Assistant Manager - Process Training - (Capital Market, Investment Banking, US shift) - REF105726E_2026259386
Chennai, Tamil Nadu, India · On-site
Senior
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Skills: Facilitation, Training Management, MIS Reporting, Data Analysis, Google Workspace
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Chennai, Tamil Nadu, India · On-site
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Internal Technical Content Specialist, CS Global Office
Chennai, Tamil Nadu, India · On-site
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Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
Design and implement training strategies and new hire programs within the Capital Markets and Investment Banking domain. Monitor program effectiveness and ROI while collaborating with stakeholders to iterate training workflows.
Requirements
Requires at least 7 years of overall experience, including 2 years as a Trainer or Training Lead in Capital Markets or Investment Banking. Must possess strong facilitation skills and proficiency in MIS reporting and Google Workspace.
Full job description
Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
We are seeking an experienced and dynamic Assistant Manager – Process Training to design, implement, and enhance training strategies within the Capital Markets / Investment Banking domain. The role will focus on delivering high-impact training programs, improving new hire readiness, and driving continuous learning initiatives aligned with business goals.• Facilitate the new hire training (pre-process & process)• Own and foster positive partnership experiences with key stakeholders.• AM training will be responsible for designing, implementing, and improving new hire training experience• Work with different teams and colleagues to continuously iterate the training program for maximum efficacy and impact as the data evolves• Evaluate and improve the efficiency of the program's current tools, processes. Help build new workflows to scale the program• Identifying and assessing future and current training needs• Responsible for refreshers and any ad hoc training requests• Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
Qualifications
Experience:Minimum 7+ years of overall experienceAt least 2 years as a Trainer / Training LeadExperience in Capital Markets / Investment Banking domain (must)Domain Knowledge:Strong understanding of financial markets, trade lifecycle, or IB operationsSkills & Competencies:Strong facilitation skills (virtual & classroom training)Excellent analytical and training management skillsExpertise in MIS reporting and data analysisProficiency with Google Workspace (Docs, Sheets, Slides)Strong written and verbal communication skillsAbility to work in a fast-paced, dynamic environment
Related keywords
Capital MarketsInvestment BankingTrade LifecycleIB OperationsProcess TrainingNew Hire TrainingMIS ReportingGoogle WorkspaceFinancial MarketsROI AnalysisFacilitationIntelligent OperationsAgentic AIWNSCapgemini
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company
Industry
Business Consulting and Services
Company size
10,001+ employees
Founded
1996
Headquarters
New York
LinkedIn followers
1,863,121
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
Offices: New York, US · Mumbai, IN · London, GB
Business Transformation ServicesDigital Transformation ServicesData-led Analytics Solutions & ServicesFinance & Accounting Services and ConsultingCustomer Experience ServicesProcurement Transformation ServicesIndustry-specific Process Management ServicesRisk Management Servicesand Legal ServicesAccounting
How many Education jobs are open in Chennai, India right now?
There are currently 45 open education positions in Chennai, India listed on Clera. New openings are added daily as companies post roles.
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