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Skills: Dog Behavior Knowledge, Animal Handling, Communication Skills, Attention To Detail, Teamwork
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Skills: Dog Grooming, Cat Grooming, Animal Handling, Bathing and Brushing, Styling and Trimming
About the role Pack Leaders are the heart of the daily experience at Digs — responsible for the hands-on supervision, safety, and care of every dog in our daycare and boarding programs. This role requires genuine love fo…
Skills: Dog Behavior Knowledge, Animal Handling, Communication Skills, Attention To Detail, Teamwork
About the role The Groomer role is part of a dedicated grooming team focused on delivering high-quality care and styling services for dogs and cats of all breeds and sizes. The position involves hands-on grooming work in…
Skills: Dog Grooming, Cat Grooming, Animal Handling, Bathing and Drying, Breed-Specific Styling
About the role The Groomer role is part of a dedicated grooming team focused on delivering high-quality care and styling services for dogs and cats of all breeds and sizes. The position involves hands-on grooming work in…
Skills: Dog Grooming, Cat Grooming, Animal Handling, Bathing And Drying, Styling And Trimming
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Part-time
Dental Insurance, Vision Insurance, 401(k) with Company Match, Medical Insurance, Shared Ownership Program, Discounted DayPlay
Posted 1d ago
~40 hrs/week
Responsibilities
Supervise and ensure the safety and well-being of dogs in daycare and boarding programs. Maintain facility cleanliness and provide a hospitality-first experience for both pets and their owners.
Requirements
Requires knowledge of dog behavior and the ability to handle animals of all sizes safely. Candidates must be physically able to lift 40 lbs and be available for flexible scheduling, including weekends and holidays.
Full job description
About the role
Pack Leaders are the heart of the daily experience at Digs — responsible for the hands-on supervision, safety, and care of every dog in our daycare and boarding programs. This role requires genuine love for animals, sharp observational skills, and the ability to stay calm and proactive in a fast-paced environment. Pack Leaders maintain the cleanliness of our facility, monitor dog health and behavior, and communicate any concerns promptly to their supervisor. A Pack Leader embodies the Digs standard: treating every pup like family and delivering the premium, attentive care our pet parents count on
Responsibilities
Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques
Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free
Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals
Follow all feeding, medication, and allergy protocols for every animal in care
Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
Assist with lobby customer relations, ensuring pet parents feel informed and at ease
May assist with grooming tasks (bathing, brushing, drying) upon completing required training sign-off
Pitch in on additional tasks that contribute to the overall culture, pet well-being, and hospitality experience at Digs
Work respectfully with teammates and maintain a positive, professional attitude at all times
Qualifications
Knowledge of basic dog behaviors and body language
Familiarity with kennel operations and animal care
Strong communication skills (written and verbal)
Ability to handle animals safely and confidently, including large/giant breed dogs
Strong attention to detail
Ability to follow directions closely (written and verbal)
Strong ability to work independently and as part of a team
Ability to remain calm and level-headed with a pleasant demeanor
Physically able to lift up to 40 lbs., bend, and stand or walk for long periods
Comfortable working indoors and outdoors with dogs of all sizes and temperaments
Available for flexible scheduling, including holidays and weekends
What to Expect When Applying
Phone screening regarding your application.
An in-person interview to meet the team, tour the location, and get a glimpse of what your day-to-day will be like.
Orientation and training classes covering company policies, procedures, dog body language, and behavior.
Growth Path
Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties
Set an example for attendance standards by consistently and reliably showing up to work on time and ready to go
Demonstrates an exceptional attention to detail and can communicate effectively with peers and supervisors
Expresses interest in taking on new responsibilities and takes the initiative to learn new skills
Upholds Digs Code of Conduct and positively contributes to team culture and teamwork
What We Offer
At Digs, we take care of our pack. Dental and vision benefits kick in shortly after your start date, and at 90 days you're eligible for a 401(k) with up to 4% company match. At 6 months, medical benefits become available to full-time teammates, and after one year you can join our DigIn Shared Ownership Program — because we believe the people who build Digs should share in its success. Many locations also offer teammates discounted DayPlay as a little extra perk.
Digs Dog Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We are committed to diversity and inclusion and encourage all qualified individuals to apply.
Related keywords
Dog DaycareBoardingAnimal BehaviorPet CareKennel OperationsDog HandlingSanitizationHospitalityAnimal SafetyGrooming
Digs unites trusted, high-quality pet resorts into a network built on premium care and empowered teams. We provide our teams with the tools, resources, and operational support to grow their business while delivering consistent, exceptional care for every pet. Our mission is simple: elevate the experience for pets, their people, and the teams who care for them.
Digs unites trusted, high-quality pet resorts into a network built on premium care and empowered teams. We provide our teams with the tools, resources, and operational support to grow their business while delivering consistent, exceptional care for every pet. Our mission is simple: elevate the experience for pets, their people, and the teams who care for them.