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The Field Compliance Officer provides oversight and quality assurance for security services across TVA non-nuclear facilities. This includes conducting site visits, verifying adherence to policies and contractual requirements, and coordinating corrective actions between site supervisors and account managers.
Requirements
Candidates need at least three years of experience in law enforcement, armed security, military security, or critical infrastructure security. An Associate Degree in Criminal Justice, Security Management, or a related field is preferred.
Full job description
The Field Compliance Officer is responsible for providing consistent oversight and quality assurance across Tennessee Valley Authority (TVA) non-nuclear facilities located throughout Tennessee, Mississippi, and Kentucky. This position serves as the primary field compliance representative for the contract, ensuring adherence to TVA policies, procedures, General Orders, Post Orders, training standards, and all contractual requirements.
The Field Compliance Officer functions as a liaison between Account Managers and Site Supervisors, conducting routine site visits, compliance assessments, and operational reviews to ensure uniform implementation of security practices and performance standards across all assigned locations.
This position is dedicated exclusively to the TVA Security Guard Services Contract and may not perform duties for any other company contracts.
Positions are contingent upon contract award***
Position is located in Knoxville, TN
Responsibilities
Essential Duties and Responsibilities.
Compliance Monitoring and Quality Assurance
Conduct regular site visits and inspections at TVA facilities to verify compliance with contract requirements, TVA policies, General Orders, and Post Orders.
Evaluate security operations, staffing practices, training compliance, documentation, and operational effectiveness.
Monitor site performance and identify operational deficiencies, risks, and areas for improvement.
Ensure corrective actions are implemented and completed in a timely manner.
Coordinate with Account Managers and Site Supervisors to resolve compliance concerns and operational issues.
Maintain consistency in policy application and operational execution across all assigned locations.
Field Oversight.
Provide routine on-site oversight of security personnel and supervisory staff.
Observe daily operations and assess compliance with security procedures and post requirements.
Verify proper implementation of access control, patrol operations, incident response protocols, and reporting procedures.
Support supervisory personnel with guidance, coaching, and operational best practices.
Assist with operational readiness reviews and site assessments.
Training and Qualification Verification.
Verify security personnel maintain required certifications, qualifications, and training records.
Ensure training programs are consistently administered across all TVA locations.
Review training documentation and identify gaps requiring remediation.
Monitor compliance with onboarding, refresher training, and qualification requirements.
Ensure personnel meet all contract, regulatory, and TVA-specific standards.
Documentation and Reporting
Maintain detailed records.
Site inspections.
Compliance audits.
Operational assessments.
Corrective action plans.
Follow-up reviews.
Training verification activities.
Performance evaluations related to compliance.
Prepare written reports summarizing findings, recommendations, and corrective actions.
Track trends and recurring issues across multiple locations.
Maintain documentation in accordance with Contractor Quality Assurance requirements.
Contract Compliance Support.
Ensure consistent application of TVA security policies and procedures.
Support implementation of contract requirements throughout all assigned facilities.
Work collaboratively with TVA representatives, Account Managers, and Site Supervisors to achieve compliance objectives.
Assist in preparing for audits, inspections, and performance reviews.
Serve as a resource regarding compliance requirements and operational standards.
Scope of Security Operations Oversight.
The Field Compliance Officer provides oversight and evaluation of security services that include:
Security guard staffing and workforce management.
Facility access control operations
Visitor management and credential verification
Foot and vehicle patrol activities
Perimeter and infrastructure security
Incident response and emergency support
Security reporting and documentation
Training and qualification compliance.
Personnel performance and accountability.
Contract and regulatory compliance requirements.
Policy Administration
Ensure compliance with existing TVA policies, procedures, General Orders, and Post Orders.
Coordinate with the Contract Technical Supervisor (CTS) regarding interpretation and application of requirements.
Shall not independently modify, reinterpret, or alter TVA policies, procedures, or written guidance.
Support consistent understanding and enforcement of TVA requirements throughout all locations.
Qualifications
Minimum of three (3) years of experience in one or more of the following
Law enforcement.
Armed security operations.
Security compliance and auditing.
Military security operations.
Industrial or critical infrastructure security.
Demonstrated experience conducting.
Operational inspections.
Compliance evaluations.
Documentation reviews.
Policy and procedure assessments.
Corrective action monitoring.
Education
Associate Degree in Criminal Justice, Security Management, Emergency Management, or a related field preferred.
Equivalent combinations of education, training, and relevant experience will be considered.
Job ID
2026-24097 Work Type
On-Site Company Description
Work Where it Matters
AGS, an Akima company, is not just another federal security solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AGS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AGS delivers the people, equipment, and processes that safeguard federal buildings, military bases, and detention centers while supporting customers’ complex missions.
As an AGS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options
Akima Global Services, LLC (AGS) specializes in compliant, innovative and efficient detention management and records and document management services.
Achieving superior outcomes across complex federal missions requires deep domain expertise and an exceptional command of their systems, applications and processes. This mandate is our mission at AGS. From managing the safety and security requirements of a Service Processing Center (SPC) through automating workflow at this nation’s central records archive to serving thousands of meals a day to America’s midshipmen, AGS and its strategic partners continually exceed the most stringent performance metrics in some of today’s most complex and demanding federal environments. ISO-9001:2008 Quality Management System compliant and driven by escalating standards of quality and service, look to AGS for the transformative processes that reduce costs, mitigate risk and continually improve program performance.
Offices: 2553 Dulles View Drive, Suite 700, Herndon, Virginia 20171, US
Detention ManagementData and Records ManagementISO 9001:2008and Lean Six Sigma
How much do Management & Leadership jobs in Tennessee pay?
Based on 2390 listings with disclosed salaries, most management & leadership jobs in Tennessee pay between $60k–$174k per year. Individual offers vary with seniority, company size, and specialization.
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