San José, Costa Rica · Remote OK
Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Mediu…
Skills: Customer Success, Account Management, Cloud Computing, Delivery Management, Stakeholder Engagement
San José, Costa Rica · Remote Solely
Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Mediu…
Skills: Customer Success, Account Management, Cloud Computing, IT Service Management, Business Acumen
PERCEPTIO S.A.S.San José, Costa Rica · Remote Solely
Somos una empresa Partner de Sap , nos especializamos en acompañar a otras empresas en su evolución y transformación tecnológica, conocemos las necesidades particulares del mercado local y el mejor camino para proyectarl…
Skills: Databricks, Medallion Architecture, Unity Catalog, PySpark, Python
San José, Costa Rica · Hybrid
Overview Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is …
Skills: C, C++, C#, Java, JavaScript
San José, Costa Rica · Hybrid
Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of recor…
Skills: Digital Marketing Campaign Launch, Media Trading Platforms, MS Excel, Data Analysis, English Communication
San José, Costa Rica · On-site
Main responsibilities Proactively identify and engage prospective clients through cold calling, email campaigns, LinkedIn and other outbound sales channels.Generate qualified meetings and sales opportunities for the Busi…
Skills: Cold calling, Email campaigns, LinkedIn outreach, Lead generation, Business development
San José, Costa Rica · On-site
1. Propósito de la posición Brindar soporte técnico en tecnologías de información asegurando la continuidad operativa del negocio por medio de las plataformas tecnológicas de Grupo Dökka, brindando soporte técnico especi…
Skills: Technical Support, Active Directory, Microsoft 365, Exchange, Network Administration
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Data analysis, SQL, Predictive analytics, Problem solving, Quantitative analysis
San José, Costa Rica · On-site
Are you entrepreneurial? Would you like to take part in launching a fast-paced and dynamic new business? Does a start-up challenge sound like your career aspiration? If your answer is yes, the position below would be a g…
Skills: Account management, Sales, Business development, Strategic planning, Data-driven decision-making
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Innovative thinking, Risk taking, Communication skills, Collaboration, Project management
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: SQL, Python, R, Data analysis, Data visualization
San José, Costa Rica · Hybrid
Job Description The Associate Director leads and develops a programming and reporting team - set goals, assign work, coach performance, and manage recruiting/onboarding - while communicating status and risks to leadershi…
Skills: Clinical Data Management, Data Architecture, People Leadership, SQL, Python
San José, Costa Rica · Remote Solely
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Project Management, Corrigo, SDLC, Stakeholder Management, Risk Management
San José, Costa Rica · On-site
Job Purpose: Independently responsible for the design, implementation, configuration, maintenance, and performance of critical database management systems. Ensures the availability and consistent performance of various c…
Skills: Database design, ETL, Query tuning, Schema refinement, System administration
San José, Costa Rica · On-site
About the Role As a Partner Operations Manager Level III, you will play a critical role in facilitating and enhancing our vendor relationships, supporting vendor programs, and managing the lifecycle of products and servi…
Skills: Vendor management, Pricing structures, Product knowledge, Sales support, Deal registration
San José, Costa Rica · On-site
About the Role As a Partner Operations Manager Level III, you will play a critical role in facilitating and enhancing our vendor relationships, supporting vendor programs, and managing the lifecycle of products and servi…
Skills: Vendor management, Sales support, Quoting, Deal registration, Pricing strategy
San José, Costa Rica · Hybrid
Job Description The Senior Director, Functional Area Geography Lead, GDMS Clinical Data Management (CDM Country Lead) provides strategic direction and governance to ensure consistent data-management delivery, quality, an…
Skills: Clinical Data Management, Strategic Leadership, People Management, Clinical Trial Operations, Change Management
San José, Costa Rica · On-site
Job Purpose: The Business IT Systems Analyst for our IT Organization will design and support automated data validation and reconciliation, develop and maintain SQL queries, scripts, and ETL/data pipelines for operational…
Skills: SQL, Data analysis, Data integration, ETL processes, Data pipelines
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Data analysis, SQL, Predictive analytics, Problem solving, Quantitative skills
San José, Costa Rica · On-site
Job Purpose: Independently responsible for the design, implementation, configuration, maintenance, and performance of critical database management systems. Ensures the availability and consistent performance of various c…
Skills: Database design, ETL, Performance tuning, Query tuning, Schema refinement
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Success Account Manager acts as the primary delivery lead, orchestrating support and resources to help strategic customers achieve business value through Microsoft cloud platforms. They are responsible for building stakeholder relationships, driving operational health, and identifying growth opportunities to ensure customer success and retention.
Candidates must hold a Bachelor's or Master's degree in a relevant field and possess 3 to 8+ years of experience in customer success, solution delivery, or consulting. Proficiency in English and relevant industry certifications such as ITIL, PMI, or cloud-specific credentials are highly preferred.
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
Advanced English level.
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
3+ years relevant work experience within customer industry.
Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
Project Management Institute (PMI) or equivalent Project Management certification.
Prosci or equivalent certification.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
There are currently 276 open technology positions in San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Software Mind, Critical Mass, Genpact, Amazon, TD SYNNEX, among others. Browse the listings above to see every active employer.
Yes — 133 of the 276 open technology positions offer remote or hybrid work (48 remote, 85 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
