New York, New York, United States · Remote Solely
About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, …
Skills: Customer Support Management, Client Experience Strategy, Scaling Support Organizations, Follow-the-sun Model, SLA Management
Town of Henrietta, New York, United States · On-site
$110k–$125k/yr
Description We are seeking a highly strategic and execution-focused Director of Global Finance & Strategic Initiatives to support Salzman Group’s continued growth, with a strong emphasis on multi-currency operations, int…
Skills: Multi-currency Management, FX Strategy, Customs Compliance, ERP Optimization, Financial Modeling
New York, New York, United States · Hybrid
$250k–$300k/yr
Position Title: Head of Internal Audit (NY) Entity: KBRA Holdings LLC Employment Type: Full-Time Location: New York, New York Summary: KBRA is seeking a Head of Internal Audit to lead and further develop the firm’s globa…
Skills: Internal Audit Leadership, Risk-Based Audit Planning, Governance, Risk Management, Internal Controls
New York, New York, United States · On-site
$181k–$285k/yr
Help shape the future of identity while protecting customers who trust us with sensitive information. In this role, you will make it simple and safe for customers to keep their identity data current and help catch and fi…
Skills: Identity Lifecycle Management, Fraud Prevention, Account Takeover Prevention, Product Management, Identity Verification
New York, New York, United States · Hybrid
$130k–$150k/yr
The Team The Commercial Strategy & Revenue Operations team exists to solve some of TheGuarantors' highest-priority commercial challenges. We identify opportunities to grow the business, develop strategies to capture them…
Skills: Management Consulting, Business Operations, Analytical Thinking, Strategic Planning, Stakeholder Management
City of Albany, New York, United States · On-site
$60k–$66k/yr
Description Community / Property Manager - Affordable Housing | Albany, NY Salary: $60,000.00 - $66,000.00 | Full-Time | Monday-Friday, 40hrs Be the Heart of a Community At Conifer Realty, being a Community Manager means…
Skills: Property Management, Affordable Housing Compliance, LIHTC Management, HUD Project-Based Files, Leasing
New York, New York, United States · Remote Solely
About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, …
Skills: Technical Support, Customer Support, Troubleshooting, Written Communication, Problem Solving
New York, New York, United States · Hybrid
$100k–$130k/yr
About the Role iCapital is looking to hire a frontend-focused Associate to join the Structured Investments & Annuities Technology team. This role will work on building the frontend of our platform in ReactJS. This work m…
Skills: ReactJS, JavaScript, React Query, Redux, Jest
Garden City, New York, United States · Hybrid
$24/hr–$27/hr
Provider Credentialing Specialist Supporting Spectrum Vision Partners' OCLI Vision & Ambulatory Surgery Centers Schedule: Standard full-time schedule, Monday through Friday. Hybrid – 3 days onsite and 2 days remote…
Skills: Provider Credentialing & Enrollment, CAQH, PECOS, NPPES, Medicare Enrollment
New York, New York, United States · Hybrid
$89k–$150k/yr
About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance …
Skills: Internal Audit, Compliance Management Systems, Risk Assessment, Regulatory Compliance, Consumer Compliance
New York, New York, United States · On-site
$85k–$110k/yr
GLOBAL BANKING & MARKETS Global Banking & Markets provides financing, advisory services, risk distribution and hedging for our institutional and corporate clients through our FICC and Equities and Investment Banking fran…
Skills: Data Analysis, Materials Preparation, Financial Metrics Reporting, Strategic Planning, Excel
Plainedge, New York, United States · On-site
Accounts Receivable Specialist Full-time - Bethpage When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profi…
Skills: Accounts Receivable, Billing, Collections, Medicaid Billing, OPWDD
Plainedge, New York, United States · On-site
Accounts Receivable Specialist Full-time - Bethpage When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profi…
Skills: Accounts Receivable, Billing, Collections, General Ledger, A/R Aging Analysis
New York, New York, United States · On-site
$123k–$201k/yr
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering …
Skills: Product Management, Pricing Strategy, Revenue Management, Data Analytics, Business Case Development
New York, New York, United States · Hybrid
$80k–$100k/yr
The world’s leading organizations and global players choose Proskauer to represent them when they need it the most. With 800+ lawyers in key financial centers around the world, we are known for our pragmatic and business…
Skills: Legal Technology, Process Improvement, Generative AI, Project Management, Change Management
New York, New York, United States · Hybrid
$89k–$150k/yr
About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance …
Skills: Internal Audit, Risk-Based Assurance, Project Management, Data Analysis, Control Theory
New York, New York, United States · Hybrid
$130k–$150k/yr
The Team The Commercial Strategy & Revenue Operations team exists to solve some of TheGuarantors' highest-priority commercial challenges. We identify opportunities to grow the business, develop strategies to capture them…
Skills: Management Consulting, Business Operations, Analytical Thinking, Structured Problem Solving, Strategic Planning
New York, New York, United States · Hybrid
$89k–$150k/yr
About the Internal Audit Group at American Express Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance …
Skills: Third-Party Risk Management, Internal Audit, Risk-Based Assurance, Governance, Due Diligence
Rockville Centre, New York, United States · On-site
$44k–$52k/yr
Member Service Representative / Personal Banker Join our team and begin writing your next success story with us. If you’re looking for a place where culture and leadership matter, look no further. Whether you work here, …
Skills: Customer Service, Cross-selling, Financial Transaction Processing, Member Relations, Communication Skills
New York, New York, United States · Hybrid
$89k–$150k/yr
Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, obje…
Skills: Internal Audit, Credit Risk Management, Fraud Risk Management, Risk-Based Auditing, Project Management
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Consolidate fragmented support efforts across multiple products into a single, holistic client experience organization with a 24/7 follow-the-sun model. Lead Platform Support, Onboarding, and Private Client Services while translating customer insights into product roadmaps.
Requires 8+ years of experience scaling support organizations in high-growth fintech or crypto environments with a track record of consolidating siloed functions. Must possess strong analytical skills, expertise in support tooling (e.g., Zendesk, Intercom), and experience managing global offshore teams.
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
Ondo is hiring a Head of Client Solutions to unify the support efforts for the products and platforms we support into a single, holistic client experience organization. Today, support for Global Markets, Ondo Perps, OUSG, USDY, and a fast-advancing product roadmap runs across separate teams, tools, and contractors. This person will consolidate those efforts into one accountable function and run it day to day: setting the standard, owning the metrics, and making the headcount and coverage trade-offs necessary to ensure every user, institution, and partner receives a world-class experience.
This is a senior leadership role with high visibility and a mandate to build. You will oversee Platform Support, Onboarding & Verification, and Private Client Services, while maintaining close oversight of and partnership with Solutions Engineering. This role will establish a follow-the-sun global model to serve customers wherever they are.
Institutional-Grade Finance, Now Onchain.
Institutional-Grade Finance. Onchain. For Everyone. Ondo Finance will never reach out unsolicited via Telegram, WhatsApp, or any [email protected] email. When in doubt, verify directly at ondo.finance.
Offices: New York, US
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