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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$160k–$180k/yr
Full-time
Posted 34d ago
~40 hrs/week
Responsibilities
Lead the product and AI strategy to enhance healthcare navigation and member experience through automation and data-driven decisions. Oversee the full product development lifecycle and manage the evolution of the existing technology ecosystem in collaboration with executive leadership.
Requirements
Seeking a strategic product leader experienced in translating vision into execution within complex environments. Must be proficient in AI/automation deployment and capable of bridging the gap between technical teams and business stakeholders.
Full job description
About TouchCare
TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.
Director of Product & AI Strategy
THE OPPORTUNITY
This is a rare chance to sit at the intersection of healthcare, technology, and human impact — and actually shape what comes next. At TouchCare, we've built something meaningful: a high-touch navigation platform that genuinely helps people find and access the care they need. Now, we're looking for a visionary product leader to help us take that model into the future.
As Director of Product & AI Strategy, you'll be managing possibility. You'll translate big ideas and real business needs into a product roadmap that moves fast, scales smart, and keeps people at the center of every decision. You'll work directly with our C-suite, shape how AI and automation transform our member experience, and leave fingerprints on a platform that touches thousands of lives.
WHAT MAKES THIS ROLE DIFFERENT
You'll have a direct line to executive leadership and the autonomy to drive real strategic decisions — not just execute someone else's vision.
You'll be building in a space that matters: healthcare navigation, benefits, and member experience are ripe for intelligent, thoughtful innovation.
You'll balance the art of innovation with the discipline of operational excellence — this isn't moonshots only; it's sustainable, meaningful product progress.
You'll be a builder and a bridge — connecting the dots between member needs, client outcomes, engineering partners, and organizational goals.
WHAT YOU'LL DO
Drive Product & Innovation Strategy
Partner with executive leadership to identify where AI, automation, and data can create breakthrough moments for members and clients.
Evaluate market trends, client feedback, and operational realities to surface the highest-impact opportunities.
Build business cases, strategic recommendations, and implementation roadmaps for new product initiatives.
Translate organizational goals into a clear, prioritized product strategy — then own it.
Serve as a trusted advisor to leadership on emerging technologies and healthcare innovation.
Evolve & Optimize Our Technology Platform
Oversee the performance and evolution of TouchCare's existing technology ecosystem.
Identify opportunities for workflow improvements, platform enhancements, and process efficiencies.
Balance new innovation against the reliability and scalability of what we've already built.
Manage technology vendors, engineering partners, and consultants — keeping everyone aligned and accountable.
Ensure our systems remain compliant, scalable, and deeply connected to user needs.
Lead the Full Product Development Lifecycle
Own the journey from concept to launch — gathering feedback, writing requirements, defining success metrics, and driving adoption.
Synthesize input from clients, brokers, members, and internal teams into a coherent product vision.
Keep stakeholders aligned and engaged throughout development.
Champion AI & Automation — Thoughtfully
Identify where AI and automation can amplify — not replace — our high-touch service model.
Lead responsible AI implementation that enhances the member experience in real, measurable ways.
Stay ahead of the curve on healthcare AI trends and emerging technologies.
Turn Data Into Decisions
Build out reporting, analytics, and benchmarking capabilities that drive smarter decisions.
Define KPIs and success metrics that matter — and show the ROI of technology investments to clients and leadership.
WHERE YOU'LL START
From day one, you'll dig into some of our most exciting initiatives:
Open Enrollment Decision Support Tools
AI-Powered Member Engagement Solutions
Leave of Absence Technology Enhancements
Claims Analytics & Employer Reporting
Healthcare Navigation Enhancements
Member Outreach & Communication Automation
Employer Analytics & Dashboards
Internal Workflow Optimization & Automation
Future Technology-Enabled Service Offerings
You'll also take stewardship of our existing platforms — ensuring they remain scalable, high-performing, and deeply aligned with where we're heading.
WHO YOU ARE
A strategic product leader who knows how to translate vision into execution — not just slides into backlogs.
Someone who's energized by complexity and comfortable navigating ambiguity without losing momentum.
A natural collaborator who builds trust with technical teams and non-technical stakeholders alike.
Curious about AI and automation — and thoughtful about deploying them responsibly.
Motivated by mission: you want your work to matter, not just ship.
Why Join Us?
Professional Growth: Gain exposure to diverse accounting functions and portfolio company
management.
Collaborative Environment: Work closely with a supportive team that values your contribution.
Fast-Paced & Rewarding: No two days are the same in our deadline-driven, high-energy office.
Compensation: The salary range for this role is $160,000–$180,000, based on experience, skills, qualifications, and alignment with the scope of the role.
Benefits: TouchCare offers a competitive benefits package, including medical, dental, vision, paid time off, parental leave, and other company-sponsored benefits.
Location & Work Environment: This role is based at our Stamford, CT headquarters and is expected to be onsite 5 days per week.
TouchCare is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.
TouchCare is a healthcare concierge service. In short, we take care of all the nonsense that you don't like dealing with - billing mistakes, remaining on hold, coordinating with providers.
Health insurance and our healthcare system are confusing, and everyone has a horror story. Our service provides every individual with a personal assistant whose job it is to make your life easier and save you money.
TouchCare. A healthier understanding of healthcare.
Offices: 700 Canal St, Stamford, Connecticut 06902, US · 111 West 19th Street, New York, NY 10011, US
Health NavigationPatient AdvocacyEmployee BenefitsPopulation Health ManagementHealthcare Cost TransparencyHealthcare Quality TransparencyEnterprise Healthcare TechnologyPopulation Health ManagementHealth Benefits PlatformHealth Tech
How much do Management & Leadership jobs in Stamford, CT pay?
Based on 304 listings with disclosed salaries, most management & leadership jobs in Stamford, CT pay between $65k–$180k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Stamford, CT right now?
There are currently 479 open management & leadership positions in Stamford, CT listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Stamford, CT?
Companies currently hiring include Gartner, Philip Morris International, Stamford Health, Synchrony, NBCUniversal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Stamford, CT?
Yes — 205 of the 479 open management & leadership positions offer remote or hybrid work (22 remote, 183 hybrid).
How do I apply for Management & Leadership jobs in Stamford, CT?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.