The Inside Account Manager – CR will be responsible for building long-term, high-performing relationships with partners, leveraging interpersonal skills, prospecting abilities, and data analysis to provide recommendation…
Skills: Account management, Business development, Sales, Relationship building, Data analysis
Sobre el puesto: Representante de Atención al Cliente de Viajes Como Representante de Atención al Cliente de Viajes, desempeñarás un papel clave en el apoyo a nuestros clientes durante todo su viaje, desde el momento en …
Skills: Customer service, Communication, Problem solving, Travel planning, Organization
Cajero Dependiente - Zona San José (Tres Ríos, Curridabat, San Pedro)
San José, Costa Rica · On-site
Entry level
1. Propósito de la posición Realizar la atención de los clientes y el cobro de los productos en los puntos de venta de Retail, cumpliendo con los estándares operativos con el fin de garantizar la mejor experiencia de c…
Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific …
Skills: Account management, Strategic business planning, Sales, Negotiation, Leadership
1. Propósito de la posición Atender cada interacción del cliente del Centro de contacto de las farmacias de Grupo Dokka, tanto en llamadas entrantes, salientes o ambas, así como interacciones por medios escritos; con e…
Skills: Customer Service, Sales, Order Processing, Complaint Resolution, Pharmacy Operations
Job Title Customer Support Representative (Portuguese) Job Title: Customer Support Representative Position: Permanent, Hybrid Working Model Location: Costa Rica, San Jose Summary of the role: As a Customer Support Repres…
Job Description We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and p…
Skills: Communication, Customer service, Organization, Dependability, Problem solving
Business Central Senior Technical Support Engineer
San José, Costa Rica · Hybrid
Senior$1M raised
Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value f…
Skills: Business Central, Technical Support, Dynamics, ERP Systems, Troubleshooting
Business Central Senior Technical Support Engineer
San José, Costa Rica · Hybrid
Senior$1M raised
Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value f…
Skills: Business Central, Technical Support, Troubleshooting, ERP Systems, Dynamics
En UCIMED nos encontramos en la búsqueda de nuestro Asesor (a) de Movilidad Académica Internacional. Objetivo del puesto Gestionar, coordinar y brindar asesoría especializada en los procesos de movilidad internacional en…
Skills: International mobility management, Academic advising, Student services, Administrative coordination, Data management
Universidad de Ciencias Médicas (UCIMED)
Asesor (a) de Movilidad Académica Internacional
San José, Costa Rica · Remote OK
Entry level
En UCIMED nos encontramos en la búsqueda de nuestro Asesor (a) de Movilidad Académica Internacional. Objetivo del puesto Gestionar, coordinar y brindar asesoría especializada en los procesos de movilidad internacional en…
Skills: International mobility management, Academic advising, Student services, Administrative coordination, Data management
Acerca de Kerry Somos líderes mundiales en sabor y nutrición para las industrias de alimentos, bebidas y farmacéutica. Todos los días nos asociamos con diversos clientes para crear productos más saludables, sabrosos y so…
Skills: OTIF Reporting, Power BI, Customer Care, Microsoft Office, Excel
Administrative Assistant Department: Tax Employment Type: Full Time Location: San Jose, CA Reporting To: Julie Kahoalii Compensation: $25.00 - $27.00 / hour Description Sensiba is actively seeking an Administrative Assis…
Technical Support Engineer, Sec-AI, Portuguese Speaking
San José, Costa Rica · Hybrid
Senior$2.5B raised
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …
Skills: Portuguese Fluency, English Proficiency, Data Privacy, Data Security, SQL/NoSQL
Job Title: Manager II, B2B Sales - Bilingual Job Description The Manager II, B2B Sales / Supplier Operations Manager will oversee teams dedicated to supporting complex accounts, driving revenue growth within the ad sales…
Overview: The Inside Account Representative plays a crucial role within the sales organization at Shyft Global Services-TD Synnex. This position focuses on delivering results and providing exceptional customer service to…
Skills: Account management, Outbound calling, Sales order processing, Data entry, Customer service
What you’ll do: Job Summary: Support the production planning team by executing daily planning data, coordinating production readiness, and ensuring timely communication of production status to internal customers Job Resp…
Skills: Production Planning, ERP Systems, Supply Chain Management, Data Analysis, Reporting
1. Propósito de la posición Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s large…
Job Location San José Job Description Please note: Although the start date for this position is between October to January, we plan to complete the selection process and have contracts finalized ahead of time. We’re exci…
Skills: English Proficiency, Portuguese Proficiency, Customer Service, Problem Solving, Active Listening
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Professional development programs, Leadership training, Financial well-being seminars, Physical and mental well-being programs, Life Empowerment Assistance Program, Diversity, equity and inclusion initiatives
Posted 6d ago
~40 hrs/week
Responsibilities
The Inside Account Manager is responsible for building high-performing relationships with partners and driving business growth through daily outbound sales calls. They will manage a book of accounts, maintain accurate pipeline data in Salesforce, and develop strategic business plans to increase vendor sales and profitability.
Requirements
Candidates must have at least 2 years of account management or business development experience, preferably in a B2B environment. Strong skills in relationship building, data analysis, project management, and the ability to influence business outcomes are required.
Full job description
TheInside Account Manager – CRwill be responsible for building long-term, high-performing relationships with partners, leveraging interpersonal skills, prospecting abilities, and data analysis to provide recommendations that drive business growth for Sony’s products and services. You will be responsible for conducting daily outbound sales calls to sell Sony’s products and services to a book of accounts of potential customers (businesses and/or end users) to achieve sales quotas. You will also leveraging strong problem-solving and critical thinking skills to troubleshoot issues, align the right stakeholders and drive to resolution, as well as managing a clean pipeline where all relevant information is up to date in Salesforce and other pipeline management tools.
“This position is for Shyft Global Services, a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. Shyft Global Services is a wholly owned subsidiary of TD SYNNEX employing more than 1,500 services professionals and IT experts focused on delivering end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs) and other technology innovators.”
What You'll Do:
Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.
Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.
Leverages TD executives for support.
Proactively manages accounts by evaluating product mix and profitability
Develops strategic business plans, and effectively present to TD management.
Provides regional level direction in the absence of the manager
Viewed by supporting departments management teams as a change agent and subject matter expert
Manages advanced inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers
Assists associates and reps in resolving complex, important customer problems or issues
Helping resellers or customers be informed of all relevant marketing and sales initiatives, informing business partners of vendor-related promotions and floor days; forming relationships; providing proactive business solutions and presenting growth plans to these resellers or customers
Requires high level of interpersonal and collaborative skills
Identifies, develops, and implements business opportunities through customer facing activities
Demonstrates detailed account knowledge
Creates business plans to uncover new opportunities, and increase the vendor sales and profits
Represents the vendor professionally in daily interface with business partners, customers, and supporting departments
Represents the vendor at business partner events
Performs additional duties as assigned
Meets attendance and punctuality standards
What We’re Looking For:
2+ years of account management and/or business development experience with a proven track record of success building relationships and growing established partners. B2B preferred.
Experience with influencing business outcomes and closing opportunities.
Proven track record of leading several projects simultaneously and balancing competing priorities.
Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
Able to be diplomatic when handling calls/correspondence for Management.
Able to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross-functional business processes
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to display assertiveness and a high level of self-confidence.
Able to facilitate group interactions.
Able to identify needs and opportunities and develop action plans to address.
Able to interact effectively with all levels of management.
Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results with a proven track record of achievement on sales goals.
Able to prepare/analyze appropriate reports and other business correspondence.
Able to serve as a resource to others in the resolution of complex problems and issues.
Able to sort through numerical information and recognize trends and details.
Able to think strategically and tactically.
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level.
Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
Possesses strong organizational and time management skills, driving tasks to completion with a proven track record of leading several projects simultaneously and balancing competing priorities.
Able to avoid win/loss situations and ensure productive resolutions of conflict.
Able to analyze and resolve complex issues and problems in a sound and timely fashion.
Able to maintain confidentiality of sensitive information
Working Conditions:
Professional, office environment.
Occasional non-standard work hours or overtime as business requires.
At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
#DNS
What’s In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem.
We’re 23,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities.
At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
Offices: 44201 Nobel Dr, Fremont, California 94538, US · 16202 Bay Vista Drive, Clearwater, FL 33760, US · 39 Pelham Ridge Dr, Greenville, South Carolina 29615, US · Chineham Park, Redwood 2, Crockford Ln, Basingstoke, Hampshire RG24 8WQ, GB · Kistlerhofstraße 75, Munich, Bavaria 81379, DE
Information TechnologyCloud ManagementCloud ComputingArtificial Intelligence (AI)Cloud Infrastructure
How many Customer Service & Support jobs are open in San José, Costa Rica right now?
There are currently 179 open customer service & support positions in San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in San José, Costa Rica?
Companies currently hiring include Grupo Dökka, Amazon, TD SYNNEX, Genpact, Sweet Carolina's Travel, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in San José, Costa Rica?
Yes — 58 of the 179 open customer service & support positions offer remote or hybrid work (32 remote, 26 hybrid).
How do I apply for Customer Service & Support jobs in San José, Costa Rica?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.