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Full-time
high school
Posted 28d ago
~40 hrs/week
Responsibilities
The Shift Leader assists in the daily oversight and execution of objectives related to sales, customer service, and food quality. They provide leadership support, maintain high standards of service, and ensure effective communication among team members.
Requirements
Candidates must possess excellent communication skills and the ability to multi-task in a fast-paced environment. They should also be able to lead a team and handle cash transactions accurately.
Full job description
Company Description
Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Job Description
Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.
Essential Job Functions:
1. Provides leadership support to the Manager on Duty (MOD).
2. Maintains high standards of customer service during high-volume, fast-paced operations.
3. Communicates clearly and positively with management and team members.
4. Greets customers in person or via phone and takes order professionally and promptly.
5. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
6. Helps support shift management.
7. Communicates daily job assignments on each shift.
8. Oversees pre-close functions while ensuring service and food quality standards are maintained.
9. Front of the House (FOH): Oversees cash management duties. Counts down registers, tracks cash and coupons for accountability. Processes daily report(s).
10. Back of the House (BOH): Adheres to all waste tracking procedures and adheres to all food and labor cost best practices.
11. Avails chances to “up-sell” additional products
12. Masters Point of Sale (POS) computer systems for automated order taking.
13. Handles currency and credit transactions quickly and accurately.
14. Follows procedures for safe food preparation, assembly and presentation.
15. Assists management with inventory control and stock ordering.
16. Builds loyal customers through friendly interactions and consistent appreciation.
17. Resolves complaints promptly and professionally.
18. Cross-trains and coordinates scheduling with team members to ensure seamless service.
19. Takes initiative to find extra tasks when scheduled duties are complete.
20. Assemble and fold boxes. Affix labels and promotional materials as needed.
21. Prepares a variety of pizzas and other menu items.
22. Measures ingredients required for specific items being prepared.
23. Reads order slips or receives verbal instructions to prepare order according to specifications, often making several different orders simultaneously.
24. Cleans, stocks and restocks work stations and display cases.
25. Transfers supplies and tools between storage and work areas.
26. Packs, weighs, and labels products as required.
27. Ensures supervisor is aware of food shortages.
28. Adhere with all quality standards, principles, guidelines and policies
29. Perform other duties as assigned.
Company Wide Responsibilities:
1. Promotes company policies and advocates for Team Washington
2. Assures proper attendance and actions
3. Provides and receives positive feedback and/or constructive criticism
4. Maintains good communication with co-workers
5. Serves as a resource for co-workers
6. Cross-trains, learns how role interacts with other departments
7. Works with manager and management to solve problems, providing suggestions as needed
8. Maintains clean and organized work area, taking ownership of surroundings
9. Maintains appropriate confidentiality in information
Qualifications
All your information will be
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to pass applicable Company background checks.
Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders
Superb ability to multi-task
Ability to function in a dynamic, fasted paced environment
Ability to adjust to changing priorities
Ability to enter orders using a computer keyboard or touch screen
Ability to take orders over the counter or phone
Ability to work independently and as part of a team
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change
Ability to lead the team on duty!
kept confidential according to EEO guidelines.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job Category Org: Store Assistant Manager
Related keywords
PizzaDeliveryCustomer ServiceFood QualitySanitationTeamworkSalesCash ManagementInventory ControlFood PreparationPoint of SaleFast-pacedCommunicationLeadershipMulti-taskingComplaint Resolution
Feeding the Power of Possible, One Pizza at a Time.
Industry
Restaurants
Company size
10,001+ employees
Founded
1960
Headquarters
Ann Arbor, MI
LinkedIn followers
547,901
Total funding
$1.3B
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.
Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.
Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.
Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.
Browse U.S. career opportunities at jobs.dominos.com.
Offices: 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48106, US
How much do Management & Leadership jobs in Maryland pay?
Based on 4972 listings with disclosed salaries, most management & leadership jobs in Maryland pay between $70k–$180k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Maryland right now?
There are currently 8,255 open management & leadership positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Maryland?
Companies currently hiring include Domino's, Marriott International Hotels, Inc., Northrop Grumman, Northrop Grumman Mission Systems, Inc., CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Maryland?
Yes — 1986 of the 8255 open management & leadership positions offer remote or hybrid work (508 remote, 1478 hybrid).
How do I apply for Management & Leadership jobs in Maryland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.