Company Description PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling br…
About Us UIC Global is a partnership between the University of Illinois at Chicago (UIC) and Shorelight. The mission of the program is to immerse first-year international students (graduate and undergraduate) in the acad…
Skills: Academic Advising, Data Management, Student Information Systems, Curriculum Coordination, Interpersonal Communication
Compliance-Chicago-Associate-Business Unit Compliance
Chicago, Illinois, United States · On-site
Mid level$32B raised
Global Compliance Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance. Compliance accomplishes these through …
OIIG SENIOR INVESTIGATOR - THE OFFICE OF THE INDEPENDENT INSPECTOR GENERAL (ACTIVELY RECRUITED)
Chicago, Illinois, United States · Hybrid
Senior$1M raised
Cook County Offices Under The President Administrative Hearings Auditor Bureau of Administration Bureau of Economic Development Bureau of Finance Bureau of Human Resources Bureau of Technology Facilities Office of the Pr…
Skills: Criminal Investigations, Fraud Investigation, Auditing, Civil Litigation, Legal Research
OIIG SENIOR INVESTIGATOR - THE OFFICE OF THE INDEPENDENT INSPECTOR GENERAL (ACTIVELY RECRUITED)
Chicago, Illinois, United States · Hybrid
Senior$1M raised
Cook County Offices Under The President Administrative Hearings Auditor Bureau of Administration Bureau of Economic Development Bureau of Finance Bureau of Human Resources Bureau of Technology Facilities Office of the Pr…
Skills: Criminal Investigations, Fraud Investigation, Auditing, Legal Litigation, Case Management
YOUR IMPACT Are you motivated to help grow institutional relationships within a firm dedicated to holistic financial counseling? Do you believe in the impact that a corporate-sponsored financial planning benefit can have…
MSL Ophthalmology MA-US (IL/WI/MI) About Astellas Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that incl…
B2B Media Buyer - Remote · US or Canada · Full-time · $120K–$150K OTE · 9am–6pm ET Read this part first This seat runs paid acquisition for our program: high-level B2B media on Meta, and the creative going into it. You r…
Skills: Media Buying, Meta Ads, Direct-Response Copywriting, B2B Lead Generation, Creative Strategy
B2B Media Buyer - Remote · US or Canada · Full-time · $120K–$150K OTE · 9am–6pm ET Read this part first This seat runs paid acquisition for our program: high-level B2B media on Meta, and the creative going into it. You r…
Skills: Media Buying, Meta Ads, Direct-Response Copywriting, B2B Lead Generation, Creative Strategy
SENIOR SUPPLY CHAIN CONTRACT SPECIALIST Location: Professional Building 1950 W. Polk, 9th Floor Suite 9708 Department: Supply Chain Management Shift 9AM-5PM The final salary and offer components are subject to additional…
SENIOR SUPPLY CHAIN CONTRACT SPECIALIST Location: Professional Building 1950 W. Polk, 9th Floor Suite 9708 Department: Supply Chain Management Shift 9AM-5PM The final salary and offer components are subject to additional…
Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at p…
Skills: Business Development, Full-cycle Sales, Cold Calling, Prospecting, Consultative Selling
Company Description Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, …
Skills: Price Reporting, Team Leadership, Market Engagement, Journalism, Strategic Planning
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven …
Skills: Editorial Management, Team Leadership, Content Strategy, Digital Marketing, Social Media Strategy
Job Title: Manager Location: ORD Airport Compensation: $60,000 - $65,000 Reports to: Senior Management Who We Are On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hosp…
Skills: Operational Excellence, Team Leadership, Staff Scheduling, Onboarding, Training
About the role This is a General Manager a location in the Western suburbs of Chicago, that oversees a pet resort that offers daycare, overnight boarding, grooming & training. The General Manager is responsible for leadi…
Skills: Leadership, People Development, Animal Care, P&L Management, Budgeting
Description We are seeking an experienced and strategic Business Development Manager to drive growth in the professional beauty market for our premium hair extension products. This role is focused on developing and manag…
Skills: Business Development, Account Management, Channel Development, Distribution Strategy, Relationship Management
Description Position Overview We are seeking an experienced HOH Night Shift Lead to support evening operations and provide leadership within the kitchen. This role is ideal for a hands-on kitchen leader who thrives durin…
Feastables is on a mission to create the world's most engaging brand. As the CPG industry teeters on the edge of transformation, trust has shifted from traditional corporate giants to innovative individual creators. With…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$180k–$269k/yr
Full-time
bachelor degree, postgraduate degree
Medical Coverage, Dental, Vision, Disability, 401K, Parental And Family Care Leave
Posted 36d ago
Apply by Jul 9
~40 hrs/week
Responsibilities
The Senior Vice President of CX defines the vision and strategy for the Customer Experience capability to drive business growth. This role involves leading high-performing teams and serving as an executive strategic advisor to senior clients.
Requirements
Requires over 15 years of experience in CX, insights, or marketing, with at least 8 years in a leadership role. A bachelor's degree is required, and experience in healthcare or pharmaceutical agencies is preferred.
Full job description
Company Description
PHM is the leading health media agency in the US, built for the modern healthcare experience. Here, industry depth meets media scale, where data becomes direction, where creativity and storytelling bring truth to life, and where orchestration replaces fragmentation.
Dedicated to making brands discovered, PHM redefines what media can do through data, content, and creativity. Because in modern healthcare, the brands that are found are the ones that lead. And when brands lead, advantage follows. Go deeper. Be found.
Overview
The Senior Vice President, Customer Experience (CX) leads the Customer Experience capability, shaping how insights, strategy, and customer understanding drive business growth across the agency and client portfolio. Reporting to executive leadership, this role sets the vision for the discipline, develops high-performing teams, and partners with cross-functional leaders to ensure every engagement is grounded in meaningful customer insights and delivers measurable business impact.
Responsibilities
Leadership
Define the vision, strategy, and long-term evolution of the Customer Experience team.
Establish best practices, frameworks, and methodologies that elevate strategic thinking across the brand.
Champion a customer-first mindset and ensure insights are translated into actionable business and brand strategies.
Represent the CX discipline internally and externally through thought leadership, innovation, and industry engagement.
Strategic Leadership
Serve as the executive strategic advisor to senior clients and internal leadership.
Guide teams in uncovering customer, market, and business insights that inform integrated marketing and experience strategies.
Partner with Capability and Client leaders to ensure strategic alignment across disciplines.
Identify emerging trends, technologies, and research approaches that strengthen client recommendations.
People Leadership
Lead, mentor, and develop CX leaders while fostering a collaborative, inclusive, and high-performing culture.
Build organizational capability through coaching, succession planning, and talent development.
Participate in recruiting, workforce planning, and capability growth initiatives.
Business Growth
Contribute to agency growth through organic expansion, new business development, and strategic client partnerships.
Partner with executive leadership to identify new service offerings and opportunities to expand Customer Experience capabilities.
Support business development efforts by leading strategic responses, presentations, and client engagements.
Qualifications
Proven executive leadership experience building and leading strategic, cross-functional teams.
Demonstrated success advising senior clients and influencing business strategy.
Deep expertise in customer insights, research, experience strategy, and integrated marketing.
Exceptional communication, storytelling, and executive presentation skills.
Passion for innovation, collaboration, and continuous improvement.
Education & Experience
15+ years of experience in customer experience, insights, strategy, or marketing.
8+ years leading teams and developing organizational capabilities.
Agency and healthcare/pharmaceutical experience preferred.
Bachelor's degree required; advanced degree a plus
Additional Information
Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].
All your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $180,215.00 - USD $268,905.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/31/2026.
How much do Management & Leadership jobs in Chicago, IL pay?
Based on 6544 listings with disclosed salaries, most management & leadership jobs in Chicago, IL pay between $66k–$180k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Chicago, IL right now?
There are currently 8,174 open management & leadership positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Chicago, IL?
Companies currently hiring include Publicis Groupe Holdings B.V., Chicago Public Schools, Becker Friedman Institute for Economics, JPMorganChase, Northern Trust Asset Management, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Chicago, IL?
Yes — 3422 of the 8174 open management & leadership positions offer remote or hybrid work (753 remote, 2669 hybrid).
How do I apply for Management & Leadership jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.