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Full-time
high school, bachelor degree
Market Competitive Pay, Paid Time Off, Healthcare, Dental, Vision, Long Term Disability
Posted 3d ago
~40 hrs/week
Responsibilities
The Logistics Coordinator manages the order-to-delivery process for capital equipment, coordinating between sales, manufacturing, and traffic to ensure customer requirements are met. They are responsible for backlog management, resolving credit holds, and maintaining strong business relationships with customers.
Requirements
Candidates must have a high school diploma or GED and 1 to 2 years of business experience interacting with customers and vendors. A bachelor's degree in business and project management experience are preferred.
Full job description
Position Summary
The Sales Coordinator’s primary role is to provide order management, backlog management and/or logistics support for Customers and Sales associates in assigned capital equipment value stream in support of the Healthcare business. The individual is responsible for managing orders from quote to delivery through install with direct interaction with Planning, Sales, Manufacturing, Traffic and Service to ensure fulfillment of Customer requirements. The Sales Coordinator will support on-going business operation of Sales associates, ensure requests are met and quality targets are reached and sustained.
What You'll Do as a Logistics Coordinator
STERIS liaison for capital equipment business requiring a high level of attention, initiative and follow up
Responsible for order and backlog management, including resolving hold issues, and/or logistics coordination through install
Ensure all actions are completed in accordance with department policies and procedures
Facilitate the order process for new Customers by completing and submitting credit applications and requests for account setup
Review and validate information on purchase orders utilizing the contract review process
Accurately and efficiently record pertinent information into Oracle order management system
Review and prepare special billing documentation
Manage Customer capital and consumables order backlog with daily review and management of scheduled ship dates, investigation and resolution of credit process holds as well as order changes to ensure Customer expectations are met; required to run reports related to the overall management of orders
Manage order entry, holds resolution, or logistics coordination in a timely manner to meet Customer requirements
Verify order details are correctly set up and coordinated for product shipment from various plant and vendor locations to designated delivery point
Obtain and document all delivery requirements per the Customer’s specifications
Collaborate with Sales, Planning, Credit, Customer Service Management, Logistics and the Customer to resolve outstanding order management issues
Process and/or revise quotations to ensure GPO contract requirements are met
What You'll Do as a Logistics Coordinator - cont'd
Assist Sales with processing and forwarding any necessary paperwork including credit applications, quotes, SBW, etc.
Provide data to Sales, including, but not limited to, pricing, order status, holds issues, backorders, freight quotes, order consolidation, and delivery information
Work with Planning to ensure availability and timely delivery on capital equipment orders
Work with Traffic to expedite emergency shipments, coordinate deliveries and acquire freight estimates
Ensure orders are consistent with STERIS Terms and Conditions and work with Sales to resolve exceptions
Develop and maintain business relationship with Customers and Sales while providing excellent Customer Service
Investigate product complaints and work with RMA team to ensure timely action and resolution
Utilize available resources to update and increase knowledge on products, systems, procedures and corporate initiatives
Support the continuous improvement initiatives within the function, including standard work and the root-cause-countermeasure process in support of key performance indicators (KPIs)
Work within the department’s Lean tracking tools and provide data as needed for monthly documentation of performance against agreed-upon KPIs
Participate in Kaizen events when appropriate and supports the action plans that result from those events
Other duties as assigned
5% travel possible
The Experience, Skills and Abilities Needed
Required:
High school diploma or GED
1 to 2 years business experience with direct contact with Customers, Vendors and Sales
Preferred:
Bachelor degree in Business or Business discipline preferred
1 to 2 years project management experience preferred
Other:
Strong decision-making skills; understands how decisions impact the Customer and the Company
Ability to lead and influence a cross-functional team and operate in a highly complex environment
Strong analytical and problem-solving capabilities
Must demonstrate a high level of professionalism and integrity
Excellent communication skills – written, verbal and presentation
Ability to handle multiple demands from many people and prioritize effectively
Ability to maintain composure under pressure and demonstrate a “can do” attitude
Teamwork
Self-starter
Skills
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental, and Vision benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity & Parental Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career
#LI-LD1 #HYBRID
Pay range for this opportunity is 48,500.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD
Industry
Medical Equipment Manufacturing
Company size
10,001+ employees
Founded
1985
Headquarters
Mentor, OH
LinkedIn followers
163,406
Total funding
$285K
STERIS is a leading provider of infection prevention and other procedural products and services, focused primarily on healthcare, pharmaceutical and medical device Customers.
MISSION
WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life science products and services around the globe.
VISION
We strive to be a GREAT COMPANY. We provide world-class products and services for our Customers, safe and rewarding work for our people, and superior returns for our Shareholders.
• $6 Billion in revenue in FY26
• More than 18,000 Associates worldwide
• Over 4,000 Customer-facing professionals
• Listed on the New York Stock Exchange under the symbol “STE”
To learn more, visit www.steris.com.
Want to join the team? View and apply for open roles at careers.steris.com.
How many Sales jobs are open in Mentor, OH right now?
There are currently 102 open sales positions in Mentor, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Mentor, OH?
Companies currently hiring include STERIS, AAA, DICK'S Sporting Goods, BMW of Bloomfield Hills, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Mentor, OH?
Yes — 22 of the 102 open sales positions offer remote or hybrid work (3 remote, 19 hybrid).
How do I apply for Sales jobs in Mentor, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.