San José, Costa Rica · Remote OK
Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Mediu…
Skills: Customer Success, Account Management, Cloud Computing, Delivery Management, Stakeholder Engagement
San José, Costa Rica · Remote Solely
Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Mediu…
Skills: Customer Success, Account Management, Cloud Computing, IT Service Management, Business Acumen
PERCEPTIO S.A.S.San José, Costa Rica · Remote Solely
Somos una empresa Partner de Sap , nos especializamos en acompañar a otras empresas en su evolución y transformación tecnológica, conocemos las necesidades particulares del mercado local y el mejor camino para proyectarl…
Skills: Databricks, Medallion Architecture, Unity Catalog, PySpark, Python
San José, Costa Rica · Hybrid
Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of recor…
Skills: Digital Marketing Campaign Launch, Media Trading Platforms, MS Excel, Data Analysis, English Communication
San José, Costa Rica · Remote OK
Eaton’s ES GEIS CHD division is currently seeking a Ingeniero de Ventas. What you’ll do: Función principal del trabajo: Implementar y ejecutar la estrategia de venta en el vertical y zona geografica asignadaen CSAR para …
Skills: Sales strategy, Technical sales, Consultative selling, Account management, Prospecting
Grupo AtlánticaSan José, Costa Rica · On-site
¿Quieres conectar con tu Talento Natural? ¿Eres una persona Auténtica y Espontánea? ¡Grupo Atlántica, The Natural Company es el lugar para trabajar perfecto para ti! Imagina un entorno donde conectas con tu esencia más p…
Skills: Agronomy, Technical Sales, Plant Nutrition, Phytosanitary Management, Crop Management
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Data analysis, SQL, Predictive analytics, Problem solving, Quantitative analysis
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Marketing, Data analysis, Strategic problem solving, Quantitative analysis, Communication
San José, Costa Rica · Remote Solely
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Project Management, Corrigo, SDLC, Stakeholder Management, Risk Management
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Data analysis, SQL, Predictive analytics, Problem solving, Quantitative skills
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Strategic thinking, Data analysis, Problem solving, Communication, Teamwork
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Marketing strategy, Data analysis, Problem solving, Quantitative skills, Communication
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: SQL, Python, R, Data Analysis, Data Visualization
San José, Costa Rica · Hybrid
Front Line Manager - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the …
Skills: Accounting, Accounts Receivable, Accounts Receivable Collection, Accounts Receivable Management, Collections Management
San José, Costa Rica · Hybrid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: SQL, Python, R, Data analysis, Data visualization
San José, Costa Rica · Remote OK
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Product Operations, Process Optimization, Data Analysis, Data Governance, Cross-functional Collaboration
San José, Costa Rica · On-site
Job Purpose: Provides full support for complex network security environments, including contact center and security technologies. Acts as a technically proficient, customer-facing resource within the Customer Success pra…
Skills: Network Security, Platform Onboarding, SD-WAN, Firewalls, VPN Gateways
San José, Costa Rica · On-site
¿Y si no nos centráramos en quién eres ahora, sino en quién podrías llegar a ser? Aquí, en EY, tendrás la oportunidad de construir una experiencia verdaderamente excepcional. Te capacitaremos con la última tecnología, te…
Skills: Accounting, Financial administration, English proficiency, ERP systems, Effective communication
San José, Costa Rica · Hybrid
The Senior Project Manager plays an integral role in collaborating closely with our client to deliver on digital projects which drive one of the world’s most trafficked websites. You will take a leadership role and suppo…
Skills: Digital project management, Agile, Sprint methodology, Website redesign, Cross-functional team leadership
San José, Costa Rica · Remote OK
¿Listo para liderar la evolución móvil? Desafío Élite: Desarrollador Móvil y Multiplataforma (.NET MAUI / iOS / Android) Ubicación/Modalidad: Remoto (Costa Rica / LATAM), con disponibilidad para movilización puntual segú…
Skills: .NET MAUI, React Native, Swift, Objective-C, Android Studio
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The Customer Success Account Manager acts as the primary delivery lead, orchestrating support and resources to help strategic customers achieve business value through Microsoft cloud platforms. They are responsible for building stakeholder relationships, driving operational health, and identifying growth opportunities to ensure customer success and retention.
Candidates must hold a Bachelor's or Master's degree in a relevant field and possess 3 to 8+ years of experience in customer success, solution delivery, or consulting. Proficiency in English and relevant industry certifications such as ITIL, PMI, or cloud-specific credentials are highly preferred.
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
Advanced English level.
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
3+ years relevant work experience within customer industry.
Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
Project Management Institute (PMI) or equivalent Project Management certification.
Prosci or equivalent certification.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
There are currently 195 open consulting positions in San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Genpact, Critical Mass, JLL, Mastercard, EY, among others. Browse the listings above to see every active employer.
Yes — 130 of the 195 open consulting positions offer remote or hybrid work (42 remote, 88 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
