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Skills: Operational Excellence, Continuous Improvement, Lean Six Sigma, Generative AI, Program Management
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The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordin…
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordin…
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Full-time
bachelor degree, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, 401k Matching, Flexible Work Environment, Flexible Time Off
Posted 1d ago
~40 hrs/week
Remote in Heredia, Costa Rica
Responsibilities
Lead the delivery and modernization of the PowerUP Operational Excellence training program by integrating GenAI and automation. Coach candidates through certification journeys and drive the adoption of continuous improvement capabilities across the enterprise.
Requirements
Requires 7+ years of experience in Operational Excellence or transformation with a Lean Six Sigma Black Belt certification. A Bachelor's degree in Engineering, Business, or Finance is required along with experience in global training design and AI application.
Full job description
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
At Experian, we are committed to powering opportunities through data, innovation, and continuous improvement. We are looking for a Program Manager to help build the next generation of our Operational Excellence program, PowerUP. PowerUP is a modern framework that builds skills to accelerate business outcomes, combining systems thinking, Agile, LSS disciplines, and generative AI into a fast, application-driven approach.
You will be a central contributor to PowerUP and support the broader VISTA program by modernizing training content, facilitating high‑impact learning experiences, coaching participants through improvement work, and driving adoption across the enterprise.
You will report to the VP, Productivity and Transformation.
You'll have the opportunity to:
Lead PowerUP Training Programs
Lead the delivery and continuous improvement of PowerUP training programs, curricula, and learning assets.
Modernize Operational Excellence training by incorporating practical GenAI, automation, and the latest agentic concepts in ways that are grounded, usable, and tied to results.
Ensure PowerUP content aligns with Experian's priorities and guides measurable capability and performance outcomes.
Apply data‑driven insights to evaluate training effectiveness and inform program enhancements.
Leverage AI‑enabled tools and digital learning solutions to improve scalability, personalization, and learner engagement.
Work with global and regional partners to align PowerUP with enterprise learning strategies and important events.
Gather participant feedback, assess learning impact, and refine content and delivery approaches based on outcomes and needs.
Enable Capability Building
Deliver engaging, high‑impact PowerUP training sessions across multiple formats, including in‑person, virtual, and blended learning experiences.
Build continuous improvement capability across the organization by providing employees with practical tools, methods, and applied problem‑solving skills.
Create a high‑quality learner experience that reflects Experian's standards and PowerUP brand.
Stay current on leading practices in Operational Excellence, adult learning, GenAI, and enablement, and thoughtfully apply those insights to training delivery.
Support Certification Journeys
Coach PowerUP candidates throughout their certification journey.
Review and evaluate CPI/LSS projects to ensure understanding of PowerUP standards and business impact.
Provide clear, constructive feedback to strengthen problem‑solving capability and project outcomes.
Support a culture of accountability, learning, and new ideas through coaching and reinforcement.
Qualifications
7+ years of experience in Operational Excellence, Continuous Improvement, transformation, capability building, training, or related disciplines.
Lean Six Sigma Black Belt certification (Master Black Belt preferred).
Demonstrated experience coaching candidates through LSS projects and certification.
Experience developing or promoting learning programs across global and matrixed organizations.
Experience designing and improving training curricula, learning journeys, workshop content, and facilitator materials.
Facilitation skills with the ability to engage diverse, cross‑functional audiences.
Experience translating complex technical concepts into practical, applicable learning experiences.
Data‑driven mindset with experience measuring training effectiveness.
Experience with AI and its application in learning and development, with the ability to use the latest tools to enhance training delivery and outcomes.
Bachelor's degree (or equivalent) in Engineering, Business Administration, Finance, or a related field.
Additional Information
Asociacion Solidarista
Great compensation package and bonus plan
Core benefits including medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote
This is a remote position.
Employee Status: Regular
Role Type: Hybrid
Department: Project Management
Schedule: Full Time
Shift: Day Shift
Related keywords
Operational ExcellenceContinuous ImprovementLean Six Sigma Black BeltMaster Black BeltGenerative AIAgileSystems ThinkingVISTA ProgramPowerUPCPILSSCapability BuildingAdult LearningDigital LearningAutomationAgentic Concepts
Somos uma Datatech, líder global em soluções de inteligência para análise de riscos e oportunidades com foco nas jornadas de crédito, autenticação e prevenção à fraude.
Temos presença global com expertise local, estamos em 30 países e atuamos há 55 anos no mercado brasileiro.
Contamos com os melhores talentos, mais de 21 mil colaboradores no mundo e quase 5 mil no Brasil.
Trabalhamos sempre para criar um ambiente diverso e equilibrado para todas as nossas pessoas. Por isso, temos tanto orgulho de estarmos sendo continuamente reconhecidos como uma das melhores empresas para se trabalhar pelo Great Place to Work, Linkedin e Employers for Youth.
E não para por aí. Aqui, inovação é o nosso combustível e não é à toa que a gente sabe quem é quem. Temos o maior ecossistema de big data da América Latina e a ele somamos tecnologia de ponta para revelar o que nem todos conseguem ver e ir além do óbvio.
Com um portfólio completo e flexível, enxergamos o todo e à frente. Antecipamos o futuro para oferecer a pessoas e empresas um caminho que transforme, hoje, a incerteza do risco na melhor decisão.
É assim que ajudamos pessoas a realizarem seus sonhos e empresas a prosperarem. Que trabalhamos por um Brasil com mais inclusão financeira. Afinal, trabalhar na Serasa Experian é muito mais do que as pessoas imaginam. É criar um amanhã melhor para todos, ampliando oportunidades aqui e agora.
Offices: Avenida das Nações Unidas, 14.401, Torre Sucupira – 24º andar, São Paulo, SP 04794-000, BR · Avenida Doutor Heitor José Reali, 360, São Carlos, SP 13571-385, BR
CréditoAutenticaçãoPrevenção à FraudeAgronegócioScoreTecnologiaIAEmpreendedorismoMarketingBusiness
How many Consulting jobs are open in Heredia, Costa Rica right now?
There are currently 57 open consulting positions in Heredia, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Heredia, Costa Rica?
Companies currently hiring include Hewlett Packard Enterprise, Boston Consulting Group (BCG), GFT Technologies, Serasa Experian, Citi, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Heredia, Costa Rica?
Yes — 39 of the 57 open consulting positions offer remote or hybrid work (6 remote, 33 hybrid).
How do I apply for Consulting jobs in Heredia, Costa Rica?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.