Jobs at Flatrock (Now Hiring) — 10 open
Solution Architect (Odoo)
Colombo, Western Province, Sri Lanka · On-site
Senior
Main responsibilities Lead end-to-end Odoo ERP implementations, including solution architecture, development strategy, and deployment. Design scalable, maintainable Odoo solutions aligned with business and technical requ…
Skills: Odoo ERP, Solution Architecture, Python, PostgreSQL, Custom Module Development
Partnership Executive with Spanish
City of London, England, United Kingdom · Remote OK
Mid level
Main responsibilities Act as the first point of contact for partner operational requests, coordinating internally with Product, Marketing, Tech, and FinanceSupport onboarding and ongoing execution of partnershipsMonitor …
Skills: Spanish Fluency, English Fluency, Account Management, Business Operations, Customer Success
Customer Success Operations Representative with Spanish
City of London, England, United Kingdom · Remote OK
Mid level
Main responsibilities Oversee the daily operation of Customer Success platforms and internal tools used to manage B2B accountsProvide operational support including ticket creation, follow-up actions and handling daily cl…
Skills: Customer Success Operations, B2B Account Management, Ticket Management, Workflow Optimization, Reporting
Customer Satisfaction Representative with Turkish, German, Polish, or French
City of London, England, United Kingdom · Remote OK
Entry level
Main responsibilities Handle and resolve customer inquiries (technical issues, cancellations, refunds, app support, etc.)Identify customer needs and provide effective solutionsEscalate issues and report bugs or trends to…
Skills: English, Turkish, German, Polish, French
Customer Success Operations Representative with English and Spanish
Budapest, Central Hungary, Hungary · On-site
Mid level
Main responsibilities Oversee the daily operation of Customer Success platforms and internal tools used to manage B2B accountsProvide operational support including ticket creation, follow-up actions and handling daily cl…
Skills: Customer Success Operations, B2B Account Management, Ticket Management, English Fluency, Spanish Fluency
Customer Satisfaction Representative with English
Budapest, Central Hungary, Hungary · On-site
Entry level
Main responsibilities Handle and resolve customer inquiries (technical issues, cancellations, refunds, app support, etc.)Identify customer needs and provide effective solutionsEscalate issues and report bugs or trends to…
Skills: English Proficiency, Customer Service, Problem Solving, Written Communication, Empathy
Marketplace Operations Specialist
Tbilisi, Georgia · On-site
Entry level
Main responsibilities Manage the full listing process by sending product data from our partners’ e-commerce platform to various marketplaces. Ensure accurate product listings and zero preventable errors for allocated acc…
Skills: Marketplace Operations, Product Listing Management, Data Mapping, Microsoft Excel, VLOOKUP
Partnership Executive with English and Spanish
Budapest, Central Hungary, Hungary · On-site
Mid level
Main responsibilities Act as the first point of contact for partner operational requests, coordinating internally with Product, Marketing, Tech, and FinanceSupport onboarding and ongoing execution of partnershipsMonitor …
Skills: English Fluency, Spanish Fluency, Business Operations, Customer Success, Account Management
Customer Satisfaction Representative with English
Sofia, Sofia-City, Bulgaria · On-site
Entry level
Main responsibilities Handle and resolve customer inquiries (technical issues, cancellations, refunds, app support, etc.)Identify customer needs and provide effective solutionsEscalate issues and report bugs or trends to…
Skills: English Proficiency, Customer Service, Problem Solving, Written Communication, Zendesk
Marketplace Operations Specialist
Colombo, Western Province, Sri Lanka · On-site
Entry level
Main responsibilities Manage the full listing process by sending product data from our partners’ e-commerce platform to various marketplaces. Ensure accurate product listings and zero preventable errors for allocated acc…
Skills: Marketplace Operations, Data Analysis, Microsoft Excel, Product Listing Management, Data Mapping