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Skills: Case Management, Crisis Intervention, Referral Coordination, Family Engagement, Home Visiting
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$49k–$53k/yr
Full-time
associate degree, bachelor degree
14 Paid holidays, Health insurance, Sick days
Posted 43d ago
~40 hrs/week
Responsibilities
The Service Navigator provides case management and crisis intervention to prevent child abuse and neglect for youth and their families. Responsibilities include conducting home visits, coordinating ancillary services, and facilitating psycho-educational groups.
Requirements
Candidates should have a minimum of one year of direct experience working with children and families from diverse backgrounds. An associate or bachelor's degree is preferred, and a valid NYS Driver's License is required.
Full job description
Trinity Alliance of the Capital Region is one of the area's leading social services organizations with a mis-sion to promote healthy families, improve communities and providing education and employment, as a means to change generations. Founded in 1912 as a settlement house, Trinity is dedicated to the well-being and success of the Capital Region and of all our employees. Our 10+ locations are strategically placed in neighborhoods where people live and go about their day-to-day lives. By joining Trinity, you'll be joining one of the most respected organizations in the Capital Region and making a difference in people's lives every day.
Trinity is currently hiring a full-time Service Navigator, to prevent child abuse and neglect and/or out of home placement and promote positive relationships for youth ages 0-18 and their families.
What will you be doing as a Service Navigator?
Establish and maintain professional relationships with clients, service providers, funding sources and other staff
As part of a team provide case management, crisis intervention and make and coordinate referrals to ancillary services
Ensure all family members participate in a community program by connecting them with programs and maintaining on-going communication between family and program staff for participation success
Communicate with and engage non-custodial parents offering them support services to assist them in reconnecting with the family/children
Maintain regular communication with all family service providers to ensure seamless continuity of care
Conduct weekly home visits and more as needed
Schedule and participate in treatment reviews and other service provider meetings
Facilitate psycho-educational groups as opportunity arises
As part of a team complete service plans and treatment goals with clients
As needed supervise visits with children and caregivers, and provide verbal or written reports to the Prevention Director and court system or funding source
Participate in staff development opportunities, in-service trainings and contribute to the program's continuous improvement
Ensure timely completion and submission of all required paperwork
Flexible work hours to accommodate families and to attend community events that relate to the families the team is working with
Build relationships with the schools to be able to monitor school attendance and assist in addressing any school issues.
Communicate regularly by phone and in person with the C.A.R.E. program to ensure child/children's success
Additional functions as determined by the Prevention Director
In addition to a competitive salary, you will enjoy many unique benefits, including 14 paid holidays, access to health insurance at the start of your first full month of employment. Plus, you'll immediately start accruing sick days the moment your employment begins. Trinity is devoted to our employees - and we want to see you succeed in your career.
What are your skills and experience?
AA, BA preferred and minimum of one year direct experience working with children and families
Experience working with individuals and families from different cultural and socioeconomic backgrounds
Ability to demonstrate an understanding and appreciation of clinical concepts focusing on the strengths of the families you work with
We serve out of love and respect. Our history & mission are rooted in this community. Together we are TRINITY.
Industry
Non-profit Organizations
Company size
51-200 employees
Founded
1912
Headquarters
Albany, New York
LinkedIn followers
992
Total funding
$400K
Trinity Alliance of the Capital Region is a major hub for coordinating and leveraging resources for residents in the most economically challenged neighborhoods . Our programs & services support the strategic and equitable investment
Our mission is to provide services to the community that will support and promote healthy families, adults and children. Our agency is dedicated to improving the neighborhood as a setting for family life, contributing to health and well-being, and promoting education and employment as a means of self-development.
Trinity Alliance is a Settlement House established in 1912. Our main service focus is on the inner city of Albany. Trinity Alliance is present at 13 locations throughout the City of Albany; strategically placed in neighborhoods where economically challenged people live and go about their day-to-day lives. Due to our placement, mission, and purpose, we serve as a trusted resource whereby individuals utilize us as their first stop in troubleshooting challenges. These challenges range across social need domains such as food, childcare, transportation, employment, education, health care, housing, utilities, and more.
Our service delivery system is organized into four divisions: Alternatives to Incarceration (violence prevention, substance use disorder treatment, arrest diversion, jail based cognitive behavioral program); Health & Wellness Division (food pantry, after school/summer camp, crisis center, community health worker program); Community Based Services (early intervention home visiting services, early childhood language development program, foster care prevention abuse/neglect/PINS/JD clinical and case management); Youth Development (school age after-school care and summer camps in South End and Arbor Hill, drop in center for youth). The population we serve is under/unemployed, economically challenged, residing in public and deficient housing, people of color/refugees.
Offices: 15 Trinity Pl, Albany, New York 12202, US · 47 North Lark St, Albany, New York 12210, US · 76-82 E 2nd St, Albany, New York 12210, US · 341 Clinton Ave, Albany, New York 12206, US · 3100 6th Ave, Troy, New York 12180, US
Human ServicesFood SecurityHousing SecurityHealth & WellnessCommunityAnti-violenceTrauma & Griefand Re-entryNon ProfitPersonal Development
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