Senior Manager of Site Reliability Engineering - Securitized Products, Production Management - NA
New York, New York, United States · On-site
$171k–$260k/yr
Senior+$1.6B raised
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership. As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Corporate Investment Bank, Markets te…
Skills: Site Reliability Engineering, Production Management, Incident Response, AWS, Python
About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our …
Skills: IT Infrastructure, Software Development, Cloud-Native Architecture, Containerization, Observability
Town of Perinton, New York, United States · Hybrid
$128k–$160k/yr
Senior$16B raised
You will be joining one of our most strategic initiatives to build a cloud-based software-as-a-service unified security solution supporting access control, video, intrusion, and monitoring capabilities. As part of the en…
Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room …
Skills: Product Design, Rapid Prototyping, Systems Thinking, Storytelling, B2B Design
About Meridian Pilot spent 10 years building the software that powers its own bookkeeping operation — running it on thousands of clients, at software margins, with a fully US-based team. Meridian is that software, now av…
Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to l…
CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…
About Themis Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move faster with confidence. Our custo…
CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…
Laravel is looking for a Senior Engineering Manager to lead our all-remote Laravel Cloud Infrastructure organization. Our mission is to improve the experience of developers everywhere in the world. To do that, we don’t j…
Skills: Infrastructure Leadership, Manager-of-Managers, Site Reliability Engineering, Kubernetes, AWS
Senior AI Developer Location: New York, United States Type: Full-time Department: Technology Job Summary We are seeking a Senior AI Developer to support one of our premier clients—a leading global financial institution—w…
Skills: LangChain, LangGraph, Python, Multi-agent AI Systems, LLM Orchestration
The way products are built has changed. If you know how an .md file becomes experience design, this role may be for you. We're seeking a future team member for the role of Vice President, Product Designer to join our AI …
Skills: Product Design, Research Synthesis, Interaction Design, Systems Thinking, Visual Craft
About Us Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creat…
Skills: Workday Administration, Core HCM, Workday Studio, EIB, People Analytics
Verition Fund Management LLC (“Verition”) is a multi-strategy, multi-manager hedge fund founded in 2008. Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital …
Skills: Python, Java, Object-Oriented Programming, Cloud Technology, Relational Database Systems
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our produ…
Join ShopMy – Powering the Future of Digital Marketing ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabli…
Village of Suffern, New York, United States · Hybrid
$90k–$100k/yr
Mid level
iPostal1 and our parent company USZoom have been pioneering digital mailboxes and mailroom management software since 2007! Our network of digital mailbox locations is the largest and fastest growing with thousands of loc…
Senior Backend Platform Developer, Contact Center Systems
New York, New York, United States · On-site
$119k–$264k/yr
Senior$2.2B raised
We are looking for a Senior Backend Platform Developer to build modern services for Navan’s contact center systems. This is a software engineering role first: where you will design APIs, serverless services, data flows, …
Skills: Node.js, TypeScript, AWS Lambda, API Design, System Architecture
Tatari is on a mission to revolutionize TV advertising. Founded in 2016 to help transform the antiquated world of TV advertising through the intelligent application of AI and machine learning, Tatari helps some of the wo…
Skills: Python, Distributed Systems, SQL, Data Modeling, LLM Deployment
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Skills: Python, API Design, Distributed Systems, LLM Applications, Agentic Workflows
Senior Manager of Site Reliability Engineering - Securitized Products, Production Management - NA
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$171k–$260k/yr
Full-time
professional certificate
Health Care Coverage, On-site Health And Wellness Centers, Retirement Savings Plan, Backup Childcare, Tuition Reimbursement, Mental Health Support
Posted 35d ago
~40 hrs/week
Responsibilities
Lead the SRE and production management functions for Securitized Products to ensure the stability and scalability of trading applications. Drive the adoption of SRE practices, observability strategies, and AI-assisted reliability workflows to reduce operational toil.
Requirements
Requires 5+ years of applied SRE experience and 2+ years of leadership experience, specifically supporting front-office or trading desk environments. Proficiency in at least one programming language and practical experience with AWS and observability tools are essential.
Full job description
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.
As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Corporate Investment Bank, Markets team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
Job responsibilities
Manage day-to-day execution of SRE functions (workload prioritization, shift coverage, triage quality, escalations, runbooks, and handoffs) to ensure consistent and timely outcomes during market hour
Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment to improve reliability operations and customer experience outcomes, with human-in-the-loop validation and appropriate handling of sensitive data.
Provide North America leadership for production management teams supporting trading desks across multiple Markets lines of business; ensure reliable day-to-day operations and sustained stability improvements
Lead and coordinate L1/L2 investigations and incident response; ensure clear ownership, high-quality communications, and follow-through to root cause and prevention
Act as a key technology partner to the trading desks: monitor operational signals, drive rapid engagement, translate business impact into technical action, and communicate clearly under pressure
Drive adoption of SRE practices across delivery teams, ensuring best practices are implemented and demonstrated empirically via stability and reliability metrics (e.g., SLOs, error budgets, incident trends)
Own and evolve observability (dashboards/alerts/SLOs, instrumentation, monitoring strategy) and use data to prioritize resiliency, performance, and scalability improvements
Deliver automation and tooling that reduces operational toil and improves support effectiveness (faster diagnosis, safer remediation, repeatable fixes, and self-service workflows)
Establish and enforce operational standards for delivery teams (operational readiness, testing discipline, release safety, rollback strategy, post-incident actions) and hold teams accountable for closing gaps
Establishes team standards for AI-assisted reliability workflows across automation and delivery practices, ensuring traceability/auditability, resiliency, and security controls.
Required qualifications, capabilities, and skills
Formal training or certification on site reliability engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
Demonstrated experience supporting front-office / trading desk workflows or similarly time-sensitive production environments, with comfort operating during market hours
Proven production management / SRE leadership experience (support rotations, incident response, root cause analysis, post-incident actions, reliability improvements)
Experience leading teams in the safe use of enterprise-authorized AI capabilities within the work environment for reliability engineering workflows, including validation habits and awareness of data sensitivity.\
Ability to set and reinforce organization-level practices for reviewing AI-assisted recommendations and escalating uncertain decisions while maintaining resiliency, security, and auditability outcomes.
Experience leading technologists in a player/coach capacity, including guiding support staff and influencing senior engineers and delivery teams
Strong engineering fundamentals: distributed systems thinking, debugging, performance analysis, and pragmatic tradeoffs under pressure
Practical AWS experience supporting production services (troubleshooting, deployment, operational visibility)
Strong stakeholder management and communication skills, especially during incidents and high-pressure periods
Proficiency in at least one programming language (e.g., Python, Java/Spring Boot, .NET) and ability to automate/engineer solutions that reduce toil
Preferred qualifications, capabilities, and skills
Ability to code and demonstrate data fluency
Prior Markets experience (Fixed Income preferred; experience supporting multiple lines of business is a plus)
Hands-on experience with AWS CLI, CloudWatch, and cloud-native operational patterns
Experience applying AI-assisted tooling to reduce operational toil (e.g., incident summarization, runbook assistance), with appropriate controls and governance.
Coach and develop engineers through individualized mentoring; ensure knowledge is documented and shared via internal forums and communities of practice
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Related keywords
SRESite Reliability EngineeringProduction ManagementAWSPythonJavaSpring Boot.NETDatadogCloudWatchDistributed SystemsSLOError BudgetsObservabilityAI-assisted ToolingFixed Income
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Offices: 270 Park Avenue, New York, NY 10017-2014, US · 101 Duncan Mill Road, Toronto, ON M3B1Z3, CA · 2200 Ross Ave, Dallas, TX 75201, US · Kadubeesanahalli Circle, Bengaluru, Karnataka 560103, IN · 370 S Cleveland Ave, Westerville, OH 43081, US
Consumer & Community BankingCorporate and Investment BankAsset ManagementPrivate Bankingand Commercial BankingConstructionResidentialFinanceBankingBusiness Development
Based on 6106 listings with disclosed salaries, most software jobs in New York pay between $109k–$240k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in New York right now?
There are currently 7,731 open software positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in New York?
Companies currently hiring include JPMorganChase, Amazon, New York City Housing Authority (NYCHA), Capgemini, MicroStrategy (now Strategy - Old Page), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in New York?
Yes — 4451 of the 7731 open software positions offer remote or hybrid work (1221 remote, 3230 hybrid).
How do I apply for Software jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.