Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Confe…
Skills: Customer Relationship Management, Order Processing, SAP ERP, Microsoft Excel, Professional Telephone Etiquette
Unternehmensbeschreibung Bei Keenfinity schlägt unser Herz für innovative und professionelle Sicherheits- sowie Kommunikationslösungen – und das mit rund 4.200 Mitarbeitenden in über 50 Ländern weltweit. Unser Anspruch i…
Unternehmensbeschreibung Bei Keenfinity schlägt unser Herz für innovative und professionelle Sicherheits- sowie Kommunikationslösungen – und das mit rund 4.200 Mitarbeitenden in über 50 Ländern weltweit. Unser Anspruch i…
Company Description The Keenfinity Group delivers professional communication and security solutions that connect and protect people and assets. Following its carve-out from the Bosch Group in mid-2025, it operates as ind…
Descrição da empresa O Grupo Keenfinity oferece soluções profissionais de comunicação e segurança que conectam e protegem pessoas e ativos. Após a sua alienação do Grupo Bosch em meados de 2025, opera como uma empresa in…
Skills: Daily Management, Operational Indicator Monitoring, Production Planning, Continuous Improvement, Team Leadership
Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Confe…
Dubai, Dubai Emirate, United Arab Emirates · On-site
Entry level
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Company Description At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: …
Company Description The Keenfinity Group delivers professional communication and security solutions that connect and protect people and assets. Following its carve-out from the Bosch Group in mid-2025, it operates as ind…
Skills: Accounting Principles, Financial Concepts, Tax Legislation, SAP, Microsoft Excel
Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Confe…
Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Confe…
Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Confe…
Skills: Financial Analysis, Business Intelligence, Cash Flow Optimization, FP&A, Working Capital Management
Company Description The Keenfinity Group delivers professional communication and security solutions that connect and protect people and assets. Following its carve-out from the Bosch Group in mid-2025, it operates as ind…
Skills: Project Management, Industrialization, Mechanical Engineering, Electronics, Stakeholder Communication
Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Confe…
Company Description The Keenfinity Group delivers professional communication and security solutions that connect and protect people and assets. Following its carve-out from the Bosch Group in mid-2025, it operates as ind…
Company Description At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: …
Skills: GAAP, Financial Reporting, SAP, Microsoft Excel, Variance Analysis
Global Strategic Buyer - Electronic Components (m./f./div.)
Ovar, Portugal · On-site
Mid level
Company Description At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: …
Global Strategic Buyer - Mechanical Components (f/m/div.)
Ovar, Portugal · Hybrid
$2k–$3k/mo
Senior
Company Description The Keenfinity Group delivers professional communication and security solutions that connect and protect people and assets. Following its carve-out from the Bosch Group in mid-2025, it operates as ind…
Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Confe…
Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Confe…
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$45k–$65k/yr
Full-time
high school, associate degree
Medical Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, 401(k) Plan
Posted 1d ago
~40 hrs/week
Responsibilities
The role is responsible for managing customer relationships, processing orders accurately, and providing timely support to major accounts. The representative acts as the Voice of the Customer, interfacing with internal departments to ensure total customer satisfaction.
Requirements
A high school diploma is required, with an associate degree in business preferred, along with 3-5 years of customer service experience. Proficiency in SAP ERP, MS Excel, and a minimum typing speed of 55 WPM are essential.
Full job description
Company Description
The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing. With our premium brands: Dynacord, Electro-Voice, RTS and Telex, we are committed to delivering innovative solutions that shape the future of sound.
At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life.
Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit.
Job Description
Keenfinity is committed to upholding the highest standards for service. Our goal is total customer satisfaction through products, service and support.
Primary Responsibilites:
Responsible for developing and maintaining excellent customer relationships.
Handle various forms of customer contact, and accurately process customer orders for products and literature.
Interface and provide customer service to our Major Accounts with special requirements, manage special projects, and create reports as required.
Promote consistent and excellent customer relations and loyalty.
Routinely communicate accurate delivery information, and promptly update customers when changes occur.
Respond to customer inquiries in a timely manner through the most appropriate means of communication.
Provide pricing, delivery information, order status, and return authorization to customers as specified by department procedures.
Perform error-free order entry and modification. Follow up on orders as needed.
Act as team player and effectively back up others as needed.
Take initiative to find value-added work when call volume is low.
Interface with internal departments on all aspects of customer service; serve as Voice of the Customer.
Keep departmental files up-to-date per records retention procedures.
Complete special projects as assigned by management.
Qualifications
High School Diploma or GED required.
Associate's Degree in Business or related discipline preferred.
3-5 years of experience in customer service required; experience in a call center environment is preferred.
Excellent computer skills and working familiarity with multiple software packages, preferably MS Excel and SAP ERP software packages.
Minimum typing ability of 55 WPM.
Must have strong verbal and written communication skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional manner.
Must have a sense of team response to satisfy sales goals and assure 100% customer satisfaction.
Multiple language capability is a plus!
Additional Information
The U.S. base salary range for this full-time position is $45,000-$65,000 annually. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.
In addition to base salary, full-time employees are eligible to participate in Keenfinity Group's (US) Health and Welfare Benefit Plans—including medical, dental, vision, disability, and life insurance—as well as the company’s 401(k) plan, subject to the terms and conditions of the respective plan documents. Full-time employees are eligible to participate in Keenfinity Group’s paid time off and sick leave programs in accordance with applicable policies.
Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
All of your information will be kept confidential according to EEO guidelines.
At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology. We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.
Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.