About the Role iCapital is seeking a Cyber Case Manager to join the Global Information Security team within Cyber Security Operations. As the Security Operations Center (SOC) continues to grow, dedicated ownership of the…
Skills: Cyber security operations, Incident response, Case management, SIEM, SOAR
About the Role iCapital is seeking a driven, high-energy Outbound Sales Analyst to join the Alternative Investment Distribution team. This individual will be the first point of contact for financial advisors who are not …
Program Manager and Process Analyst - Vice President
Lisbon, Portugal · Hybrid
Mid level$11B raised
About the Role We are seeking a mid‑level Scrum Master to support Agile delivery across technology teams focused on data, automation, and AI‑enabled solutions. This role partners closely with Product Owners, Engineering …
About the Role iCapital is looking to hire an Analyst to join and support the Structured Investments team. This role will assist with the management, development, and maintenance of the structured investments eco-system …
Skills: Analytical skills, Problem-solving, Attention to detail, Written communication, Verbal communication
Data, Technology and IP Attorney - Assistant Vice President / Vice President
Salt Lake City, Utah, United States · Hybrid
$150k–$190k/yr
Senior$11B raised
About the Role iCapital is looking to hire a Data, Technology and IP Attorney to join the Legal team with a focus on contracts and commercial matters. The ideal candidate can work across all functions, help manage extern…
Skills: Contract drafting, Commercial law, AI governance, Intellectual property, Technology law
Colorado Springs, Colorado, United States · Hybrid
$130k–$160k/yr
Senior+$11B raised
About the Role The Vice President of Quality Assurance is a senior executive leader reporting directly to the Chief Technology Officer, responsible for shaping and executing (Hexure, now a part of iCapital's) company-wid…
About the Role iCapital is looking to hire an Assistant Vice President to join the Investor Relations team to service the company’s rapidly growing client base. This role will work with a broad range of clients within a …
Data, Technology and IP Attorney - Assistant Vice President / Vice President
Greenwich, Connecticut, United States · Hybrid
$160k–$220k/yr
Senior$11B raised
About the Role iCapital is looking to hire a Data, Technology and IP Attorney to join the Legal team with a focus on contracts and commercial matters. The ideal candidate can work across all functions, help manage extern…
Skills: Contract drafting, Commercial law, AI governance, Intellectual property, Technology law
Data, Technology and IP Attorney - Assistant Vice President / Vice President
New York, New York, United States · Hybrid
$160k–$220k/yr
Senior$11B raised
About the Role iCapital is looking to hire a Data, Technology and IP Attorney to join the Legal team with a focus on contracts and commercial matters. The ideal candidate can work across all functions, help manage extern…
Skills: Contract drafting, Commercial law, AI governance, Intellectual property, Data privacy
Software Engineer - Associate / Assistant Vice President
Salt Lake City, Utah, United States · Hybrid
$80k–$140k/yr
Mid level$11B raised
About the Role iCapital is seeking a Backend Software Engineer at the Associate or Assistant Vice President level. You will design, build, and operate services that power the iCapital platform. You will collaborate with …
About the Role iCapital is seeking a Backend Software Engineer at Vice President level. You will design, build, and operate services that power the iCapital platform. You will collaborate with engineers, product managers…
Skills: Backend development, API design, Cloud application development, Distributed systems, Data modeling
About the Role iCapital is seeking an Associate to join the Corporate Development and Strategy team. The individual will join a highly valued team responsible for evaluating, planning, and executing organic and inorganic…
Platform Integration Specialist - Assistant Vice President
Greenwich, Connecticut, United States · Hybrid
$115k–$150k/yr
Senior$11B raised
About the Role iCapital is looking for an Assistant Vice President to join the Implementation Specialists team. This individual will lead small and medium client integrations independently and assist senior leads on comp…
About the Role iCapital is looking for a Regulatory Reporting Associate to join the Regulatory and Compliance team. This individual will work closely with the Vice President of Regulatory Reporting and the Co-Chief Compl…
Skills: Regulatory reporting, Compliance, Form ADV, Form PF, Regulatory filings
About the Role iCapital is looking for a Software Developer in Test to join the Quality Assurance team. The ideal candidate brings practical knowledge of agile development methodologies and engineering best practices. As…
iCapital is seeking a highly motivated Analyst to join the Transactional Operations team, with a primary focus on investor services. This team plays a critical role in supporting the firm’s growing investor base and ensu…
Skills: Account Maintenance, Client Support, AML Collection, Microsoft Office, Interpersonal Communication
Colorado Springs, Colorado, United States · Hybrid
$130k–$150k/yr
Senior+$11B raised
About the Role iCapital is looking to hire a Client Delivery Vice President to join the Annuities Platform team. This role is responsible for leading the successful delivery of client implementations and ongoing client d…
Relationship Manager, Business Development - RIA Enterprise Vice President
New York, New York, United States · Hybrid
$80k–$100k/yr
Senior$11B raised
The Vice President, Enterprise RIA Structured Investments will be responsible for driving platform adoption, strategic growth, and structured investment penetration across Enterprise RIA firms. This individual will serve…
Fund Finance, CIT Funds - Assistant Vice President
Salt Lake City, Utah, United States · Hybrid
$85k–$110k/yr
Senior$11B raised
About the Role iCapital is transforming the retirement investment landscape and is seeking a detail-oriented, analytical Fund Accountant to support the expansion of its Collective Investment Trust (CIT) platform, with a …
Skills: Fund Accounting, NAV Calculation, US GAAP, SEC Reporting, Alternative Investments
About the Role iCapital’s rapid expansion in the Canadian marketplace creates an opportunity for an experienced and talented tax professional to support its Canada expansion strategy in a newly created role within the Op…
Skills: Canadian Tax Compliance, Fund Tax Structuring, CRA Correspondence, Excel, Tax Slip Management
The Cyber Case Manager serves as the single point of accountability for the end-to-end lifecycle of security incidents, from intake through resolution. They are responsible for coordinating cross-functional workstreams, enforcing SLAs, and producing metrics to ensure effective incident management and documentation.
Requirements
Candidates should have 3–6 years of experience in cyber security operations or incident response, with a preference for a bachelor's degree in a related field. Proficiency in SIEM/SOAR platforms, Jira, and knowledge of frameworks like NIST and MITRE ATT&CK is required.
Full job description
About the Role
iCapital is seeking a Cyber Case Manager to join the Global Information Security team within Cyber Security Operations. As the Security Operations Center (SOC) continues to grow, dedicated ownership of the case lifecycle has become essential to ensuring incidents and investigations are consistently tracked and driven to closure. The Cyber Case Manager serves as the single point of accountability for that lifecycle – from intake through resolution – ensuring every case is owned, prioritized, progressing, and documented. This individual-contributor will report to the Security Operations leader.
Responsibilities
Own the end-to-end lifecycle of security cases including intake, ownership assignment, progress tracking, and driving cases to resolution and closure.
Serve as the single point of accountability for case status across the SOC, maintaining an accurate, prioritized, real-time view of all open incidents and investigations.
Exercise authority to assign, reprioritize, and escalate cases across SOC Analysts, Threat Detection Engineering, and Incident Response to keep work moving and eliminate stalled cases.
Enforce case-handling SLAs and quality standards; proactively identify aging, blocked, or at-risk cases and escalate to the Security Operations Leader.
Coordinate cross-functional workstreams spanning incident response, DFIR, insider-threat cases, vulnerability-remediation tracking, audit and GRC findings, and eDiscovery and legal-hold requests.
Manage case documentation and evidence integrity – ensuring timelines, actions, decisions, and artifacts are captured consistently and remain audit-ready.
Integrate case workflows with SIEM/SOAR so alerts, enrichment, and automated actions flow into and out of the case record without manual re-keying.
Produce case metrics and leadership reporting, including MTTD, MTTR, backlog, aging, closure rates, and SLA adherencefor SOC leadership and stakeholders.
Build and continuously improve case-management processes, intake criteria, and runbooks to increase throughput and reduce manager overhead.
Facilitate case reviews, shift and regional handoffs, and post-incident lessons-learned, ensuring action items are tracked to completion.
Leverage the SOC’s SIEM and SOAR platforms, with Jira and Confluence as the system of record.
Collaborate with Legal, Compliance, Human Resources, SOC Analysts, Security Engineering, Cloud Security, Incident Response, and business stakeholders to support sensitive investigations, maintain confidentiality and chain of custody, and strengthen iCapital’s overall cyber resiliency.
Participate in incident-driven after-hours coordination as needed to keep high-priority cases moving.
Qualifications
3–6 years of experience in cyber security operations, incident response, or security case and program management
Bachelor’s degree in information security, computer science, or information technology is preferred
Experience in a regulated industry; financial services or fintech is preferred
Hands-on experience managing incident or case queues in a SOC or incident response environment
Working knowledge of SIEM and SOAR platforms and how alerts and cases flow through them
Proficiency with Jira and Confluence for workflow management, tracking, and documentation
Strong understanding of the incident response lifecycle and frameworks such as NIST and MITRE ATT&CK
Demonstrated ability to coordinate across teams and drive work to closure through influence and follow-through, without direct reporting authority over those teams
Familiar with handling sensitive investigations, evidence handling, and chain-of-custody principles
Exceptional organization, prioritization, and attention to detail while managing many concurrent cases
Excellent written and verbal communication skills, with the ability to report status clearly to both technical and executive audiences
Relevant certifications (i.e. GCIH, GCFE, PMP, ITIL, or Splunk and SOAR) are preferred
Experience with dedicated case-management or SOAR platforms (i.e. ServiceNow SIR, TheHive, Splunk SOAR and Phantom)
Exposure to insider-threat, DFIR, eDiscovery, legal-hold, or GRC and audit workflows
Familiar with cloud environments, AWS is preferred and knowledge of Agile frameworks is preferred
Benefits
The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Helping Financial Professionals implement and manage alternative strategies for growth.
Industry
Technology, Information and Internet
Company size
1,001-5,000 employees
Founded
2013
Headquarters
New York, NY
LinkedIn followers
92,882
Total funding
$11B
Innovating at the intersection of technology and investment opportunity, iCapital streamlines the integration of alternative investment strategies into client portfolios. For asset managers seeking to capture private wealth assets and advisors looking to diversify through private market investing, iCapital provides the means to grow and scale efficiently.
At the forefront of the digital transformation in alternative investing, iCapital’s secure platform delivers a complete portfolio of management capabilities for education, transactions, data flows, analytics, and client support throughout the investment lifecycle. With $880 billion of global volume activity on platform, inclusive of $220 billion in global alternative assets, the iCapital operating system automates and streamlines the complex process of private market investing and seamlessly integrates with clients’ existing infrastructure platform and tools.
iCapital employs more than 1,750 people globally and has 16 offices worldwide, including New York, Greenwich, Zurich, Lisbon, London, Hong Kong, Singapore, Tokyo, and Toronto. iCapital has consistently been recognized for its outstanding innovation, fintech industry leadership, and performance, including CNBC World Top Fintech Companies for 2024, and Forbes Fintech 50 for seven consecutive years since 2018.
Offices: 60 East 42nd Street, 26th Floor, New York, NY 10165, US · 2 Greenwich Plaza, Greenwich, Connecticut 06830, US · 214 Carnegie Center, Princeton, New Jersey 08540, US · 10 High Street, Boston, Massachusetts 02110, US · 2500 N Military Trail, Boca Raton, Florida 33431, US
HNW Fundraising PlatformAlternative InvestmentsPrivate Equity and Hedge FundsPrivate Investor NetworkPrivate Access VehiclesCustom Fund Solutionsand Private CreditBankingAsset ManagementFinTech
Helping Financial Professionals implement and manage alternative strategies for growth.
Industry
Technology, Information and Internet
Company size
1,001-5,000 employees
Founded
2013
Headquarters
New York, NY
LinkedIn followers
92,882
Total funding
$11B
Innovating at the intersection of technology and investment opportunity, iCapital streamlines the integration of alternative investment strategies into client portfolios. For asset managers seeking to capture private wealth assets and advisors looking to diversify through private market investing, iCapital provides the means to grow and scale efficiently.
At the forefront of the digital transformation in alternative investing, iCapital’s secure platform delivers a complete portfolio of management capabilities for education, transactions, data flows, analytics, and client support throughout the investment lifecycle. With $880 billion of global volume activity on platform, inclusive of $220 billion in global alternative assets, the iCapital operating system automates and streamlines the complex process of private market investing and seamlessly integrates with clients’ existing infrastructure platform and tools.
iCapital employs more than 1,750 people globally and has 16 offices worldwide, including New York, Greenwich, Zurich, Lisbon, London, Hong Kong, Singapore, Tokyo, and Toronto. iCapital has consistently been recognized for its outstanding innovation, fintech industry leadership, and performance, including CNBC World Top Fintech Companies for 2024, and Forbes Fintech 50 for seven consecutive years since 2018.
Offices: 60 East 42nd Street, 26th Floor, New York, NY 10165, US · 2 Greenwich Plaza, Greenwich, Connecticut 06830, US · 214 Carnegie Center, Princeton, New Jersey 08540, US · 10 High Street, Boston, Massachusetts 02110, US · 2500 N Military Trail, Boca Raton, Florida 33431, US
HNW Fundraising PlatformAlternative InvestmentsPrivate Equity and Hedge FundsPrivate Investor NetworkPrivate Access VehiclesCustom Fund Solutionsand Private CreditBankingAsset ManagementFinTech