North Tyneside, England, United Kingdom · Hybrid
$70k–$75k/yr
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: B2B Software Sales, Consultative Selling, Salesforce, SPICED Sales Methodology, Pipeline Management
Town of Madrid, New York, United States · Hybrid
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: React, Node.js, TypeScript, AWS, Full-stack Development
Crawley, England, United Kingdom · Hybrid
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: TypeScript, Node.js, System Design, AWS, Backend Development
San Francisco, California, United States · Hybrid
$170k–$220k/yr
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: SQL, Python, A/B Testing, Data Analysis, Data Governance
North Tyneside, England, United Kingdom · Hybrid
$90k–$120k/yr
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: Income Tax Preparation, Indirect Tax Management, Tax Provision Process, Sales And Use Tax, Telecommunications Compliance
City of London, England, United Kingdom · On-site
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: B2B Software Sales, Customer Relationship Management, Market Research, Consultative Sales, Lead Management
Town of Madrid, New York, United States · Hybrid
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: Partnership Management, Business Development, Stakeholder Management, CRM, Salesforce
Crawley, England, United Kingdom · Hybrid
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: Team Leadership, Number Porting, KPI Tracking, SLA Management, Telecom Regulations
Town of Madrid, New York, United States · Hybrid
$60k–$80k/yr
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: Product Design, UX Design, UI Design, Figma, Design Systems
Sydney, Nova Scotia, Canada · Hybrid
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: SaaS Architecture, API Integrations, Webhooks, Project Management, Customer Onboarding
Berlin, Germany · On-site
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: B2B Software Sales, Customer Relationship Management, Market Research, Consultative Sales, German Fluency
Town of Madrid, New York, United States · Hybrid
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: TypeScript, Node.js, System Design, AWS, Backend Development
Town of Madrid, New York, United States · Hybrid
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: TypeScript, Node.js, AWS, Python, Ruby on Rails
Town of Madrid, New York, United States · Hybrid
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: Backend Development, Typescript, AWS, Serverless, Infrastructure as Code
Sydney, Nova Scotia, Canada · Hybrid
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: Customer Success Management, Relationship Building, Data Analysis, Upselling, Webinar Hosting
North Tyneside, England, United Kingdom · Hybrid
$88k–$90k/yr
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: Prospecting, Consultative Selling, Salesforce, Pipeline Management, Forecasting
City of London, England, United Kingdom · Hybrid
$70k–$80k/yr
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by …
Skills: Global Payroll Management, HR Operations, Process Optimization, Compliance Governance, Vendor Management
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Guide prospects through the sales cycle using a consultative approach and document all interactions in Salesforce. Collaborate with cross-functional teams to close opportunities and provide accurate weekly, monthly, and quarterly revenue forecasts.
Requires at least 6 months of closing experience in the Small Business or Mid-Market sector with a proven track record of meeting quotas. Candidates must be familiar with the SPICED methodology and possess the ability to articulate technical product value simply.
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
We are seeking a highly motivated Small Business Account Executive to join our dynamic team which is focused on the North American market. The role itself is based in NYC.
As a Small Business Account Executive, you will have the opportunity to gain hands-on experience in the fast-paced world of B2B software sales.
This role will provide valuable insights into the sales process, customer relationship management and market research within the SaaS industry. This role offers an excellent learning opportunity to develop consultative sales skills and grow professionally for individuals interested in pursuing or continuing a career in sales.
This is an onsite role based in NYC, with an expectation of 3 days a week in office (Tuesday-Thursday).
\nKey Responsibilities:Guide prospects through our sales cycle while documenting all customer interactions (calls, emails, demos) in Salesforce
Use a consultative selling approach (SPICED): Uncover pain points and help prospects realize Aircall’s value through conversational discovery calls & tailored demos
Work collaboratively with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line
Accurately forecast new revenue each week, month, and quarter by keeping pipeline up to date within Salesforce
6+ months of closing experience in the Small Business/Mid-Market sector
Consistent attainment (and overachievement) of quota and revenue goals in a high-volume, transactional sale
Experience in a fast-paced environment with many competing priorities: An ability to stay organized and efficiently manage your time
Familiarity with SPICED Sales Methodology & ability to challenge prospects & status quo
Ability to articulate technical components of a product in a simple and effective manner (Selling Aircall requires a deep product knowledge. Learning these functions and clearly expressing their value is what this role is all about)
An eagerness to become a product expert, understanding how customers are using Aircall and Aircall’s dozens of powerful software integrations
You’re a driven, goal-oriented team player with a “must-win” attitude: we win and lose as a team
The willingness to learn and be coached! Our product, sales processes, team, and company will continue to evolve and there is always more to learn
You learn from failure: We’re risk-takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company
You’re resourceful and scrappy: you will figure out what you need quickly to get the job done and get the deal across the finish line. You don’t wait for answers to come to you, you go out and find answers
A desire to grow within the AE role for 2-3 years minimum. This is a long-term role with plenty of room for individual development (and significant earning potential!)
Spanish speaking is a plus
The base salary range for this position is between the $70,000 and $75,000 per year range. This is not including bonuses/commission plans, and other benefits. The OTE of this position is within the $128,500-$133,500 OTE range with uncapped commission. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience.
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & benefits
🏨 Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, commuter, and childcare reimbursements
💚 Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
The collaborative, AI-powered workspace trusted by 23K businesses for all customer conversations.
The collaborative, AI-powered platform for customer conversations. Trusted by more than 22,000 companies worldwide. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.
Offices: 44 W 28th St, New York, NY 10001, US · 11, Rue Saint-Georges, Paris, Île-de-France 75009, FR · Level 13/6 Bligh Street, Sydney, AU · Calle Lago Alberto 375, Miguel Hidalgo, Mexico City 11320, MX · 599 2nd St, San Francisco, California 94107, US
The collaborative, AI-powered workspace trusted by 23K businesses for all customer conversations.
The collaborative, AI-powered platform for customer conversations. Trusted by more than 22,000 companies worldwide. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.
Offices: 44 W 28th St, New York, NY 10001, US · 11, Rue Saint-Georges, Paris, Île-de-France 75009, FR · Level 13/6 Bligh Street, Sydney, AU · Calle Lago Alberto 375, Miguel Hidalgo, Mexico City 11320, MX · 599 2nd St, San Francisco, California 94107, US
