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$107k–$133k/yr
Full-time
bachelor degree, postgraduate degree
Competitive Compensation, Career Growth And Learning Opportunities, Flexibility And Ownership, Collaborative And Innovative Culture, Opportunity To Work On Impactful AI Projects, International Environment And Talented Teams
Posted 37d ago
~40 hrs/week
Responsibilities
Lead workplace operations and the delivery of the San Francisco flagship office, ensuring a high-quality employee and visitor experience. Oversee facilities management, safety, security, and operational budgets across US locations.
Requirements
Requires 7-10 years of experience in workplace operations or facilities management with a strong background in leadership and vendor management. Candidates should possess a hospitality-led mindset and experience managing operational budgets and KPIs.
Full job description
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Senior Workplace Manager - San Francisco is responsible for leading workplace operations, flagship office delivery, employee experience and day-to-day service excellence across Nebius' San Francisco office and other US locations. As Nebius continues to scale, this role ensures our US workplaces operate as safe, high-performing and fully functional environments that support productivity, collaboration, employee well-being and business growth. Combining operational discipline with a strong hospitality mindset, the role sets the standard for a welcoming, high-quality workplace experience across every service touchpoint - from office arrival and reception to meeting rooms, events, food services, facilities, security and the moments in between.
We are opening our flagship US office in San Francisco, and this role will be a key driver of that project: a unique opportunity to shape a strategically important space and create a workplace that colleagues and visitors genuinely enjoy being part of.
As Nebius HQ is in Amsterdam (CET), this role requires flexibility for early morning meetings and close collaboration with global stakeholders.
Your responsibilities will include:
San Francisco Flagship Projects & Workplace Development
Own local workplace projects including office openings, fit-outs, moves, expansions and improvements, ensuring delivery is aligned with Nebius' global workplace strategy and standards.
Lead and coordinate the local project ecosystem, including project managers, brokers, lawyers, architects, landlords, vendors and Nebius stakeholders.
Contribute to workplace development initiatives including space planning, office activation, future workplace concepts and continuous improvement of the employee and visitor experience.
Bring an experience-first perspective to how spaces are designed, operated and activated, ensuring they are functional, welcoming and scalable as the business grows.
Workplace Operations & Facilities Management
Oversee the full workplace service ecosystem, including facilities, maintenance, cleaning, reception, catering, logistics, access control, furniture, equipment and vendor coordination.
Ensure reliable Hard FM operations, including technical infrastructure, maintenance and building systems, as the operational backbone that enables a consistently high-quality workplace experience.
Oversee Soft FM services with a hospitality lens, ensuring reception, catering, cleaning, logistics and day-to-day office services are delivered with consistency, care and genuine pride in service.
Own day-to-day space management, including space optimisation, seating plans, utilisation insights and workplace improvements.
Coordinate office infrastructure needs with IT, Security, Finance, Procurement and other cross-functional partners.
Support office expansions, space optimisation and workplace improvements across San Francisco and other US locations.
Safety, Security & Compliance
Ensure a safe, compliant and secure workplace through effective physical security, access control, incident management and operational readiness.
Maintain a welcoming environment while ensuring colleagues, visitors and assets are protected.
Partner closely with Security, IT, landlords and service providers to manage risks, resolve issues and maintain business continuity.
Service Experience, Events & Employee Experience
Set the standard for a high-quality colleague and visitor experience across the San Francisco office, ensuring the workplace feels safe, functional, engaging and easy to use.
Bring a hospitality mindset to every part of the workplace operation, ensuring colleagues and visitors feel welcomed, supported and in good hands.
Oversee the planning and execution of internal office events in San Francisco, partnering with stakeholders to create experiences that support culture, collaboration and engagement.
Identify and implement improvements to workplace engagement, service quality and employee satisfaction.
Leadership & Service Culture
Build, lead, coach and develop the workplace service model and team as the San Francisco office scales, across facilities, services and workplace experience.
Create a shared service culture where every team member and vendor partner understands the role they play in the colleague and visitor experience.
Provide clear direction, performance management and development opportunities for team members.
Ensure alignment with global workplace standards, initiatives and ways of working while adapting effectively to local business needs.
Stakeholder & Cross-Functional Collaboration
Work closely with HR, IT, Security, Finance, Procurement, local leadership and global Real Estate & Workplace teams.
Act as the workplace representative for San Francisco in cross-functional and global initiatives.
Provide clear updates, insights and recommendations to senior leadership.
Communicate proactively during workplace changes, disruptions and projects, keeping trust high and uncertainty low.
Vendor, Budget & Operational Excellence
Manage relationships with landlords, suppliers and service providers, holding partners to clear service levels and high standards.
Own and manage the San Francisco / US workplace budget, including forecasting, disciplined cost control, KPI tracking and reporting.
Track service performance, recurring issues, costs and KPIs, using insights to drive continuous improvement and scalable workplace standards.
Develop and improve operational processes to enhance efficiency, reliability and service quality as Nebius grows.
We expect you to have:
7-10 years of experience in workplace operations, facilities management, office management, hospitality-led workplace services or similar environments.
Proven experience managing workplace operations in large offices or across multiple locations.
Strong leadership experience managing teams, vendors and complex workplace operations.
Solid knowledge of Hard FM, Soft FM, workplace services, events and security operations.
Strong vendor management, contract management and stakeholder coordination experience.
Experience managing operational budgets, forecasting, KPI tracking and reporting.
Excellent communication skills in English, with the ability to build trust at all levels of the organisation.
Calm, decisive and confident in complex or high-pressure situations.
It will be an added bonus if you have:
Experience in hospitality-driven, premium corporate or service-oriented environments.
Familiarity with facility management systems, Slack and Microsoft 365.
Bachelor's or Master's degree in facility management, hospitality management, business administration, engineering or a related field.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$107,000—$133,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Related keywords
Hard FMSoft FMWorkplace StrategyOffice Fit-outsSpace OptimizationAccess ControlIncident ManagementBusiness ContinuitySlackMicrosoft 365AI Cloud InfrastructureHospitality MindsetFacility Management SystemsKPI ReportingCorporate Real Estate
The Nebius AI Cloud brings powerful full-stack infrastructure for AI developers and practitioners across startups, enterprises and science institutes to build and deploy generative AI applications and rapidly deliver scientific breakthroughs by training and running ML models within a secure, high-performance, and cost-optimized cloud environment.
Offices: Amsterdam, NL · Tel Aviv, IL · Belgrade, RS · San Francisco , US · Mantsala, FI
Cloud and AIInformation TechnologyPaaSIaaSCloud StorageGPUCloud Data ServicesArtificial Intelligence (AI)Cloud InfrastructureAI Infrastructure
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