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$17/hr
Full-time
Posted 55d ago
~40 hrs/week
Responsibilities
Assist management in the overall operation of the retail store, focusing on customer service and facility management. Supervise and train retail sales associates, donation attendants, and merchandise processors.
Requirements
Requires at least one year of supervisory experience and the ability to communicate effectively in English. Must be physically capable of lifting up to 35 pounds and standing for prolonged periods.
Full job description
Summary of Position
Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandising, and inventory control.
Role and Responsibilities
Assist the store manager with the overall operation of the retail store.
Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
Supervise and train retail sales associates.
Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.
Supervisory Responsibility
This position is responsible for supervising and training the Donation Attendant, Merchandise Processor & Sales Associate positions.
Required Skills & Qualifications
At least 1 year of supervisory experience.
Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.)
Ability to lift 35 pounds frequently.
Work a flexible schedule in support of the store opening, production and closing operations.
Ability to effectively communicate in English with customers and GCT associates.
Physical Requirements
Ability to sit or stand for eight hours.
Ability to bend and twist.
Ability to lift and carry 30 pounds with or without a reasonable accommodation.
Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
Specific vision abilities required by this job include close vision requirements due to computer work.
Regular, predictable attendance is required as business demands dictate
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate
Transforming generations by empowering people through education, career training, and work.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Headquarters
Austin, Texas
LinkedIn followers
5,779
For over six decades, Goodwill Central Texas has relentlessly focused on a single goal: Transforming generations by empowering people through education, career training, and work. We believe that education and work are the only true pathways out of poverty, and strive to provide opportunities for people in our community who face obstacles to sustainable employment: people who have disabilities, people lacking education, people with criminal backgrounds, people facing homelessness, and youth lacking opportunity.
Offices: 1015 Norwood Park Blvd., Austin, Texas 78753, US
Workforce Development and Thrift Retail OperationsTrainingNon ProfitCharity
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