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Lead dining staff in high-volume food preparation and service while ensuring strict compliance with food safety and sanitation guidelines. Manage daily work assignments, train new staff, and handle point-of-sale transactions to ensure customer satisfaction.
Requires at least two years of experience in food preparation and experience leading staff in a commercial or institutional food facility. Must be able to maintain food safety training and perform physical tasks including lifting up to 62 pounds.
SHIFT DIFFERENTIAL: This position is eligible for $2.00 per hour shift differential pay for hours worked during designated evening and weekend shifts in accordance with university guidelines.
BENEFITS: UT Austin offers a competitive benefits package that includes:
100% employer-paid basic medical coverage at hire
Free Capital Metro bus rides
Retirement contributions
Uniform provided
Longevity pay
Paid vacation, sick time, and holidays
Career growth & professional development
Please visit our Human Resources (HR) website at https://hr.utexas.edu/ to learn more about the total benefits offered when you join our team!
The Lead Food Service Worker supports the daily operations of the varying types of food service operations. Assists in leading dining staff by ensuring high-quality food preparation, compliance with food safety, and overall customer service.
Assist in leading dining staff by providing direction during meal service and ensuring assigned tasks are completed efficiently. Train new and existing staff on proper food handling, safety procedures, customer service expectations, and station setup. Manage daily area work assignments ensuring smooth workflow. Communicate professionally and effectively with staff, supervisors, and/or customers throughout shift. Maintain current knowledge of all areas of responsibility. Provide support throughout the dining units as needed.
Assist in preparing, cooking, and serving a variety of meals in a high-volume, fast-paced environment. Serve high-quality food products which may include performing short-order, made-to-order cooking, and customized drinks using commercial production and kitchen equipment. Read, follow, and execute recipes based on culinary standards. Maintain concise menu and product knowledge and ensure customer satisfaction with drink/food quality. Set up, stock, clean, and replenish the serving area before/during service. Break down and clean all serving areas, workstations, and equipment after service. Restock shelves, beverage stations, and convenience store merchandise as needed. Ensure detailed cleaning tasks are completed throughout the shift. Track inventory levels, assist with ordering supplies, and minimize food waste.
Provide excellent customer service to internal and external customers by greeting and assisting customers, ensuring a professional and enthusiastic demeanor. Operate the point-of-sale (POS) system, process meal plan, cash, and credit card transactions accurately.
Monitor food presentation and quality, maintaining portion control and attractive display standards. Ensure compliance with food safety and sanitation guidelines. Store food in designated areas following wrapping, dating, and rotation procedures. Maintain temperature logs throughout shift and ensures food is cooked and maintains appropriate temperature throughout service. Avoid cross-contamination and actively monitor food levels and quality. Follow work safety guidelines and utilize proper PPE as needed.
Maintain cleanliness and organization of kitchen, service areas, and dining spaces. Maintain and replenish service supplies, including condiments and napkins. Assist in maintaining cleanliness and sanitation in all areas, including dining rooms, kitchens, dish areas, and bathrooms. Tasks include but not limited to sweeping, mopping, cleaning surfaces, walls, and windows. Report emergencies and equipment issues.
Adhere to University policies regarding time and attendance, training, and compliance. Complete and maintain required food safety training, including Texas Food Handler Safety. Adhere to UHD cash handling guidelines. Complete paperwork related to cashier operation, including transfer of funds reports, closing reports, cash reconciliation sheets, and deposit envelopes. Other duties as assigned.
Two years of experience working and preparing food in a restaurant, commercial, or institutional facility.
Experience training or leading staff in a restaurant, commercial, or institutional food facility.
Experience with operating standard kitchen equipment.
Ability to complete and maintain Food Safety Training required by University Housing and Dining.
Relevant education and experience may be substituted as appropriate.
Three or more years of experience working and preparing food in a restaurant, commercial, or institutional facility using commercial kitchen equipment.
Two years or more of experience as a cashier in a food service operation utilizing point-of-sale (POS) systems
One or more years of experience training or leading staff in a restaurant, commercial, or institutional food facility.
Customer service experience in a high-volume food service operation.
Experience following recipes.
Basic computer skills.
Ability to multi-task and work with little supervision.
$41,600+ depending on qualifications
See general notes section for shift differential information
Uniforms and/or personal protection equipment (furnished).
May work in extreme temperatures.
May work around biohazards.
May work around chemicals.
Use of manual dexterity.
Climbing of stairs.
Climbing of ladders.
Pushing, pulling, and moving up to 50 pounds.
Lifting and moving up to 62 pounds.
The successful candidate will be required to successfully complete testing for strength and agility prior to employment.
Workdays, area, and work hours may vary based on the needs of the unit and University Housing and Dining (UHD).
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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A criminal history background check will be required for finalist(s) under consideration for this position.
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The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
What matters to our patients, matters to us.
UT Health Austin is the clinical practice of the Dell Medical School at The University of Texas at Austin. We collaborate with our colleagues at the Dell Medical School and The University of Texas at Austin to utilize the latest research, diagnostic, and treatment techniques, allowing us to provide you with an unparalleled quality of care. Your reasons for wanting to get and stay healthy are just as important to us as they are to you. We put you, your family, your goals, and your needs at the forefront of your care, bringing an elevated level of excellence to value-based health care in Texas. Our experienced healthcare professionals deliver personalized, whole-person care of uncompromising quality and treat each patient as an individual with unique circumstances, priorities, and beliefs. Where possible, we have redesigned the care model to enable patients to see multiple specialists during the same visit depending on their specific health needs. This multidisciplinary, coordinated care model makes it easier for you to get the care you need without having to make multiple trips to various locations. Our mission is to serve the community of Central Texas and beyond by not only providing care, but also supporting our physician leaders in modeling new ways of delivering care that build a better, more equitable health system. We strive to create a diverse and inclusive climate and culture that deepens our intellectual environment, impacts the academic experience, improves patient care and health outcomes, and advances equity. Working with you, your care team creates an individualized care plan to help you reach the goals that matter most to you — in the care room and beyond. For more information, call us at 1-833-UT-CARES or request an appointment at uthealthaustin.org
Offices: 1601 Trinity Street, Levels 7-9, Austin, Texas 78712, US
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