Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 mil…
Skills: Business Analysis, User Analysis, Web Analysis, UX Principles, Wireframing
🚀 ¿Te gustaría liderar la estrategia de éxito de colegios y contribuir directamente a transformar la educación? En Innovamat trabajamos para transformar la enseñanza y el aprendizaje de las matemáticas, acompañando a co…
Skills: Customer Success, Account Management, Consulting, Project Management, Data Analysis
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As a Revenue & Pricing Specialist,…
Descripción de la empresa En QIMA, nuestra misión es ayudar a nuestros clientes a ofrecer productos en los que los consumidores puedan confiar. Trabajamos con más de 30,000 marcas, minoristas, fabricantes y productores d…
MORE ABOUT THIS SKILLSET Solving critical financial and strategic challenges. Macroeconomic forecasting and individual stock analysis. Developing tools and insights to shape client and firm investment strategies. In addi…
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and …
🤓 TripleTen is an EdTech company that designs and runs tech career learning programs for the US and Latin American markets. We've been doing it for over five years, teaching complete beginners — people with no prior tec…
Skills: Forward Deployed Engineering, AI Systems Deployment, Agentic Architecture, Python, Cloud Computing
Descripción de la empresa Inetum es un grupo internacional de consultoría digital ágil. En la era post-transformación digital, nuestro propósito es permitir que cada una de las más de 27,000 personas que forman parte de …
¿Cuál será tu misión? En este rol, serás el/la responsable de liderar la estrategia operativa, la adopción y el acompañamiento ejecutivo de nuestra cartera de colegios. Tu objetivo será transformar la manera en que se ap…
Principales Responsabilidades Desarrollar y expandir el negocio de servicios dentro de las cuentas estratégicas asignadas. Identificar, calificar y convertir nuevas oportunidades comerciales para el portafolio de servici…
Skills: B2B Consultative Sales, Strategic Account Management, Data Center Infrastructure, Electrical Solutions, Thermal Solutions
🤓 TripleTen is an EdTech company that designs and runs tech career learning programs for the US and Latin American markets. We've been doing it for over five years, teaching complete beginners — people with no prior tec…
Account Manager, Large Customer Sales (Spanish, English)
Ciudad de México, Mexico · On-site
Mid level$26M raised
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in sales, business development, advertising, account management, marketing, or consulting. Ability to communicate in Eng…
Skills: Sales, Business Development, Account Management, Digital Marketing, Advertising Campaigns
EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, aw…
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the…
Your roleThis is a Sourcing Manager position but that s not available to choose in WorkdayWhat you'll be doing Description The Airline Sourcing Manager will be responsible for conducting market research to write intel re…
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Especialista en Arquitectura Tecnológica, Ubicación Santa Fe
Ciudad de México, Mexico · On-site
Senior
Nombre de la Posición: Especialista en Arquitectura Tecnológica (Jefe de Consultoria) Ubicación: Ciudad de México (Santa Fe) Esquema de Trabajo: Presencial Acerca del puesto y el equipo Forma parte de TelevisaUnivision, …
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Key Account Manager (KAM) – Sales Value | Ingram Micro Build Strategic Partnerships and Drive High-Value Business Growth At…
Fecha límite para apuntarse:2026-08-13 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
Skills: Information Security, Risk Management, IT Governance, Security Auditing, Third-party Risk Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree, high school
Competitive salary, Performance-based bonuses, Comprehensive benefits package, Career development and training opportunities, Flexible work arrangements, Private Health Insurance
Posted 5h ago
~40 hrs/week
Remote in Ciudad de México, Mexico
Responsibilities
The Sr. User Analyst will gather and analyze business requirements to create intuitive digital experiences for the Specialty Insurance business. They will map user journeys, translate needs into functional requirements, and collaborate with development teams throughout the SDLC.
Requirements
Candidates must have 4+ years of experience in Business Analysis, User Analysis, or UX, along with a bachelor's degree or equivalent. Strong communication skills, proficiency in Microsoft Office, and knowledge of UX principles and wireframing tools are required.
Full job description
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
About the Role
We're looking for a Sr. User Analyst / Web Analyst to help create intuitive digital experiences for our Specialty Insurance business. You'll partner with business stakeholders, end users, and technical teams to gather requirements, improve user journeys, and deliver user-centered digital solutions.
What You'll Do
Gather and analyze business and user requirements.
Map processes, workflows, and user journeys.
Translate business needs into functional requirements and UX recommendations.
Create wireframes and support solution design.
Collaborate with development teams throughout the SDLC.
Support testing, implementation, and user training.
Develop documentation and provide guidance to stakeholders.
Identify opportunities to improve digital experiences and business processes.
Requirements
4+ years of experience in Business Analysis, User Analysis, Web Analysis, UX, or related fields.
Experience gathering requirements and documenting business processes.
Knowledge of UX principles and wireframing tools.
Advanced English proficiency.
Bachelor's degree, high school diploma or equivalent required.
Strong communication and stakeholder management skills.
Proficiency with Microsoft Office Suite.
Preferred
Insurance industry knowledge.
Experience with testing, user training, and system implementation.
Familiarity with system monitoring tools.
Competitive compensation and benefits package:
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training & Development
Note: Benefits differ based on employee level.
By applying for this position, candidates acknowledge and agree that:
Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.
Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.
Failure to comply with these conditions may impact the hiring decision or employment continuation.
Related keywords
Business AnalysisUser AnalysisWeb AnalysisUXSpecialty InsuranceDigital ExperiencesRequirements GatheringProcess MappingWorkflowUser JourneysWireframesSDLCSystem ImplementationUser TrainingStakeholder ManagementMicrosoft Office Suite
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU · Fauststraat 3, Apeldoorn, Gelderland 7323 BA, NL
OutsourcingProcess ConsultingPackage Based SolutionsCustom Solution DevelopmentApplication ManagementArtificial IntelligenceBusiness ConsultingCloudDigitalManaged Services