Supervisor LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, d…
Skills: Leadership, Team Coaching, Operational Execution, Customer Service, Sales Conversion
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Skills: Leadership, Team Development, Operational Excellence, Performance Management, Staff Scheduling
Supervisor LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, d…
Skills: Leadership, Team Coaching, Operational Execution, Customer Service, Sales Conversion
Pet Care Technician LPHI | K9 Resorts FLSA: Part-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning resorts provide top-tier boarding, dayc…
Skills: Dog Care, Animal Behavior Monitoring, Cleaning And Disinfecting, Communication, Attention To Detail
Supervisor LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, d…
Skills: Leadership, Team Coaching, Operational Execution, Customer Service, Sales Conversion
Supervisor LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, d…
Supervisor LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, d…
Supervisor LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, d…
Skills: Leadership, Team Coaching, Operational Execution, Customer Service, Sales Conversion
Supervisor LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, d…
Skills: Leadership, Team Coaching, Operational Execution, Customer Service, Sales Conversion
Supervisor LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, d…
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Hillsborough Township, New Jersey, United States · On-site
Entry level
Customer Service Representative LPHI | K9 Resorts FLSA: Part-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine pr…
K9 Resorts Part-Time Customer Service Representative
Emerson, New Jersey, United States · On-site
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Customer Service Representative LPHI | K9 Resorts FLSA: Part-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine pr…
General Manager LPHI | K9 Resorts Luxury Pet Hotel FLSA: Full-Time Salary Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the stand…
K9 Resorts Full-Time Customer Service Representative
Emerson, New Jersey, United States · On-site
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Customer Service Representative LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine pr…
Skills: Customer Service, Sales, Upselling, Multitasking, Communication
Hillsborough Township, New Jersey, United States · On-site
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Supervisor LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, d…
Skills: Leadership, Team Coaching, Operational Execution, Customer Service, Sales Conversion
Assistant Manager LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boar…
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Pet Care Technician LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning resorts provide top-tier boarding, dayc…
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K9 Resorts Full-Time Customer Service Representative
Stamford, Connecticut, United States · On-site
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Customer Service Representative LPHI | K9 Resorts FLSA: Full-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts combine pr…
Middletown Township, New Jersey, United States · On-site
Entry level
Pet Care Technician LPHI | K9 Resorts FLSA: Part-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning resorts provide top-tier boarding, dayc…
Skills: Dog Care, Animal Behavior Monitoring, Cleaning And Disinfecting, Communication, Attention To Detail
Middletown Township, New Jersey, United States · On-site
Entry level
Pet Care Technician LPHI | K9 Resorts FLSA: Part-Time Hourly Non-Exempt At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning resorts provide top-tier boarding, dayc…
Skills: Dog Care, Animal Behavior Monitoring, Cleaning And Disinfecting, Communication, Attention To Detail
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Full-time
401(k) With Company Participation, Health Insurance, Dental Insurance, Vision Insurance, Flexible Scheduling, Training & Leadership Development Programs
Posted 4d ago
~40 hrs/week
Responsibilities
Lead daily resort operations by managing front-of-house and back-of-house teams to ensure a luxury guest experience. Oversee pet health, safety, and feeding while driving sales through inquiries and tours.
Requirements
Requires prior supervisory experience and a valid driver's license, with a preference for a background in pet care or boarding. Candidates must have flexible availability, including weekends and holidays, and strong leadership skills.
Full job description
Supervisor LPHI | K9 Resorts
FLSA: Full-Time Hourly Non-Exempt
At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, daycare, and grooming—and we’re looking for a strong Supervisor to help lead our team and operations to the next level.
What You’ll Do
As a Supervisor, you’ll be a key leader in the resort—supporting daily operations, developing team members, and ensuring a seamless, 5-star experience for every guest.
Leadership & Operations:
Serve as a key holder and Manager on Duty (MOD) when needed
Lead, coach, and support front-of-house and back-of-house teams
Ensure team accountability, performance, and adherence to company standards
Assist with scheduling, staffing, and daily operational execution
Maintain a clean, safe, and organized facility aligned with brand standards
Customer Experience & Sales:
Deliver and model 5-Star customer service at every interaction
Drive sales by converting inquiries, tours, and walk-ins into enrollments
Promote services and packages tailored to each pet parent’s needs
Lead by example in communication, hospitality, and professionalism
Represent the brand at community and marketing events
Pet Care & Team Support:
Oversee feeding, medication, and daycare operations
Monitor pet health, safety, and behavior, escalating concerns as needed
Support team members in all areas of the resort—jumping in wherever needed
Ensure proper execution of daily checklists and operational procedures
What We’re Looking For
Prior supervisory or management experience required
Background in pet care, daycare, boarding, or similar environment preferred
Strong leadership, coaching, and communication skills
Sales-oriented mindset with a proactive, “lead from the front” approach
Ability to multitask and thrive in a fast-paced environment
High emotional intelligence and professionalism
Valid driver’s license
Weekend, holiday, and flexible availability required
What You’ll Get
We invest in our leaders so they can invest in their teams:
401(k) with company participation
Health, dental, and vision benefits
Flexible scheduling
Training & leadership development programs
Employee discounts and perks
Why K9 Resorts?
This is more than a job—it’s a leadership opportunity in a growing, high-energy environment where people, pets, and performance matter. If you’re ready to lead a team, drive results, and create exceptional experiences, this is your role.
Apply today and step into leadership in luxury pet care!
Related keywords
Pet CareLuxury Pet ResortBoardingDaycareGroomingManager On DutyStaffingCustomer ExperienceSalesHospitalityPet HealthOperational ProceduresTeam Accountability