and reassign priorities as needed
Ability to inspire, motivate and influence diverse teams
Education and/or Experience:
Bachelor’s degree in Engineering or other technical discipline
Reports To: Senior Manager of Global Quality & Regulatory Compliance
Physical Job Requirements:
This position requires working in both office and warehouse environments. Duties involve sitting, standing, walking, and using a computer for extended periods while preparing reports, analyzing data, conducting audits, and managing quality processes. The employee may occasionally bend, reach, stoop, or lift up to 25 pounds when performing inspections or reviewing materials. Visual ability to read computer screens, reports, labels, and technical documents is required, along with the ability to communicate effectively in person, by phone, and virtually. The role may require occasional travel and exposure to varying temperatures, moderate noise, dust, and other conditions common in warehouse and production environments. Candidates must be able to perform the essential functions of the position with or without reasonable accommodation.
Environment: Warehouse environment, occasionally hot or cold temperatures, moderate noise level, occasional dust, chemical odors
Accommodation: Candidates for the position should be able to perform essential job duties as described above with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity
Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.
Related keywords
ISO 9001:2015Quality AssuranceSPCFMEA5-WhyRoot Cause AnalysisCAPARMALean Six SigmaBlack BeltASQ CQMIPC-A-600APQPPPAPInternal AuditElectronic Assembly
Appliances, Electrical, and Electronics Manufacturing
Company size
1,001-5,000 employees
Founded
2016
Headquarters
Irvine, CA - California
LinkedIn followers
14,010
At Infinite Electronics, we work to move the world forward by delivering reliable, engineered connectivity solutions worldwide through our portfolio of companies.
We are guided by a vision to be the first choice for our people, customers, investors, partners and the communities we serve.
With deep engineering expertise, rapid-prototyping capabilities, and scalable global production, Infinite Electronics is a trusted partner in advancing the world’s connectivity needs.
Infinite Electronics, where every connection matters.
Offices: 17792 Fitch, Irvine, CA - California 92614, US
Based on 6303 listings with disclosed salaries, most software jobs in New York pay between $109k–$240k per year. Individual offers vary with seniority, company size, and specialization.
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