The Role You'll be the face of Navan for our most strategic Premier clients during the most critical moment of their journey — the transition from Reed & Mackay to Navan. You'll bring deep expertise in enterprise travel …
The Role You'll be the face of Navan for our most strategic Premier clients during the most critical moment of their journey — the transition from Reed & Mackay to Navan. You'll bring deep expertise in enterprise travel …
At Navan, we believe in-person connections fuel innovation. Our Global Talent organization is the backbone of this mission, providing the strategic infrastructure that allows our business to scale. We are looking for a S…
Navan is building the next generation of intelligent travel experiences, where loyalty, personalization, and AI agents help travelers make better decisions before, during, and after every trip. As a Senior Software Engin…
We’re looking for an Integrations Manager to help scale the future of Navan’s integrations and ensure our customers realize the full value of our platform. In this role, you will become a subject matter expert in Navan’s…
Skills: API Integration, SFTP, Data Mapping, Technical Troubleshooting, Customer Success Management
We’re looking for an Integrations Manager to help scale the future of Navan’s integrations and ensure our customers realize the full value of our platform. In this role, you will become a subject matter expert in Navan’s…
Skills: API Integration, SFTP, Data Mapping, Technical Troubleshooting, Customer Success Management
About the role: Navan is rapidly growing, expanding its platform across multiple points of sale and GDS systems. As a Travel Operations Analyst - Hotel rate loading you will play a critical role in configuring and mainta…
Skills: Sabre, Amadeus, GDS, Hotel Rate Loading, Contract Management
Business Travel Consultant - English - Hybrid Lisbon
Lisbon, Portugal · Hybrid
Senior$2.2B raised
Join Navan in Powering In-Person Connections with Relentless Innovation At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience tea…
Business Travel Consultant - English - Remote Portugal
Lisbon, Portugal · Remote OK
Senior$2.2B raised
Join Navan in Powering In-Person Connections with Relentless Innovation At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience tea…
Skills: GDS, Sabre, Amadeus, Galileo, English Fluency
As an Mid-Market Launch Manager on the Account Management team, you will be responsible for the successful and timely implementation of the Navan travel and expense platform with a portfolio of Mid-Market customers. You …
As an Implementation / Launch Manager on the Account Management team, you will be responsible for the successful and timely implementation of the Navan travel and expense platform with a portfolio of Enterprise customers…
As an Mid-Market Launch Manager on the Account Management team, you will be responsible for the successful and timely implementation of the Navan travel and expense platform with a portfolio of Mid-Market customers. You …
We are seeking a high-caliber, experienced Executive Assistant to act as a strategic partner to our Chief Marketing Officer (CMO). Reporting directly to the CMO, you will be the backbone of our Marketing organization, en…
We believe “It’s all about the user. All of them.” We’re passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where they’re going. We are lookin…
Are you a Workday wizard who thrives on turning complex business needs into elegant system solutions? Navan is seeking a proactive Senior Workday Analyst to join our People Operations Team. You won’t just be maintaining …
Skills: Workday HCM, Absence Management, Global Time Tracking, Enterprise Interface Builders (EIB), Calculated Fields
As an Account Manager, your mission will be to drive adoption and revenue from a book of commercial accounts by ensuring your clients are maximizing the value they derive from the Navan platform. You will do this by unde…
At Navan, our mission is to power the in-person connections that move people, ideas, and businesses forward. We help our travelers focus on being there, not getting there. Navan’s Marketing team is looking for a Creative…
San Francisco, California, United States · On-site
$143k–$318k/yr
Senior+$2.2B raised
At Navan, our mission is to power the in-person connections that move people, ideas, and businesses forward. We help our travelers focus on being there, not getting there. Navan’s Marketing team is looking for a Creative…
We’re seeking Associate Account Executives (AAE) to work strategically with Account Executives (AE) to drive sales activity through the early, middle and late stages of a deal to generate closed-won business. This is a u…
We’re seeking Associate Account Executives (AAE) to work strategically with Account Executives (AE) to drive sales activity through the early, middle and late stages of a deal to generate closed-won business. This is a u…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
Lead the end-to-end migration of strategic Premier clients from Reed & Mackay to Navan, managing all workstreams from discovery to go-live. Act as a trusted advisor to senior stakeholders while collaborating cross-functionally to optimize the migration playbook and influence product design.
Requirements
Requires 4+ years of experience in enterprise SaaS implementation or corporate travel management with deep knowledge of travel policies and expense programs. Must possess strong project management skills and the ability to travel up to 25% domestically and internationally.
Full job description
The Role
You'll be the face of Navan for our most strategic Premier clients during the most critical moment of their journey — the transition from Reed & Mackay to Navan. You'll bring deep expertise in enterprise travel program management, a consultative mindset, and the ability to earn trust fast with sophisticated buyers.
You'll own the end-to-end migration experience: from discovery and data migration through go-live and early adoption — ensuring every client launches with confidence and immediately feels the Navan difference. This role is a rare opportunity to become the subject matter expert on one of our most strategic migration paths, helping to shape our playbook and influence product design.
What You'll Do:
Client Advisory & Strategic Onboarding
End-to-End Ownership: Lead complex, high-touch migrations from Reed & Mackay to Navan Premier, managing all workstreams, project plans, and timelines from kickoff to go-live.
Stakeholder Management: Serve as a trusted advisor to senior stakeholders (travel managers, CFOs, procurement), maintaining high-quality communication and holding executive presence.
Discovery & Workflows: Lead the discovery process to map legacy Reed & Mackay policies, workflows, preferred suppliers, reporting, and duty of care requirements into equivalent Navan solutions.
Pre-Engagement Support: Identify and partner with the Sales team on pre-engagement opportunities and RFP responses.
Cross-Functional Collaboration: Partner with Solutions Engineering, Product, Operations, Travel Experience/Support, Consulting & Supply, and Customer Success to resolve migration-specific complexities.
Product Advocacy: Translate customer pain points and system gaps into actionable feedback to influence Navan’s product roadmap.
Issue Escalation: Assist customers in quickly identifying potential technical risks and escalate them appropriately to ensure a seamless onboarding window.
Payment & Expense Expertise is a must
Change Management & Process Optimization
Tailored Training: Design, develop, and deliver comprehensive change management and training programs (including written/video collateral, standard operating procedures, and remote/on-site training) to drive rapid end-user adoption.
Playbook Development: Capture insights from each migration to continuously optimize process efficiency, build out work instructions, and scale the Navan Premier playbook.
What We're Looking For:
Domain & Industry Expertise
Experience: 4+ years in enterprise SaaS implementation, account management, project management, or corporate travel program management.
Travel Domain Knowledge: Deep familiarity with corporate travel programs, including policy configuration, traveler profiles, approval workflows, reporting, and duty of care.
Expense & FinTech Exposure: Direct experience implementing or administering expense programs and/or corporate card programs.
Financial Systems: Understanding of month-end close processes, ideally with cloud-based ERPs (e.g., NetSuite, Sage Intacct, QuickBooks Online).
Skills & Attributes
Execution & Drive: A hyper-effective project manager who can dive into the weeds of complex data migration while remaining connected to macro business strategies.
Problem Solving: A natural, inquisitive problem solver who uncovers solutions to suit client needs. .
Communication: Exceptional oral, written, and presentation skills; an ability to capture attention and explain complex technical concepts simply to diverse audiences.
Tools: Experience with Salesforce, Jira, or similar project management and CRM platforms is a plus.
Travel: Willing and able to travel both domestically and internationally to visit customers and prospects (25%).
Related keywords
SaaSCorporate TravelFinTechNetSuiteSage IntacctQuickBooks OnlineDuty Of CareERPRFPData MigrationChange ManagementOnboardingSalesforceJiraProject ManagementExpense Management
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Offices: 3045 Park Blvd, Palo Alto, California 94306, US · 181 Fremont St, San Francisco, California 94105, US · 115 W 18th St, 6th Floor, New York, NY 10011, US · 3401 Olympus Blvd, Suite 525, Dallas, Texas 75019, US · 81–87 High Holborn, 6th Floor, London, England WC1V 6DF, GB
Consumer GoodsSoftwarePaymentsBusiness TravelFinancial ServicesManufacturingCustomer Service
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Offices: 3045 Park Blvd, Palo Alto, California 94306, US · 181 Fremont St, San Francisco, California 94105, US · 115 W 18th St, 6th Floor, New York, NY 10011, US · 3401 Olympus Blvd, Suite 525, Dallas, Texas 75019, US · 81–87 High Holborn, 6th Floor, London, England WC1V 6DF, GB
Consumer GoodsSoftwarePaymentsBusiness TravelFinancial ServicesManufacturingCustomer Service