Edmonton, Alberta, Canada · On-site
$25/hr–$39/hr
Identifying Information Job Title: Contact Centre Coordinator Program Area: Contact Centre Job Level: Contact Centre Coordinator/Trainer Reports to: Team Lead, Contact Centre Operations Organization Summary CMHA-Edmonton…
Skills: Crisis Intervention, Volunteer Supervision, Contact Centre Coordination, Client-Centred Service, Interpersonal Communication
Edmonton, Alberta, Canada · Hybrid
$75k–$104k/yr
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in…
Skills: Research Operations, Budget Management, People Leadership, Community Engagement, Grant Application Support
Edmonton, Alberta, Canada · On-site
We are Hiring Registered Health Care Aides! Weekends ONLY Shifts are 700 - 1400 and 1500 - 2200 Flexible working hours and Competitive Wages. Position Requires Registration with the CLHA Clear Vulnerable Sector (Within l…
Skills: Patient Care, Compassion, Communication Skills, Documentation, Client-Centered Care
Calgary, Alberta, Canada · Hybrid
Care Access Representative CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800…
Skills: Scheduling, Customer Service, Coordination, Microsoft Office Suite, AlayaCare
Edmonton, Alberta, Canada · On-site
Join Our Mobile X-Ray Team – Radiology with Heart and Flexibility Have a heartfelt day performing portable imaging with accurate results at a patients bedside Are you a graduate of an accredited School of Radiologi…
Skills: Portable Imaging, Patient Care, Diagnostic Imaging, Time Management, Route Management
Edmonton, Alberta, Canada · On-site
Permanent Full-Time Monday to Friday, 8:00am - 4:15pm For over 50 years, St. Michael’s Health Group (SMHG) has been committed to delivering exceptional, compassionate care while enriching the lives of the communiti…
Skills: Accounts Payable, Invoice Processing, Account Reconciliation, Data Entry, Financial Record Keeping
Edmonton, Alberta, Canada · On-site
$27/hr–$35/hr
Saint Thomas LPN Permanent Part Time Day 0700-1515 FTE 0.7 About the Organization: Is contributing to a mission driven organization important to you? Do you prefer to be a part of an organization that takes its mission a…
Skills: Nursing Process, Patient Assessment, Critical Assessment, Time Management, Multi-tasking
Calgary, Alberta, Canada · On-site
Support office Human Resources Manager – (Preferably based in Calgary) Permanent Full Time – 38.75 hours per week Hours: 8:00 am – 4:15 pm with flexibility required, according to business needs About th…
Skills: Employee Relations, Labour Relations, Performance Management, Talent Acquisition, Workplace Investigations
Edmonton, Alberta, Canada · On-site
About Optima Living Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a person…
Skills: Patient Care, Medication Administration, Activities Of Daily Living, Mobility Support, Documentation
Edmonton, Alberta, Canada · On-site
About Optima Living Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a person…
Skills: Patient Care, Medication Administration, Mobility Support, Documentation, Infection Control
Edmonton, Alberta, Canada · Hybrid
COMPETITION NUMBER: 1748 CLOSING DATE: July 8, 2026 @ 11:59 PM MDT FACULTY OF HEALTH STUDIES NorQuesters are difference makers and we’re looking for 1 Permanent Instructor to join our Faculty of Health Studies team at o…
Skills: Clinical Nursing, Nursing Education, Curriculum Development, Adult Education Principles, Conflict Resolution
Edmonton, Alberta, Canada · On-site
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every da…
Skills: Customer Service, Food Service, Tray Service, Dining Room Set-up, Cleaning
Edmonton, Alberta, Canada · On-site
$100k–$120k/yr
Application deadline: Location: Edmonton T5J, Alberta Less CMAs, Canada Contract type: Permanent Job ID: 4597 Role Description Lead growth. Build partnerships. Transform patient outcomes. At LEO Pharma, you’ll bring inno…
Skills: Pharmaceutical Sales, Relationship Building, Territory Planning, Clinical Dialogue, Customer Relationship Management
Edmonton, Alberta, Canada · On-site
$97k–$123k/yr
Job Information Job Title: Clinical Specialist Job Requisition ID: 84697 Ministry: Hospital and Surgical Health Services Location: Edmonton or Calgary Full or Part-Time: Full-time Hours of Work: 36.25 hours per week Perm…
Skills: Clinical Expertise, Policy Development, Research, Literature Reviews, Data Analysis
Edmonton, Alberta, Canada · On-site
As a valued member of an innovative Western Canadian company, our pharmacy teams are passionate about helping our customers and communities embrace healthier lifestyles by delivering quality, patient-centred care. Become…
Skills: Prescription Processing, Inventory Management, Customer Service, Kroll Software, Patient Care
Edmonton, Alberta, Canada · Remote OK
Job Title: Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, unders…
Skills: Phone Booking, Web Booking, Customer Service, Problem Solving, Data Entry
Edmonton, Alberta, Canada · Remote OK
Job Title: Call Attendant Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, unders…
Skills: Phone Booking, Customer Service, Data Entry, Problem Solving, Professional Communication
Edmonton, Alberta, Canada · On-site
$52k–$87k/yr
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Payroll Processing, ADP Time and Attendance, Recruitment Coordination, Onboarding, Attendance Management
Calgary, Alberta, Canada · On-site
As a valued member of an innovative Western Canadian company, our pharmacy teams are passionate about helping our customers and communities embrace healthier lifestyles by delivering quality, patient-centred care. Become…
Skills: Patient-Centred Care, Pharmacy Services, Customer Focus, Healthy Living Promotion
Edmonton, Alberta, Canada · On-site
$350k–$450k/yr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: The Opportunity Beverly Hospital is seeking a collaborative General Surgeon to join an est…
Skills: General Surgery, Acute Care Surgery, Minimally Invasive Procedures, Laparoscopy, Robotic Surgery
Edmonton, Alberta, Canada • On-site
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The Contact Centre Coordinator manages the delivery of contact centre programs by supporting staff and volunteers and responding to client interactions. They are responsible for scheduling, training facilitation, and coordinating with emergency services for active rescues.
Requires a Bachelor's degree in Social Sciences or equivalent experience and at least 2 years of experience in a contact centre or client-focused role. Candidates must pass a Police Information Check with a Vulnerable Sector Check.
Identifying Information
Job Title: Contact Centre Coordinator
Program Area: Contact Centre
Job Level: Contact Centre Coordinator/Trainer
Reports to: Team Lead, Contact Centre Operations
Organization Summary
CMHA-Edmonton is a non-profit organization whose mission is to ensure that all people experience good mental health and well-being. We increase awareness and understanding of mental health, mental illness, recovery, and suicide prevention through education. We support the resilience and recovery of people in distress including those affected by mental illness or suicide by providing crisis intervention; safe, long-term and affordable housing; peer support; suicide grief and family support; information and referral support; and providing opportunities to improve your wellness.
Role Summary
Reporting to the Team Lead, Contact Centre Operations, the Contact Centre Coordinator is responsible for coordinating and assisting with the activities necessary for effective delivery of CMHA Edmonton’s contact centre programs, ensuring service users receive the highest quality experience. The position duties may include supporting the performance of volunteers who respond to crisis interactions, answering interactions and providing emotional and practical support for volunteers and staff within the contact centre as required.
Key Responsibilities
Contact Centre Coordination
Training
Other
Required Qualifications/Experience
Preferred Qualifications/Experience
Core Competencies
Skills/Abilities
CMHA-Edmonton region is a non-profit volunteer agency. It functions as a community centre promoting mental health. It works in partnership with other community agencies to educate about mental health and illness, to advocate for better conditions in the community and to help people build strong supports for community life.
Offices: 10232 106 St NW, Edmonton, Alberta T5J 1H7, CA
View all jobs at CMHA Edmonton (Canadian Mental Health Association - Edmonton)There are currently 308 open healthcare positions in Edmonton, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Park Place Seniors Living, Inc., Lifemark Health Group, Mechanical Engineering, University of Alberta, Government of Alberta, Bayshore HealthCare, among others. Browse the listings above to see every active employer.
Yes — 44 of the 308 open healthcare positions offer remote or hybrid work (20 remote, 24 hybrid).
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