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Full-time
bachelor degree, postgraduate degree
Posted 30d ago
~40 hrs/week
Responsibilities
Manage all aspects of organizational business development, including establishing relationships with referral sources and negotiating service contracts. Oversee the business development team and collaborate with the Director of Patient Services to meet patient volume projections.
Requirements
Requires a Bachelor's degree in Marketing, Business Administration, or a healthcare field with 1-3 years of healthcare business development management experience. Must possess strong leadership, negotiation, and communication skills and be able to pass a DHS background study.
Full job description
Job DetailsJob Location: Newburgh, IN 47630Position Type: Full TimeWork Where You Matter! At St. Croix Hospice we guide patients and families through the end-of-life journey. Through compassionate care, we focus on our patient’s quality of life, empowering them to make the most of their time with dignity, comfort and respect. If you are ready to be part of an extraordinary team of caregivers, then come work where you matter.
Regional Director of Business Development
Position Overview
In this role you are responsible for managing all aspects of organizational business development programs including, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, managing subordinates business development activities, participation and planning of business development events, functions, training, and negotiating service contracts with skilled nursing facilities, hospitals, managed care organizations, government agencies, and other payers.
Essential Functions and Skills
Responsibilities
Coordinate daily business development operations including providing direct oversight of the establishment and implementation of business development initiatives. Manages CRM and CRM activity for business development team. Assists the Director of Patient Services in establishing organizational patient volume projections in the annual budget and in establishing allocations for the marketing department per site location. Monitors allocation of resources according to budgetary limitations. Works with the Director of Patient Services to continuously conduct market assessments and develops a comprehensive marketing plan designed to meet budgetary patient volume projections. Employs marketing and promotional initiatives to achieve budgetary patient volume projections. Establishes and maintains positive working relationships with current and potential referral and payer sources. Assist in recruitment, selection, orientation, and supporting the business development team. Builds and monitors community, customer, payer and patient perceptions of the organization. Provides leadership and support to Director of Patient Services in strategic planning including identifying opportunities for additional or improved services to address customer needs and concerns. Maintains comprehensive working knowledge of markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning. Maintains comprehensive working knowledge in the field of hospice business development and shares information with appropriate organization personnel. Develops community resources and assists customers in accessing community resources should services not be provided by organization. Monitors and reports cost effectiveness of business development efforts. Achieves annual business development objectives by contributing relevant information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining regional sales system improvements; implementing change. Meets business development objectives by forecasting requirements and preparing an annual budget with Chief Officers and Executive Directors. Establishes business development objectives by creating a business development plan and quota and works directly with Director of Patient Services and subordinates to develop marketing strategy and projections. Maintains and expands customer base by counseling community coordinators in building and maintaining rapport with key consumers and identifying new consumer opportunities. Recommends service lines by identifying new service opportunities, and service changes; surveying consumer needs and trends. Performs other duties as assigned.
QualificationsRequirements/Qualifications
Bachelor's degree in Marketing, Business Administration, or healthcare related field. At least one (1) to three (3) years experience in health care business development management, preferably in hospice care operations. Demonstrated ability to supervise and direct professional and administrative personnel. Ability to aggressively grow business and deal tactfully with customers and the community. Knowledge of corporate business management. Demonstrates good communications skills, negotiation skills, and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Ability to pass DHS background study.
St. Croix Hospice provides hospice services to patients, their families and caregivers across 80-plus branches and 10 states — Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, South Dakota and Wisconsin.
Hospice care provides comfort and quality of life for patients with a terminal diagnosis when a cure is no longer an option. The expert St. Croix Hospice team provides specialized care which supports the physical, social, emotional and spiritual needs of hospice patients, carrying out end-of-life wishes with dignity and respect.
St. Croix Hospice expertly manages and bring comfort care to end-stage diseases, wherever a patient considers home. The hospice team includes physician services, skilled nursing, hospice aides, social work, spiritual care, bereavement, music therapy, massage therapy, pet therapy and volunteers.
Hospice care is covered by Medicare, Medicaid and most private insurance. No St. Croix Hospice patient is denied care based on their inability to pay.
We're proud to be a recipient of the 2026 Greatest Workplaces in Health Care award from Newsweek and Plant-A Insights.
Offices: 1175 Centre Pointe Circle, Mendota Heights, Minnesota 55120, US · 1158 Westowne Dr, Neenah, Wisconsin 54956, US · 7200 Hudson Blvd Suite 230, Oakdale, MN 55128, US · 3800 Hwy 52, Suite 200, Rochester, MN 55901, US · 6041 Main St., Suite F, North Branch, MN 55056, US
Hospice and Hospice EducationHospitalityHealth CareMedicalNursing and Residential Care
How much do Management & Leadership jobs in Indiana pay?
Based on 2345 listings with disclosed salaries, most management & leadership jobs in Indiana pay between $60k–$168k per year. Individual offers vary with seniority, company size, and specialization.
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