Phoenix, Arizona, United States · On-site
Description Job Brief: The Program Manager plays a key role in advancing Downtown Phoenix Inc.’s mission by leading placemaking initiatives, managing community-facing programs, and supporting stakeholder engagement effor…
Skills: Placemaking, Community Engagement, Program Management, Stakeholder Engagement, Event Planning
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Lead placemaking initiatives and manage community-facing programs to enhance the public realm in Downtown Phoenix. Coordinate volunteer programs, stakeholder communications, and the logistics for various community events and activations.
Requires 3-5 years of experience in community engagement, marketing, or event organization, with a preference for a bachelor's degree in urban planning or a related field. Candidates must be able to lift 50 lbs, work outdoors, and handle non-traditional hours for events.
Description
The Program Manager plays a key role in advancing Downtown Phoenix Inc.’s mission by leading placemaking initiatives, managing community-facing programs, and supporting stakeholder engagement efforts across Greater Downtown. This role blends program ownership, cross-department collaboration, and on-the-ground execution, with a strong emphasis on public realm improvements, volunteer engagement, and community connection.
Identify, plan, and implement mission-based placemaking initiatives, including public art, wayfinding, pedestrian enhancements, walkability improvements, pop-up activations, and other public space projects.
Support placemaking-led activations that enhance the experience of residents, workers, and visitors in Downtown Phoenix.
Manage the Downtown Street Pole Banner Program, including scheduling, client communication, production coordination, and execution.
Collaborate cross-departmentally with Streets, Administration, and Marketing + Events to ensure timely installation and continued program growth.
Manage the Flock Volunteer Program by building relationships with nonprofit partners, coordinating volunteer opportunities, preparing communications, and providing on-site support.
Grow and maintain meaningful volunteer engagement aligned with DPI’s mission and stakeholder priorities.
Maintain accurate stakeholder contact records and engage in regular email and in-person communication with stakeholders, including residential properties, to raise awareness of DPI programs, services, initiatives, and events.
Attend community meetings as needed and route stakeholder feedback to appropriate DPI teams.
Support DPI-produced, co-produced, sponsored, and community events by assisting with logistics such as ideation support, community outreach, vendor coordination, permitting support, materials preparation, and day-of execution.
Serve as a point of support for placemaking-oriented events and activations, with particular focus on engagement with residential and office towers.
Work collaboratively with other DPI departments, including Ambassadors, Clean + Green, Marketing, PCA, and Administration.
Utilize project management tools (e.g., Asana) to track initiatives, timelines, and deliverables.
Requirements
Downtown Phoenix Inc. promotes the continued revitalization of Downtown through economic development, events, marketing, hospitality, clean and green services, and community engagement. A collaboration between businesses, City of Phoenix leadership and community groups, DPI coordinates activities between the Downtown Phoenix Partnership, Phoenix Community Alliance and Downtown Phoenix Community Development Corporation. DPI and its affiliate organizations are committed to making Phoenix a vibrant urban destination and one of the nation’s great cities.
Offices: 1 East Washington Street, Suite 230, Phoenix, AZ 85004, US
View all jobs at Downtown Phoenix Inc.Downtown Phoenix Inc. promotes the continued revitalization of Downtown through economic development, events, marketing, hospitality, clean and green services, and community engagement. A collaboration between businesses, City of Phoenix leadership and community groups, DPI coordinates activities between the Downtown Phoenix Partnership, Phoenix Community Alliance and Downtown Phoenix Community Development Corporation. DPI and its affiliate organizations are committed to making Phoenix a vibrant urban destination and one of the nation’s great cities.
Offices: 1 East Washington Street, Suite 230, Phoenix, AZ 85004, US
View all jobs at Downtown Phoenix Inc.