AI Cross-Functional Operations & Analytics Specialist
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AI Cross-Functional Operations & Analytics Specialist
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Full-time
bachelor degree, postgraduate degree
Posted 29d ago
~40 hrs/week
Responsibilities
Identify and implement AI-driven efficiencies and automation across Operations, HR, Finance, Marketing, and Damage Claims. Partner with department leaders to prototype and deploy tools that improve decision-making and reduce operational errors.
Requirements
Requires a Bachelor's degree in a technical or analytical field and professional experience applying AI/ML or data analytics to real business problems. Must be proficient in Python, SQL, and AI tools with the ability to translate technical concepts for non-technical stakeholders.
Full job description
Description
Since launching in September 2021, LUV Car Wash has been on a mission — and we're just getting started. In under five years, we've grown close to 90 locations across six states (CA, NV, FL, GA, PA, and NJ), and we're not slowing down.
Our mission is to become a top car wash company by growing our people, creating and maintaining strong operations, and living a culture of continuous improvement. We live that out through our values: we get stuff done, we work as a team, we do the right thing, we have fun — and most importantly, we LUV what we do.
About the Role
LUV Car Wash is looking for a curious, technically capable AI Specialist to help identify and implement AI-driven efficiencies across our business. This role isn't about supporting one team — it's about finding where artificial intelligence and automation can meaningfully improve how we operate across Operations, HR, Finance, Marketing, and Damage Claims. You'll work directly with department leaders to understand pain points, then research, prototype, and help deploy AI tools and workflows that save time, reduce errors, and improve decision-making.
This is a hands-on, high-visibility opportunity for someone who wants real-world experience applying AI to operational business problems — not just theory.
Key Responsibilities
Partner with department head leaders to analyze business processes and evaluate AI-powered tools that can identify trends and opportunities for operational improvement. Including, but not limited to:
Operations
Identify repetitive or manual processes (scheduling, reporting, inventory, quality checks) that could be automated or AI-assisted.
Help build dashboards or tools that surface real-time operational insights for GMs, DMs, and District Operations (DO) leadership.
HR
Support AI-assisted approaches to recruiting, candidate screening, and talent assessment analysis.
Support sourcing, recruiting analytics, and talent acquisition process improvements using AI-enabled tools.
Finance
Explore AI applications for expense tracking, forecasting, or anomaly detection in financial data.
Analyze business data and evaluate AI-powered tools that can identify trends, anomalies, and opportunities for operational improvement.
Support AI-driven customer insights, content generation, or campaign performance analysis.
Help test tools that improve membership growth or customer retention strategies.
Damage Claims
Help design or evaluate AI tools that speed up claims intake, documentation review, and identify claim trends, recurring root causes, and opportunities for process improvement.
Support efforts to reduce claim resolution time and improve accuracy.
Requirements
Education
Bachelor's degree in Computer Science, Data Science, AI/ML, Business Analytics, Information Systems, or a related field required; advanced degree a plus
Experience
Professional experience applying AI/ML or data analytics tools to real business problems
Demonstrated experience working cross-functionally with multiple departments (e.g., Operations, HR, Finance, Marketing)
Experience building or deploying AI-powered tools, dashboards, or automation workflows in a live business environment
Multi-location or multi-site business experience is a plus (retail, franchise, or service-industry background especially relevant)
Technical Requirements
Proficiency with AI/ML concepts and hands-on tools (e.g., Python, prompt engineering, LLM APIs, no-code/low-code AI platforms)
Working knowledge of data analysis and visualization tools (Excel, SQL, Power BI, or similar)
Familiarity with automation platforms (e.g., Zapier, Make, or similar) is a plus
Ability to evaluate, vet, and recommend third-party AI tools and vendors
Core Requirements
Strong analytical and problem-solving skills; comfortable working with ambiguous, undefined problems
Excellent communication skills — able to translate technical concepts for non-technical stakeholders across departments
Proven ability to manage multiple projects and stakeholders simultaneously
Self-starter who can independently drive projects from idea to implementation
Strong business acumen — able to connect AI capabilities to real operational and financial outcomes
Discretion and sound judgment when handling sensitive data across HR, Finance, and Damage Claims functions
LUV Car Wash is a national express car wash platform with 85 locations (and counting).
Our focus is on creating the best customer experience, powered by smart technology, top-tier employee training, and clean, well-maintained facilities.
We’re committed to delivering convenience, consistency, and a little extra LUV at every wash. 💙🚘
How much do Management & Leadership jobs in Arizona pay?
Based on 2932 listings with disclosed salaries, most management & leadership jobs in Arizona pay between $66k–$170k per year. Individual offers vary with seniority, company size, and specialization.
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