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Full-time
Competitive Salary Package, Work-life Balance
Posted 13d ago
~40 hrs/week
Responsibilities
Manage and develop strategic partnerships with integration providers and channel partners to expand Aircall's presence in the LATAM market. Collaborate with cross-functional teams to execute go-to-market strategies and drive revenue growth in Mexico, Colombia, and Chile.
Requirements
Requires fluency in Spanish and English with an entrepreneurial mindset and experience in channel or integration partnerships. Experience within the HubSpot, Salesforce, or Zendesk ecosystems is considered a plus.
Full job description
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
Aircall is opening a new office in Mexico to support the growth in LATAM. You are the second partner manager in-market for our LATAM expansion. You will report directly to the Director, Channel Partnerships Americas and be responsible for supporting Aircall's strategic direction for LATAM.
Your leadership & knowledge of the market will help drive the go-to-market strategy, collaborating with Sales, Marketing, and Outbound to ensure smooth execution and sustained growth in the region.
As a Partner Account Manager, you will manage and develop key strategic partnerships with leading integration providers and channel partners to expand Aircall's market presence and drive revenue growth.
This role requires a blend of strategic thinking, relationship management, and hands-on execution. You will be responsible for nurturing relationships with our partners, identifying new business opportunities, and working closely with cross-functional teams to ensure successful partnership outcomes.
Key Responsibilities:
Partnership Management: Develop and manage relationships with key strategic partners, including software providers and channel partners (e.g., System Integrators, Solution Partners, Digital Consulting firms).
Business Development: Identify new partnership opportunities and develop strategies to expand Aircall’s market presence in LATAM.
Lead and accelerate sales growth by executing business strategies tailored to these markets.
Provide strategic insights, working closely with the Sales Director, to adapt Aircall’s vision and strategy for the region.
Collaborate effectively with cross-functional teams such as Marketing, Partnerships, BDR, Customer Success, Product, and Tech to evaluate and pursue growth opportunities in the market.
Event Participation: Represent Aircall at industry events, conferences, and thought leadership forums to enhance brand visibility and partnership opportunities.
Develop a deep understanding of the LATAM SMB market, the competitive landscape, and key trends in Mexico, Colombia, and Chile to keep Aircall at the forefront of industry developments.
Qualifications:
Fluency in Spanish and English is a must
Entrepreneurial mindset to establish and grow our presence in a new market, demonstrating autonomy,
Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment.
Naturally curious and passionate about learning and adapting to new markets, technologies, and sales strategies in Latin America (LATAM)
Experience with channel and integration partnerships in LATAM is an added advantage.
A previous experience in the Hubspot, Salesforce or Zendesk ecosystem will be a plus
Tons of energy, passion, humor, compassion, and enthusiasm
This position is based in Mexico City (Polanco) and hybrid.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
The collaborative, AI-powered customer communications platform. Trusted by more than 23,000 companies worldwide.
Industry
Software Development
Company size
501-1,000 employees
Founded
2014
Headquarters
Bellevue, Washington
LinkedIn followers
88,859
Total funding
$226M
The collaborative, AI-powered platform for customer conversations. Trusted by more than 22,000 companies worldwide.
Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences.
Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships.
Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.
Offices: 600 Bellevue Way NE, Suite 200, Bellevue, Washington 98004, US · 44 W 28th St, New York, NY 10001, US · 11, Rue Saint-Georges, Paris, Île-de-France 75009, FR · Level 1, 12 O’Connell Street,, Sydney, NSW 2000, AU · Calle Lago Alberto 375, Miguel Hidalgo, Mexico City 11320, MX
Call center softwareVoIPCloudBusiness phone systemCustomer SupportCall RecordingCall centerBusiness phoneAIArtificial intelligence
How many Sales jobs are open in Ciudad de México, Mexico right now?
There are currently 1,030 open sales positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Ciudad de México, Mexico?
Companies currently hiring include HSBC, BBVA, Amazon, Citi, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
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Yes — 387 of the 1030 open sales positions offer remote or hybrid work (111 remote, 276 hybrid).
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