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Full-time
high school, bachelor degree
Competitive Compensation, Comprehensive Benefits Programs, Career Development Opportunities, Ongoing Learning
Posted 14d ago
Apply by Aug 15
~40 hrs/week
Responsibilities
The Account Manager identifies benefit gaps for clients and creates customized RFPs to secure insurance providers. They manage provider negotiations, conduct market analysis, and support internal teams with implementation and ongoing client service issues.
Requirements
Requires a Bachelor's degree with 3+ years of experience or a High School degree with 8+ years of experience in client coordination or claims management. A professional license and excellent communication skills are also required.
Full job description
Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
How you'll make an impact
Review Client/Prospect core offerings with Internal Sales and Client Service Staff alongside the Voluntary Benefits (VB) Specialist to determine potential benefit gaps and identify Voluntary Benefits to fill those gaps
Determine Clients/Prospects marketing, education, enrollment and technology desires with Internal Teams alongside the VB Specialist
Create comprehensive, customized Request for Proposals (RFPs) for each Client/Prospect that are sent to insurance providers
Conduct insurance provider due diligence and negotiations on behalf of the Clients/Prospects
Prepare a market scan analysis upon receiving insurance provider proposals and responses and assist with a side-by-side product comparison and/or presentation as requested
Help guide the internal Client Service Staff on next steps for implementation once benefit and service providers have been finalized and enrollment decisions have been made
Maintain open and clear communications with Internal Teams and VB Specialist
Develop and maintain relationships with Internal Sales and Client Services Staff, providing high level support and expertise for Voluntary Benefit Clients and Prospects
Provide guidance and support to Client Service team as needed for ongoing Client questions, service or claims issues that require escalation or additional support throughout the year
Stay up-to-date on industry trends and regulatory changes related to Client and Prospect support
Provide support on special projects and/or deliverables, idea development, simplifying internal processes, etc., as assigned
Alongside the VB Specialist, assist in analyzing enrollment data, review and report enrollment results and communicate such results to the Internal Teams
Help Identify current/future opportunities for plan improvement, additional products and service offerings alongside VB Specialist
Other duties as assigned
About You
Required:
Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience.
License required.
Behaviors:
Excellent verbal and written communication skills. Able to quickly determine critical issues.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Helping people and companies prevent, manage and overcome the impact of risk
Industry
Insurance
Company size
5,001-10,000 employees
Founded
1962
Headquarters
Rolling Meadows, Illinois
LinkedIn followers
97,289
About Gallagher Bassett:
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
Property/Casualty Third Party AdministratorClaims ManagementInformation ManagementManaged CareRisk ControlAppraisal Servicesand Workers' CompensationE-CommerceRisk ManagementCosmetics
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