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Jobs at Whole Latte Love (Now Hiring) — 3 open

Whole Latte Love logoWhole Latte Love

Director of Global Finance & Strategic Initiatives

Town of Henrietta, New York, United States · On-site

$110k–$125k/yr

Senior+

Description We are seeking a highly strategic and execution-focused Director of Global Finance & Strategic Initiatives to support Salzman Group’s continued growth, with a strong emphasis on multi-currency operations, int…

Skills: Multi-currency Management, FX Strategy, Customs Compliance, ERP Optimization, Financial Modeling

Whole Latte Love logoWhole Latte Love

Accounting Operations & Procurement Coordinator

Town of Henrietta, New York, United States · On-site

$74k–$82k/yr

Mid level

Description We are seeking a highly organized, analytical, and detail-oriented Accounting Operations & Procurement Coordinator to support the operational needs of our Accounting Department, with a primary focus on purcha…

Skills: Procurement, Purchasing, ERP Systems, Import Logistics, Financial Reporting

Whole Latte Love logoWhole Latte Love

Digital Advertising Specialist

Town of Henrietta, New York, United States · On-site

$60k–$75k/yr

Mid level

Description About Us: Salzman Group Inc. (Whole Latte Love) is a family-owned business based in Rochester, New York and the fastest-growing e-commerce retailer of luxury espresso machines, coffee, and specialty coffee ac…

Skills: Google Ads, Meta Ads, Pinterest Ads, Reddit Ads, Paid Search

Whole Latte Love logo

Director of Global Finance & Strategic Initiatives

Whole Latte Love

Town of Henrietta, New York, United States • On-site

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Senior+

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  • $110k–$125k/yr
  • Full-time
  • bachelor degree, professional certificate
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The Director will lead global financial strategies focusing on multi-currency operations, international compliance, and ERP system optimization. They are responsible for improving visibility into landed costs, managing FX exposure, and aligning financial reporting with operational data to support international growth.

Requirements

Requires a Bachelor's degree in Accounting or Finance (CPA preferred) and 8-10+ years of experience in finance, ideally within e-commerce or distribution. Candidates must have direct experience with ERP systems, multi-currency environments, and supply chain finance.

Full job description

Description

We are seeking a highly strategic and execution-focused Director of Global Finance & Strategic Initiatives to support Salzman Group’s continued growth, with a strong emphasis on multi-currency operations, international expansion, and financial systems optimization.

This role is critical in addressing current operational and financial complexities, including ERP system inefficiencies, international duties and compliance, FX exposure, inventory and purchasing visibility, and cross-functional data alignment.

Working alongside the Accounting Operations Manager, this individual will act as the financial architect of our next phase, ensuring our systems, processes, and reporting infrastructure scale effectively with the business.

  1. Multi-Currency & FX Strategy

Establish and manage processes for foreign currency transactions, revaluation, and reporting

Analyze and mitigate FX exposure across USD/CAD and international vendor payments

Partner with purchasing and leadership to protect margins impacted by currency fluctuations

Evaluate hedging strategies or operational alternatives where appropriate

2. Duties, Customs, and International Compliance 

Own and optimize customs duty workflows, CBP payments (ACH Credit/Debit), and broker coordination

Improve visibility into true landed costs (duties, tariffs, freight, insurance, fees)

Partner with brokers to standardize reporting and reduce discrepancies

Identify and execute on duty recovery opportunities (e.g., refunds, drawback programs)

Ensure proper classification, documentation, and audit readiness

3. ERP Optimization & Financial Infrastructure

Lead financial ownership of ERP optimization, specifically:

Inventory and receiving accuracy 

Purchase order visibility and forecasting accuracy

Financial reporting tied to operational data

Partner with IT/operations to fix data fragmentation between platforms

Build scalable workflows to eliminate manual workarounds and spreadsheet dependencies

Improve real-time visibility into inventory, costs, and financial performance

4. Inventory, Purchasing & Forecast Visibility

Develop financial frameworks to improve:

Inventory valuation accuracy

Forecasting by SKU / variant / warehouse

Purchase planning tied to demand and cash flow

Partner with purchasing to align incoming inventory timing with financial planning

Identify and reduce cash tied up in excess or misaligned inventory

5. Shipping, Claims & Cost Recovery

Analyze shipping-related financial leakage, including:

Damage claims (UPS, USPS, insurance gaps)

Declared value strategy vs. actual risk exposure

Partner with operations to improve:

Claims success rates

Documentation processes (photos, weights, packaging evidence)

Evaluate cost-benefit of current insurance structures (e.g., UPS Capital)

 

6. Strategic Finance & Growth Initiatives

Build financial models for:

International expansion

Distribution channels (retailers, partners, marketplaces)

Pricing and margin optimization

Analyze profitability across:

DTC (Shopify)

Marketplaces (Amazon/eBay)

Wholesale/distribution

Support leadership with data-driven decision-making and scenario planning

7. Reporting, KPIs & Decision Support

Develop clear, actionable reporting on:

Margin by channel, product, and geography

FX impact on profitability

Landed cost trends

Inventory turns and working capital

Build dashboards that connect financial + operational performance

 

8. Process Improvement & Cross-Functional Alignment

Eliminate inefficiencies across finance, accounting, purchasing, and operations

Create standardized, scalable processes for:

Returns and refunds 

Inventory receiving and classification

International transactions

Act as a bridge between finance and operations, ensuring alignment and accountability

Requirements

Requirements:

  • Bachelor’s degree in Accounting, Finance, or related field (CPA strongly preferred)
  • 8–10+ years of experience in finance/accounting, preferably in e-commerce, distribution, or inventory-heavy businesses
  • Direct experience with:
  • Multi-currency environments
  • ERP systems 
  • Inventory and supply chain finance
  • Strong understanding of:
  • GAAP
  • International transactions and duties/tariffs
  • Proven ability to fix broken processes and build scalable systems
  • Advanced Excel / financial modeling skills
  • Highly analytical, detail-oriented, and execution-driven

What Success Looks Like (First 6–12 Months):

  • Financial workflows significantly improved (inventory, purchasing, reporting clarity)
  • Clear visibility into true landed costs and margins
  • FX exposure understood and actively managed
  • Duty/payment processes streamlined (reduced fees, improved control)
  • Reduction in manual workarounds and reporting inconsistencies
  • Improved inventory planning and cash flow management
  • Measurable improvements in claims recovery and cost leakage

Related keywords

CPAGAAPERPFX ExposureMulti-currencyCustoms DutyCBPLanded CostsInventory ValuationShopifyAmazoneBayDTCWholesaleFinancial ModelingExcel

About Whole Latte Love

LinkedInVisit site

We’re the largest online retailer of espresso machines and it’s no secret why. We love coffee.

Industry
Retail
Company size
51-200 employees
Founded
1997
Headquarters
Rochester, NY
LinkedIn followers
1,071

Whole Latte Love is the largest online retailer of espresso machines and it’s no secret why. We love coffee. Whole Latte Love is a homegrown company founded in 1997. Through perseverance and the formation of a personal relationship with their customers, Whole Latte Love has grown into the largest retailer of espresso machines on the Internet and a noted authority on coffee. With a state-of-the-art office and warehouse facility, Whole Latte Love now inhabits 40,000 square feet and offers a full-time technical staff, supplying their customers with unmatched resources and services.

Offices: 2200 Brighton Henrietta Townline Rd, Rochester, NY 14623, US

MarketingDistributionFulfilment and ServiceRetailand DesignConsumer GoodsE-CommerceRetail
View all jobs at Whole Latte Love

About Whole Latte Love

LinkedInVisit site

We’re the largest online retailer of espresso machines and it’s no secret why. We love coffee.

Industry
Retail
Company size
51-200 employees
Founded
1997
Headquarters
Rochester, NY
LinkedIn followers
1,071

Whole Latte Love is the largest online retailer of espresso machines and it’s no secret why. We love coffee. Whole Latte Love is a homegrown company founded in 1997. Through perseverance and the formation of a personal relationship with their customers, Whole Latte Love has grown into the largest retailer of espresso machines on the Internet and a noted authority on coffee. With a state-of-the-art office and warehouse facility, Whole Latte Love now inhabits 40,000 square feet and offers a full-time technical staff, supplying their customers with unmatched resources and services.

Offices: 2200 Brighton Henrietta Townline Rd, Rochester, NY 14623, US

MarketingDistributionFulfilment and ServiceRetailand DesignConsumer GoodsE-CommerceRetail
View all jobs at Whole Latte Love

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