Cambridge, Massachusetts, United States · Remote OK
$105k–$190k/yr
Are you excited about working with cutting-edge technologies? Would you like to work with our Zero Trust portfolio? Join our Global Escalation Team As a Senior Product Support Engineer, you will become a key technical co…
Skills: Wireshark, Browser Developer Tools, Fiddler, HTTP/S, TLS/SSL
Los Angeles, California, United States · Hybrid
$112k–$168k/yr
About Re:Build Manufacturing Re:Build Manufacturing is a rapidly growing family of industrial businesses combining enabling technologies, operational superiority, and strategic M&A to build America’s next generation indu…
Skills: Microsoft 365 Security, Azure Sentinel, Vulnerability Management, Microsoft Purview, Network Security
Boston, Massachusetts, United States · Remote OK
Company Description About Mirantis Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, …
Skills: Kubernetes Storage, CSI, NFS, Bare Metal Provisioning, Terraform
Hopkinton, Massachusetts, United States · On-site
$168k–$231k/yr
AI Development & Agent Ops — Principal Software Engineer Why This Role This is not a support role. Dell's AI Development & Agents Ops organization is operating at the frontier of what it means to build software with AI —…
Skills: CI/CD, DevOps, AI Agent Development, Model Context Protocol, Platform Engineering
Hopkinton, Massachusetts, United States · On-site
$196k–$270k/yr
AI Development & Agent Ops — Senior Principal Software Engineer Why This Role This is not a support role. Dell's AI Development & Agents Ops organization is operating at the frontier of what it means to build software wi…
Skills: CI/CD, DevOps, AI Agent Development, Platform Engineering, Model Context Protocol
Boston, Massachusetts, United States · Remote OK
$158k–$195k/yr
Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As t…
Skills: Fivetran, Snowflake, Dbt, Looker, Python
Hopkinton, Massachusetts, United States · On-site
$175k–$241k/yr
AI Development & Agent Ops — Product Manager Product Management — Infrastructure Solutions Group Join us to do the best work of your career and make a profound social impact as a Product Manager on our AI Development & A…
Skills: Product Management, AI Agent Orchestration, SDLC Transformation, CI/CD, DevOps
Hopkinton, Massachusetts, United States · On-site
$204k–$281k/yr
AI Development & Agent Ops — Product Manager Product Management — Infrastructure Solutions Group Join us to do the best work of your career and make a profound social impact as a Product Manager on our AI Development & A…
Skills: Product Management, AI Agent Orchestration, SDLC Transformation, CI/CD, DevOps
Boston, Massachusetts, United States · Hybrid
$105k–$128k/yr
Headquartered in Boston, with offices in San Francisco, New York, London and Hong Kong, Audax Private Equity is a leading private equity platform focused on investing across the North American middle market. Audax Privat…
Skills: Apex, Lightning Web Components, Salesforce Flows, REST/SOAP APIs, Salesforce Data Modeling
Hopkinton, Massachusetts, United States · On-site
$168k–$231k/yr
AI Development & Agent Ops — Principal Software Engineer Why This Role This is not a support role. Dell's AI Development & Agents Ops organization is operating at the frontier of what it means to build software with AI —…
Skills: CI/CD, DevOps, AI Agent Development, Platform Engineering, Model Context Protocol
Hopkinton, Massachusetts, United States · On-site
$196k–$270k/yr
AI Development & Agent Ops — Senior Principal Software Engineer Why This Role This is not a support role. Dell's AI Development & Agents Ops organization is operating at the frontier of what it means to build software wi…
Skills: CI/CD, DevOps, AI Agent Development, Platform Engineering, Model Context Protocol
Hopkinton, Massachusetts, United States · On-site
$196k–$270k/yr
AI Development & Agent Ops — Senior Principal Software Engineer Why This Role This is not a support role. Dell's AI Development & Agents Ops organization is operating at the frontier of what it means to build software wi…
Skills: CI/CD, DevOps, AI Agent Development, Platform Engineering, Model Context Protocol
Boston, Massachusetts, United States · Hybrid
$170k–$180k/yr
Software Development Manager Reporting to: Director of Software Engineering Department: Technology Location: Boston, MA (Hybrid, 3x/wk onsite) Position Summary Grand Circle Corporation is the leader in international trav…
Skills: Technical Leadership, People Management, Next.js, React, C#
Boston, Massachusetts, United States · Hybrid
$100k–$135k/yr
IN ORDER FOR YOUR CANDIDACY TO BE CONSIDERED ALL APPLICANTS MUST APPLY BY FOLLOWING THE APPLICATION PROCESS INSTRUCTIONS LISTED IN THE JOB DISCRIPTION. ALL JOB DESCRIPTIONS CAN ALSO BE FOUND ON THE OFFICE OF THE COMPTROL…
Skills: ServiceNow Development, ITSM, ITAM, CSM, Flow Designer
Boston, Massachusetts, United States · Hybrid
$100k–$135k/yr
IN ORDER FOR YOUR CANDIDACY TO BE CONSIDERED ALL APPLICANTS MUST APPLY BY FOLLOWING THE APPLICATION PROCESS INSTRUCTIONS LISTED IN THE JOB DISCRIPTION. ALL JOB DESCRIPTIONS CAN ALSO BE FOUND ON THE OFFICE OF THE COMPTROL…
Skills: ServiceNow Development, ITSM, ITAM, CSM, Flow Designer
Mountain View, California, United States · On-site
$174k–$253k/yr
Minimum qualifications: Master's degree in Statistics, Data Science, Mathematics, Physics, Economics, Operations Research, Engineering, or a related quantitative field. 5 years of work experience using analytics to solve…
Skills: Python, R, SQL, Causal Inference, Product Analytics
Lowell, Massachusetts, United States · Hybrid
$81k–$116k/yr
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workfo…
Skills: Technical Program Management, Agile Methodologies, Value Stream Management, Project Planning, Risk Management
Westwood, Massachusetts, United States · On-site
$70/hr–$75/hr
Description Job Description NOT A REMOTE POSITION..... The Product Owner, Product Enablement is responsible for translating business priorities into a clear product vision, actionable backlog, and measurable delivery out…
Skills: Product Management, Backlog Prioritization, Stakeholder Management, Agile Methodology, Roadmap Development
Boston, Massachusetts, United States · Hybrid
$100k–$124k/yr
Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As t…
Skills: Embedded Systems Testing, Firmware Validation, C/C++, RTOS, IoT Architecture
Boston, Massachusetts, United States · On-site
Reflectiz is a fast-growing cybersecurity company specializing in proactive website security. Our unique remote monitoring technology helps organizations reduce security, privacy, and compliance risks-protecting critical…
Skills: Global Marketing Strategy, Demand Generation, Brand Positioning, Content Strategy, Partner Marketing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide high-level escalation support for Zero Trust security products to resolve complex technical issues. Collaborate with R&D and Product Management to prioritize software fixes and serve as a technical SME for internal and external stakeholders.
Requires 5+ years of experience in technical support and L3/L4 escalation for cloud-based solutions. Must possess strong networking knowledge, proficiency in Linux and Python, and be eligible for Secret Security Clearance.
As a Senior Product Support Engineer, you will become a key technical contributor within a global expert team responsible for the escalations of Akamai's Enterprise Access and Security Group. We're looking for excellent technical staff to create and support core technology to deliver a secure, accelerated experience to enterprise customers.
In this role, you will provide escalation support for security products including our Zero Trust Security platform. You'll focus on cutting-edge services, ensuring application and network performance, reliability, and security for users connecting through Akamai's Zero Trust platform.
As a Senior Product Support Engineer, you will be responsible for:
To be successful in this role you will:
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
| Connect with us on social and see what life at Akamai is like! |       |
Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $105,400 - $189,600/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
At Akamai, we make life better for billions of people, billions of times a day. Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online. Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Want to power and protect life online, by solving the toughest challenges? Be part of an amazing team. Let’s connect: LinkedIn: https://www.linkedin.com/company/akamai-technologies Twitter: https://twitter.com/Akamai Blog: https://www.akamai.com/blog
Offices: 8 Cambridge Center, Cambridge, MA 02142, US · 3125 Clearview Way, San Mateo, CA 94402, US · 352 Park Avenue South, 8th Floor, New York, NY 10010, US · Pfingstweidstr. 60, Zurich, 8005, CH · First Floor, Charta House, 30-38 Church Street, Staines, UK TW18 4EP, GB
Based on 3001 listings with disclosed salaries, most software jobs in Massachusetts pay between $100k–$219k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 3,552 open software positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include State Street, Amazon, WHOOP, Bright Vision Technologies, RTX, among others. Browse the listings above to see every active employer.
Yes — 2107 of the 3552 open software positions offer remote or hybrid work (735 remote, 1372 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
