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New York, New York, United States · On-site
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Fairport, New York, United States · On-site
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Madawaska, Maine, United States • On-site
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Acts as a liaison between business departments and IT to translate requirements into technical solutions that improve efficiency and performance. Responsibilities include supporting business-critical applications, developing Power BI dashboards, and troubleshooting system issues.
Requires a Bachelor's degree in IT, Business, or a related field and at least 3 years of experience as a Systems or Business Analyst. Proficiency in Microsoft Office and experience supporting enterprise systems like ERP or CRM is essential.
Twin Rivers Paper Company, headquartered in Madawaska, Maine, is an integrated specialty paper manufacturer producing 400,000 tons of paper per year for the packaging, publishing, label, and technical sectors. With 100 years of papermaking history, the company operates a pulp mill in New Brunswick, and diverse paper assets in northern Maine and upstate New York that produce uncoated and coated white papers in a broad range of basis weights and finishes.
Customized product development and dedicated technical services support are company hallmarks. With a sound financial structure and a strong balance sheet that fuels continuous investments in its assets, Twin Rivers Paper offers its customers the security of local product availability through a strong, domestically owned manufacturer and the assurance of long-term viability.
This position is located on-site at one of our US locations: Madawaska, ME, Little Falls, NY or Saratoga Springs, NY
The IT Business Systems Analyst serves as a liaison between business departments and IT, translating business requirements into technical solutions that improve efficiency, accuracy, reporting, and overall business performance. This role analyzes business needs, troubleshoots application issues, analyzing data for reporting and data accuracy, and helps improve systems, workflows, and user experience.
The ideal candidate has strong analytical and troubleshooting skills, business process knowledge, data analytics and the ability to communicate effectively with both technical and non-technical users.
Innovative Specialty Paper Manufacturer
Twin Rivers Paper Company, headquartered in Madawaska, Maine, is an integrated specialty paper manufacturer producing 400,000 tons of paper per year for the publishing, label, technical and packaging sectors. The company operates a pulp mill in New Brunswick and diverse paper assets in northern Maine and upstate New York that produce uncoated and coated specialty papers in a broad range of basis weights and finishes. Customized product development and dedicated technical services support are company hallmarks. With U.S. ownership by Atlas Holdings and Blue Wolf Capital, a sound financial structure and a strong balance sheet that fuels continuous investments in its assets, Twin Rivers Paper offers its customers the security of local product availability and the assurance of long-term viability.
Offices: 82 Bridge Avenue, Madawaska, ME 04756, US · 82 Bridge Avenue, Madawaska, ME 04756, US · 27 Rice Street, Edmundston, NB E3V 1S9, US
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