Washington, District of Columbia, United States · Remote OK
$33/hr–$45/hr
More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place …
Skills: Conversational AI, Data Analytics, Customer Experience Management, Lean Six Sigma, Power BI
District of Columbia, United States · On-site
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Skills: Office Management, Facilities Management, Vendor Management, Event Planning, Organizational Skills
Washington, District of Columbia, United States · Hybrid
$115k–$165k/yr
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share …
Skills: Property & Casualty Insurance, Subcontractor Default Insurance, Surety Bonding, Captive Insurance Management, Risk Mitigation Strategy
Washington, District of Columbia, United States · On-site
$110k–$116k/yr
OVERVIEW OF THE COMPANY Fox TV Stations FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 largest designated market areas…
Skills: Editorial Strategy, Multiplatform Producing, Breaking News Coverage, Mentoring, SEO
Washington, District of Columbia, United States · On-site
$110k–$116k/yr
OVERVIEW OF THE COMPANY Fox TV Stations FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 largest designated market areas…
Skills: Editorial Judgment, Multiplatform Producing, Breaking News Coverage, Mentoring, SEO
San Diego, California, United States · Hybrid
$146k–$233k/yr
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in m…
Skills: Project Management, RFP Response Development, Pitch Deck Creation, Strategic Thinking, Writing
Los Angeles, California, United States · On-site
$202k–$274k/yr
Meta’s Product Counsel organization provides strategic legal advice and risk mitigation to product, engineering, and business teams across Meta’s family of products and services. The organization partners cross-functiona…
Skills: Product Counseling, Regulatory Compliance, Data Protection, Privacy Law, Competition Law
Washington, District of Columbia, United States · On-site
$83k–$125k/yr
Requisition Number: 29230 Required Travel: 11 - 25% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $82,757.00 - $125,000.00 Security Clearance: Top Secret Level of Experience: Mid HI This opportunit…
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Washington, District of Columbia, United States · Remote OK
$240k–$280k/yr
Second Front Systems (2F) is seeking a senior, mission-driven VP of Customer Support & Implementations to own and scale the post-sale customer experience for one of the most technically demanding platforms in the nationa…
Skills: People Leadership, Customer Support Strategy, Technical Implementations, Kubernetes, DevSecOps
Washington, District of Columbia, United States · On-site
Overview The Shift Manger plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and coordinates a …
Skills: Team Leadership, Customer Experience, Operational Training, Inventory Management, Staffing
Washington, District of Columbia, United States · On-site
$196k–$224k/yr
STV currently has opening for a Pharma Senior Project Manager in the Construction Management group in Virginia. We are seeking a Pharma Senior Project Manager with a strong history of leading projects focused on CQV, Aut…
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Washington, District of Columbia, United States · On-site
$130k–$175k/yr
Geo Marketing Senior Manager Cooley is seeking a Geo Marketing Senior Manager to join the Marketing and Client Development team. Position summary: This role is part of the Strategy, Transformation & Growth Team, which ac…
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Washington, District of Columbia, United States · On-site
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Public Citizen seeks a strategic, energetic, and experienced leader to serve as Rule of Law Partnerships and Organizing Lead for our Democracy Campaign. The Rule of Law Partnerships and Organizing Lead will work with the…
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Washington, District of Columbia, United States · On-site
$79k–$165k/yr
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Skills: Acquisition Strategy, Budget Preparation, PPBE Documentation, FAR-based Acquisition, Program Management
Palo Alto, California, United States · On-site
Job Title:Director, Sourcing and Operational Risk Management Location:Charlotte, NC, Dallas, TX, Knoxville, TN, Palo Alto, CA, Washington, D.C. Job Summary and Description: The Director of Sourcing & Operational Risk Man…
Skills: Strategic Sourcing, Procurement Management, Operational Risk Management, Vendor Management, Contract Negotiation
Washington, District of Columbia, United States · On-site
$94k–$198k/yr
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Skills: Acquisition Strategy, Budget Preparation, PPBE Documentation, FAR-based Acquisition, Program Management
Washington, District of Columbia, United States · On-site
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Campus Staff Minister - ID/MT/OR/WA (Graduate & Faculty Ministry) Work Location: Montana Job Type: Full time God has called InterVarsity to plant and to build witnessing communities of students and faculty who follow Jes…
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Washington, District of Columbia, United States · On-site
$140k–$180k/yr
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Skills: Financial Management, DOD Acquisition, ERP, PBIS, Microsoft Excel
Washington, District of Columbia, United States · Hybrid
$174k–$197k/yr
About the Organization The National Resident Matching Program® (NRMP®) is a private, not-for-profit organization established in 1952 to provide a uniform date of appointment to positions in graduate medical education (GM…
Skills: Financial Reporting, Internal Controls, GAAP, Nonprofit Accounting, Audit Management
Washington, District of Columbia, United States · Remote OK
$215k–$245k/yr
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Skills: Federal Acquisition Regulation (FAR), Contract Lifecycle Management, Risk Management, Strategic Planning, Executive Leadership
Washington, District of Columbia, United States • Remote OK
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The analyst optimizes AI-powered interactions and transforms engagement data into actionable insights to improve customer and agent experiences. They are responsible for tuning AI models, monitoring performance, and ensuring compliance with brand and safety guidelines.
Requires a Bachelor's degree in a related field or equivalent experience, along with 2+ years in contact center operations or AI/automation environments. Proficiency in data visualization tools and knowledge of customer experience metrics are highly desired.
More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
The Client Engagement AI Solutions Analyst improves customer and agent experiences by transforming engagement data into actionable insights and continuously optimizing AI-powered interactions. This role is responsible for measuring what matters—experience, effort, and outcomes. They tune AI models and conversation flows while ensuring compliance, safety, and brand voice consistency across all conversational channels.
\nIn this role you'llYou have a Bachelor's degree in Business Administration, Data Analytics, Information Systems, Customer Experience Management, or a related field (Required).
You have 2 or more years of experience in contact center operations, customer experience, business analytics, and AI/automation environments (Required).
You understand that an equivalent combination of education and experience can be considered in lieu of a degree.
Do the right thing
Accountability
Teamwork
Quality
Targeted starting salary range (based on experience): $ 33.00- $45.00
Annual incentive potential
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement
Review Banner's employee benefits at: Employee Benefits | Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Let's Create Tomorrow, Together.
Banner Bank is proud to serve the West with comprehensive financial services. More than 130 years ago we started with core values that never go out of style: listen, learn and help people and businesses reach their goals. Today across Oregon, Washington, California and Idaho—we deliver a high level of individual service as a community bank, while also offering competitive products some might expect to find only at a nationwide financial institution. Member FDIC. Visit us for more information on the best banking solutions for your business.
Offices: 10 South First Avenue, Walla Walla, Washington 99362, US · Many in WA, OR, ID, Many in, OR, WA, ID 99362, US
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