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$82k–$92k/yr
Full-time
Posted 29d ago
~40 hrs/week
Responsibilities
The Practice Leader oversees the daily operations, financial performance, and team development of a high-performing dental practice. This role ensures operational efficiency, regulatory compliance, and a high-quality patient experience while partnering with the Doctor Owner and Regional leadership.
Requirements
Candidates must have over 5 years of dental or medical practice management experience, including at least 2 years in a leadership role. Proficiency in practice management software, financial forecasting, and dental insurance billing is required.
Full job description
Position Summary
The Practice Leader is an advanced leadership position responsible for overseeing the day-to-day operations of a single, high-performing dental practice at a level consistent with Regional Manager expectations. This role holds full accountability for practice results, including financial performance, operational efficiency, patient experience, compliance, and team development. The Practice Leader partners closely with the Doctor Owner and Regional leadership to implement corporate initiatives, analyze performance data, resolve operational challenges, and develop staff to achieve practice and company goals. This position is a growth step for top-performing Office Managers who have demonstrated readiness for expanded responsibility and leadership autonomy.
Key Responsibilities
Team Management & Leadership
Serve as the senior on-site leader, setting performance expectations and driving accountability for all practice staff.
Act as a culture champion, fostering a professional, collaborative, and high-performance work environment aligned with company values.
Lead both administrative and clinical teams in partnership with the Doctor Owner, ensuring seamless coordination across roles.
Mentor and develop staff, preparing future leaders within the practice.
Manage employee relations, including coaching, performance improvement plans, and disciplinary actions in partnership with HR and Regional leadership.
Ensure all employee communications are documented in the Employee Meeting Log.
Maintain a consistent communication cadence with the Doctor Owner and Regional leadership.
Oversee and lead weekly team meetings with both clinical and administrative staff.
Ensure staff licensing and certifications remain current.
Serve as the point of contact for facility issues, remodels, and emergency protocols.
Operational Leadership
Lead onboarding and offboarding processes for all practice staff.
Approve timecards and time-off requests in alignment with company timekeeping processes.
Identify operational inefficiencies and implement sustainable improvements.
Oversee inventory management, equipment maintenance, and service requests within budget guidelines.
Collaborate with corporate partners to roll out operational initiatives.
Scheduling & Production Alignment
Implement and maintain scheduling structures that meet production and EBITDA goals.
Monitor appointment schedules daily, proactively making adjustments to maximize productivity.
Align staff scheduling with patient demand, ensuring adequate coverage across all functions.
Oversee provider schedules, including time-off approvals and monthly production planning.
Escalate scheduling or production concerns to the Doctor Owner and Regional leadership as needed.
Front Office Oversight & Patient Records
Oversee all front desk functions, including patient intake, insurance verification, billing, and collections.
Ensure accurate and timely entry of patient and insurance data in practice management systems.
Monitor patient satisfaction metrics and address escalated concerns.
Issue dismissal notices and document incident reports when necessary.
Administrative & Financial Compliance
Maintain full accountability for practice P&L results.
Monitor KPIs, identify trends, and take proactive measures to address variances.
Ensure end-of-day closeout compliance and timely submission of all required reports.
Order supplies within budget through approved procurement channels and resolve quality or delivery issues.
Partner with the Regional leadership on strategies to optimize collections and reduce accounts receivable aging.
Regulatory & Compliance Oversight
Ensure compliance with OSHA, HIPAA, ADA, ACA, and other applicable regulations.
Maintain inspection readiness at all times.
Assign and track completion of annual compliance training modules.
Partner with HR to process leave requests and ADA accommodations.
Marketing & Growth Initiatives
Collaborate with the marketing team to develop and execute campaigns to increase patient acquisition, retention, and referrals.
Monitor online reviews and support reputation management efforts.
Identify and implement community outreach opportunities to drive practice visibility and growth.
Hiring, Onboarding & Termination
Lead all practice-level recruitment, onboarding, and termination processes in partnership with Regional leadership and HR.
Oversee credentialing processes for providers.
Ensure timely completion of background checks, drug screenings, and I-9 verifications.
Payroll & Benefits Administration
Manage payroll approvals, compensation changes, and benefit enrollments.
Review and reconcile benefit invoices; escalate discrepancies.
Ensure all payroll-related submissions are accurate and timely.
Technology & Vendor Relationships
Oversee IT and software needs for the practice.
Manage third-party vendor relationships and ensure service quality.
Maintain and track subscriptions and technology performance.
Revenue Cycle Management
Oversee all RCM processes, including claims management, denials, appeals, and payment posting.
Monitor production and collections in partnership with Regional leadership and RCM.
Lead revenue meetings to review performance, resolve barriers, and align on improvement strategies.
Qualifications
5+ years of experience in dental or medical practice management, including 2+ years in a leadership role comparable to Office Manager.
Proven track record of meeting or exceeding financial and operational goals.
Strong leadership and interpersonal skills with the ability to coach, mentor, and hold teams accountable.
Advanced financial acumen, including budgeting, forecasting, and KPI analysis.
Proficiency with practice management software, EMR/EHR systems, and Microsoft Office Suite.
Strong working knowledge of dental insurance and billing processes.
Work Environment, Expectations & Travel
Practice Leaders are expected to be dressed in business casual attire (e.g., slacks/khakis, dress shirts/blouses, skirts/dresses, closed-toe shoes), or in accordance with the published dress code of the practice location.
Full-time, on-site at the assigned practice location.
Must be able to work at a desk, on a computer, for extended periods.
Occasional travel for training or regional meetings (up to 10%)
Related keywords
Dental Practice ManagementP&LEBITDAKPIsOSHAHIPAAADAACAEMREHRRevenue Cycle ManagementPatient AcquisitionInsurance VerificationCredentialingMicrosoft Office SuiteHealthcare Administration
Maximize the value of your practice and keep full control of your legacy.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2021
Headquarters
Dallas, Texas
LinkedIn followers
1,357
Total funding
$16M
Independence is a different kind of Dental Service Organization. We partner with successful dental practitioners across the country providing them liquidity and back office support while allowing them to run their practice the way they see fit. There's strength in our network, with like minded, growth oriented entrepreneurs who have a thirst for sharing and learning new best practices. We provide support through our industry expertise and trusted third parties without the burden of monthly management fees. Join us and maximize the value of your legacy while maintaining full control of your business.
Offices: 539 W Commerce St, #5901, Dallas, Texas 75208, US
How much do Management & Leadership jobs in Maryland pay?
Based on 4972 listings with disclosed salaries, most management & leadership jobs in Maryland pay between $70k–$180k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Maryland right now?
There are currently 8,255 open management & leadership positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Maryland?
Companies currently hiring include Domino's, Marriott International Hotels, Inc., Northrop Grumman, Northrop Grumman Mission Systems, Inc., CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Maryland?
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