Stamford, Connecticut, United States · On-site
$160k–$180k/yr
About TouchCare TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve …
Skills: Product Strategy, AI Strategy, Healthcare Navigation, Product Roadmap Development, Automation
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Lead the product and AI strategy to enhance healthcare navigation and member experience through automation and data-driven decisions. Oversee the full product development lifecycle and manage the evolution of the existing technology ecosystem in collaboration with executive leadership.
Seeking a strategic product leader experienced in translating vision into execution within complex environments. Must be proficient in AI/automation deployment and capable of bridging the gap between technical teams and business stakeholders.
About TouchCare
TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.
Director of Product & AI Strategy
THE OPPORTUNITY
This is a rare chance to sit at the intersection of healthcare, technology, and human impact — and actually shape what comes next. At TouchCare, we've built something meaningful: a high-touch navigation platform that genuinely helps people find and access the care they need. Now, we're looking for a visionary product leader to help us take that model into the future.
As Director of Product & AI Strategy, you'll be managing possibility. You'll translate big ideas and real business needs into a product roadmap that moves fast, scales smart, and keeps people at the center of every decision. You'll work directly with our C-suite, shape how AI and automation transform our member experience, and leave fingerprints on a platform that touches thousands of lives.
WHAT MAKES THIS ROLE DIFFERENT
WHAT YOU'LL DO
Drive Product & Innovation Strategy
Evolve & Optimize Our Technology Platform
Lead the Full Product Development Lifecycle
Champion AI & Automation — Thoughtfully
Turn Data Into Decisions
WHERE YOU'LL START
From day one, you'll dig into some of our most exciting initiatives:
You'll also take stewardship of our existing platforms — ensuring they remain scalable, high-performing, and deeply aligned with where we're heading.
WHO YOU ARE
Why Join Us?
LOCATION
This is an onsite role based at our office in Stamford, CT. We're looking for a hands-on collaborator who will work in person with our leadership, product, and engineering teams — building relationships and driving decisions side by side, not from a distance.
COMPENSATION
$160,000–$180,000 annually, commensurate with experience
A healthier understanding of healthcare.
TouchCare is a healthcare concierge service. In short, we take care of all the nonsense that you don't like dealing with - billing mistakes, remaining on hold, coordinating with providers. Health insurance and our healthcare system are confusing, and everyone has a horror story. Our service provides every individual with a personal assistant whose job it is to make your life easier and save you money. TouchCare. A healthier understanding of healthcare.
Offices: 700 Canal St, Stamford, Connecticut 06902, US · 111 West 19th Street, New York, NY 10011, US
A healthier understanding of healthcare.
TouchCare is a healthcare concierge service. In short, we take care of all the nonsense that you don't like dealing with - billing mistakes, remaining on hold, coordinating with providers. Health insurance and our healthcare system are confusing, and everyone has a horror story. Our service provides every individual with a personal assistant whose job it is to make your life easier and save you money. TouchCare. A healthier understanding of healthcare.
Offices: 700 Canal St, Stamford, Connecticut 06902, US · 111 West 19th Street, New York, NY 10011, US
