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Coordinate daily clinical and cosmetic operations for the Dermatology clinic to ensure efficient patient flow and high-quality care. Supervise staff, resolve scheduling and customer service issues, and manage administrative tasks including budgeting and reporting.
Requires a high school diploma or equivalent and four years of related experience, including previous lead or supervisory experience. Clinical experience is preferred.
We are seeking a Clinic Supervisor who will coordinate the daily clinical operation of the Dermatology clinic at Sibley. Supervise and assist the staff. Lead and ensure smooth functioning of clinical operations and independently resolve any scheduling issues, customer service complaints, and interdepartmental coordination problems, whenever necessary. Coordinate activities and provide clinical/administrative support for a multi-faceted clinical and cosmetic office to ensure a smoothly functioning office and good patient relations. Help coordinate meetings and administrative issues. Interact with patients, patients’ family members, referring physicians, and third-party carriers with regard to patient-related issues. Implement and improve processes that expedite the patient-centered care model.
Specific Duties and Responsibilities
Classified Title: Clinic Supervisor
Role/Level/Range: ATO 40/E/03/OF
Starting Salary Range: $21.25 - $36.90 HRLY ($60,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M - F; 8:30am - 5:00pm
FLSA Status: Exempt
Location: District of Columbia
Department name: Dermatology Sibley
Personnel area: School of Medicine
Veritas Vos Liberabit.
The Johns Hopkins University was the first university in the Western Hemisphere based on the European research institution, with a mission both to teach and to advance human knowledge through discovery. Its establishment revolutionized U.S. higher education. Today, Johns Hopkins remains a world leader in education, research and patient care. It ranks first among U.S. universities in winning federal research and development funds.
Offices: 3400 N Charles St, Baltimore, Maryland 21218, US
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