Schon heute die Zukunft gestalten – mit Wolters Kluwer Seit über 180 Jahren unterstützen wir Unternehmen weltweit dabei, Arbeitsprozesse einfacher, effizienter und zukunftssicher zu gestalten. Mit Niederlassungen in über…
Skills: Customer relationship management, CRM, MS Office, Sales support, Communication
Internal Audit – SOX & ICFR Expertise to support Prompt Engineering of Agents Role Summary We are seeking an experienced Internal Audit, SOX, and ICFR focused individual to design, develop, and optimize sophisticated pro…
Skills: Internal Audit, SOX Compliance, ICFR, Prompt Engineering, Generative AI
#BETHEDIFFERENCE If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impac…
#BETHEDIFFERENCE If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impac…
The Director of Executive Compensation provides enterprise-level leadership for compensation strategy, governance, and execution across assigned business units and/or global functions, focused on the executive roles acro…
Wolters Kluwer Tax & Accounting seeks a customer-focused Product Manager that will define and execute product strategy, roadmap priorities, and measurable business outcomes for Wolters Kluwer's professional tax preparati…
Skills: Product Management, Product Strategy, Agile, Product Discovery, Market Research
Ready to shape the future of accounting software used by thousands of SMEs? For Clearfacts we are looking for an experienced client-facing Senior Product Owner to join our ambitious team in Berchem! About Wolters Kluwer …
As Director of Sales Operations, you will lead the Deal Desk and play a critical role in improving how we execute, manage, and close business. This role is responsible for building the processes, documentation, governanc…
Skills: Deal Desk leadership, Business process design, Sales execution, Process documentation, Governance
Senior AI Engineer (Libra - Legal AI Assistant) (m/f/d)
Berlin, Germany · Hybrid
Senior$1.8B raised
At Libra, we're transforming how legal professionals work. Our AI platform combines deep legal reasoning with cutting-edge generative technology to help lawyers research, draft, and deliver legal work faster and smarter.…
About the Role: As a Specialist, you will take on a supportive role in the planning, monitoring, and management of internal non-technical projects. You will play a crucial role in maintaining project documentation, assis…
Accounts Receivable Coordinator (Data Entry) with Italian
Cluj-Napoca, Romania · Hybrid
Mid level$1.8B raised
#BETHEDIFFERENCE If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impac…
Skills: Accounts receivable, Data entry, Financial reconciliation, Order processing, Contract management
Klaar om klanten te helpen groeien en écht impact te maken? Voor Clearnox zijn we op zoek naar een klantgerichte Customer Success Representative met focus op de Belgische markt om ons team te versterken in Leuven. Over W…
Skills: Customer success, SaaS, Onboarding, Relationship management, Data analysis
Klaar om een sleutelrol te spelen in het succes van onze klanten en ons Customer Success team? Voor Clearnox zijn we op zoek naar een ervaren Senior Customer Success Representative met focus op de Belgische markt om ons …
Skills: Customer Success, Account Management, SaaS, Data Analysis, Stakeholder Management
#BETHEDIFFERENCE If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impac…
Skills: Copywriting, Content management, Web content publishing, Product content creation, Social media support
Lead Software Engineer (Libra - Legal AI Assistant) (m/f/d)
Berlin, Germany · Hybrid
Senior+$1.8B raised
As a Lead Software Engineer (m/f/d), you will be working for our Legal & Regulatory division where we help legal and compliance professionals enhance productivity, mitigate risk, and solve complex problems confidently. T…
Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions e…
#BETHEDIFFERENCE If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impac…
#BETHEDIFFERENCE If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impac…
LOCATION: Hybrid – 8 days a month in the office (Chicago, Indianapolis, Waltham, Dallas, Philadelphia, Kennesaw OVERVIEW As a business analysis associate director, you will lead a team of business analysts to create and …
Skills: Data analysis, Process innovation, Executive communication, Strategic project management, Power BI
Wolters Kluwer is seeking a Senior Enterprise Software Engineer to design, develop, and implement scalable cloud-based solutions, with a strong focus on Infrastructure as Code (IaC), DevSecOps practices, and automation. …
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Full-time
professional certificate
Occupational pension scheme, 30 days vacation, Flexible working hours, Mobile work, International work opportunities, Structured onboarding
Posted 1d ago
~40 hrs/week
German
Responsibilities
The employee will handle incoming product and service orders while serving as the primary point of contact for customer inquiries and complaints. They will also support the field sales team and maintain accurate customer data within the CRM system.
Requirements
Candidates must have a completed commercial vocational training and initial professional experience in a similar role. Proficiency in MS Office and strong German language skills (B2+) are required.
Full job description
Schon heute die Zukunft gestalten – mit Wolters Kluwer
Seit über 180 Jahren unterstützen wir Unternehmen weltweit dabei, Arbeitsprozesse einfacher, effizienter und zukunftssicher zu gestalten. Mit Niederlassungen in über 40 Ländern und Kunden in mehr als 180 Märkten sind wir ein globaler Partner für Fachwissen und Technologie.
Unsere Lösungen verbinden tiefgehendes Know-how mit innovativen Technologien – inklusive moderner KI-Funktionen – und helfen unseren Kunden, ihre größten Herausforderungen erfolgreich zu meistern. Mehr als 21.000 Kolleginnen und Kollegen weltweit arbeiten gemeinsam daran, Wissen nutzbar zu machen und Arbeitsprozesse neu zu denken.
Wolters Kluwer Tax & Accounting (TAA)
Die Wolters Kluwer Tax & Accounting Deutschland GmbH mit Hauptsitz in Ludwigsburg ist Teil der internationalen Wolters Kluwer Gruppe. Mit über 600 Mitarbeitenden an 10 Standorten in Deutschland entwickeln wir Softwarelösungen wie ADDISON, SBS-Software und AKTE, die Steuerberatungskanzleien und Unternehmen in ganz Europa unterstützen.
Allein in Europa vertrauen mehr als 46.000 Steuerberatungskanzleien sowie über 1,5 Millionen kleine und mittelständische Unternehmen auf unsere Lösungen.
Wir suchen eine/-n Mitarbeiter Vertriebsinnendienst (m/w/d) am Standort Bretten, Salzwedel oder Ludwigsburg für AKTE
Deine Aufgaben
Erstellen von Angeboten sowie die Kommunikation mit unseren Kunden bei vertrieblichen Angelegenheiten
Erster Ansprechpartner (m/w/d) für Kunden, auch bei Reklamationen
Schnittstelle zwischen unseren Kunden, dem Außendienst und weiteren Unternehmensabteilungen (Backoffice oder Finanzbuchhaltung)
Unterstützung der Außendienstmitarbeiter (m/w/d)
Eigenständige Abwicklung der eingehenden Produkt- und Service-Aufträge
Pflegen und Verwalten der Kundendaten im CRM-System
Pro-Aktive Unterstützung bei Vertriebsaktionen
Strukturierte interne Berichterstattung von Aktivitäten in Salesforce
Erste Berufserfahrung in einer vergleichbaren Position und somit ein gutes Fachwissen im Bereich des Customer Relationship Managements (CRM)
Sehr gute Kenntnisse mit dem MS-Office Paket
Freude am Kundenkontakt
Gewissenhafter und strukturierter Arbeitsstil
Zuverlässigkeit, Teamfähigkeit und Spaß daran auch neue Dinge zu erlernen
Sehr gute Deutschkenntnisse in Wort und Schrift (B2+)
Damit begeistern wir dich
Sichere Zukunft: Du bekommst eine unbefristete Festanstellung in einem internationalen Unternehmen sowie eine betriebliche Altersvorsorge mit persönlicher Beratung.
Work-Life-Balance: 30 Tage Urlaub, flexible Arbeitszeiten und die Möglichkeit, an dedizierten Tagen mobil zu arbeiten– so passt der Job zu Deinem Leben.
Arbeiten im Ausland: Du kannst bis zu 20 Tage innerhalb von zwölf Monaten flexibel im Ausland arbeiten.
Karriereentwicklung: Wir unterstützen Dich mit strukturiertem Onboarding, Learning on the Job, internationalen Karriereoptionen und internen sowie externen Weiterbildungen.
Gesundheit & Soziales Engagement: Unser Corporate Benefits Programm bietet Dir alles von JobRad über Lebens- und Rentenberatung. Zusätzlich bekommst Du einen zusätzlichen freien Tag, den Volunteer Day, um soziale Projekte zu unterstützen. Mit unserem Programm „Wolters Kluwer hilft“ unterstützen wir als Unternehmen ebenfalls soziale Projekte.
Moderne Arbeitsumgebung: Du arbeitest mit leistungsstarker IT-Ausstattung, an modernen Arbeitsplätzen mit einem shared desk System, kostenlosen Getränken und in gut angebundenen Bürogebäuden.
Teamspirit: Bei unseren Mitarbeiterevents und über unserMitarbeiterempfehlungsprogrammerlebst Du echten Zusammenhalt. Kurze Entscheidungswege, flache Hierarchien und Raum für Deine Ideen sind bei uns selbstverständlich.
Bei Wolters Kluwer suchen wir genau dich!
Hier kannst du deine Ideen verwirklichen, lernen, dich weiterentwickeln und wachsen. Wir haben viel zu bieten. Komm zu uns und gestalte mit uns gemeinsam die Zukunft.
Bewirb dich jetzt ganz einfach mit einem Klick auf den oben aufgeführten Button. Willkommen sind bei uns alle Menschen - unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Behinderung, Religion, Alter sowie sexueller Orientierung und Identität.
Wir freuen uns schon auf Dich!
Deine Ansprechpartnerin:
Pushpa Linke
Senior Recruiter
Tel.: 02233 3760 7976
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Related keywords
Sales assistanceInside salesCRMSalesforceMS OfficeCustomer supportOrder managementBackofficeFinancial accountingSoftware solutionsTax and accountingCustomer relationship managementReportingSales operationsHybrid work
Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide.
Equal Opportunity Employer
To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.
All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.
Beware of Recruitment Fraud! 🔒
Scammers may pose as Wolters Kluwer, offering fake job opportunities and requesting personal info or payments. Protect yourself:
- Apply only via our secure Workday hub on our Careers page.
- Our recruiters never ask for banking info or payments.
- We don't use public email accounts (e.g., Hotmail, Yahoo, Gmail).
Report suspected fraud: [email protected]. If you've made a payment, contact local authorities.
Read more here - https://careers.wolterskluwer.com/en/recruitment-fraud-alert
Offices: Zuidpoolsingel 2, Alphen aan den Rijn, 2400 BA, NL · 2001 Market St, Philadelphia, PA 19103, US · 130 Turner St, Waltham, MA 02453, US · 16522 Hunters Green Pkwy, Hagerstown, MD 21740, US · 9111 E Douglas Ave, Wichita, KS 67207, US
software tools & digital informationworkflow solutionsmobilepoint-of-use applicationsand high-quality content across multiple professional marketsAccountingFinanceLegalAppsSoftware
Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide.
Equal Opportunity Employer
To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.
All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.
Beware of Recruitment Fraud! 🔒
Scammers may pose as Wolters Kluwer, offering fake job opportunities and requesting personal info or payments. Protect yourself:
- Apply only via our secure Workday hub on our Careers page.
- Our recruiters never ask for banking info or payments.
- We don't use public email accounts (e.g., Hotmail, Yahoo, Gmail).
Report suspected fraud: [email protected]. If you've made a payment, contact local authorities.
Read more here - https://careers.wolterskluwer.com/en/recruitment-fraud-alert
Offices: Zuidpoolsingel 2, Alphen aan den Rijn, 2400 BA, NL · 2001 Market St, Philadelphia, PA 19103, US · 130 Turner St, Waltham, MA 02453, US · 16522 Hunters Green Pkwy, Hagerstown, MD 21740, US · 9111 E Douglas Ave, Wichita, KS 67207, US
software tools & digital informationworkflow solutionsmobilepoint-of-use applicationsand high-quality content across multiple professional marketsAccountingFinanceLegalAppsSoftware