San José, Costa Rica · Hybrid
Sr. Associate - Customer Care - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re …
Skills: Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Data Analytics
San José, Costa Rica · Hybrid
Job Title Customer Support Talent Pool Summary of the Role As a Customer Support Analyst, you will provide first-line technical support to Amadeus customers through phone, email, and chat channels. You will investigate a…
Skills: Technical Support, Troubleshooting, Analytical Skills, Problem-solving, English Proficiency
San José, Costa Rica · Hybrid
1. Propósito de la posición Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …
Skills: Pharmaceutical Care, Medication Dispensing, Patient Counseling, Inventory Management, Cold Chain Management
San José, Costa Rica · Remote Solely
TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in softwar…
Skills: B2C Sales, Lead Qualification, Closing, HubSpot, Consultative Sales
San José, Costa Rica · Remote Solely
Job Description Join our growing remote team as a Remote Vacation Planning Consultant! In this role, you'll help clients plan unforgettable vacations, cruises, all-inclusive resorts, Disney destinations, and internationa…
Skills: Communication, Customer Service, Organization, Time Management, Independent Work
San José, Costa Rica · On-site
1. Propósito de la posición Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …
Skills: Pharmaceutical Care, Medication Dispensing, Patient Counseling, Inventory Management, Regulatory Compliance
San José, Costa Rica · Hybrid
Specialist - Customer Care - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at …
Skills: Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Journey Mapping, Customer Service
San José, Costa Rica · On-site
En EY, tendrás la oportunidad de construir una carrera tan única como tú, con la escala global, el apoyo, la cultura inclusiva y la tecnología para convertirte en la mejor versión de ti. Y contamos con tu voz y perspecti…
Skills: Analytical Capacity, Communication, Teamwork, Basic Accounting Knowledge, Microsoft Office
San José, Costa Rica · Hybrid
Sr. Associate - Customer Care - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re …
Skills: Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Data Analytics
San José, Costa Rica · On-site
Company Description Re:Sources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 4,000+ peo…
Skills: Cash Collections, Accounts Receivable, Financial Reporting, Client Relationship Management, Microsoft Office
San José, Costa Rica · On-site
1. Propósito de la posición Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …
Skills: Pharmaceutical Care, Medication Dispensing, Patient Counseling, Inventory Management, Regulatory Compliance
San José, Costa Rica · On-site
1. Propósito de la posición Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …
Skills: Pharmaceutical Care, Pharmacy Management, Patient Counseling, Inventory Control, Personnel Management
San José, Costa Rica · On-site
1. Propósito de la posición Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …
Skills: Pharmaceutical Counseling, Medication Dispensing, Injectable Administration, Customer Service, Staff Training
San José, Costa Rica · On-site
1. Propósito de la posición Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …
Skills: Pharmacy management, Medication dispensing, Customer service, Pharmaceutical consulting, Injectable administration
San José, Costa Rica · On-site
1. Propósito de la posición Garantizar la operatividad de las farmacias desde el ámbito técnico, en cumplimiento de las normas de habilitación de farmacias dictadas por las instituciones gubernamentales de control, así …
Skills: Pharmaceutical Counseling, Medication Dispensing, Patient Care, Injectable Medication Administration, Staff Training
San José, Costa Rica · On-site
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also …
Skills: Problem Solving, Analytical Skills, Time Management, Multi-tasking, Written Communication
San José, Costa Rica · On-site
Do you have a passion for customer experience? The ability to build rapport with sellers and fix problems? Join our new and exciting Customer Success function! Veeqo is a comprehensive multi-channel shipping and inventor…
Skills: Account Management, Customer Success, Product Demos, Onboarding, Relationship Management
San José, Costa Rica · Hybrid
Sr. Associate - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the foref…
Skills: Accounting, Accounts Receivable Management, Dispute Management, SAP Dispute Management, SAP Overview
San José, Costa Rica · Remote Solely
Puesto: Representante de Ventas de Viajes Descripción de la empresa: True Adventure Travel es una empresa líder en el sector turístico, especializada en crear experiencias únicas e inolvidables para nuestros clientes. No…
Skills: Customer Communication, Travel Planning, Itinerary Creation, Booking Management, Customer Service
San José, Costa Rica · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Call Center Management, Team Leadership, Bilingual Communication, Performance Coaching, SLA Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Handles a wide range of customer inquiries and complaints via phone while promoting new products and services. Responsible for resolving inquiries, escalating issues per established processes, and accurately documenting all customer interactions.
Requires a bachelor's degree in Business, Communication, Hospitality, IT, or Marketing. Candidates should possess intermediate English proficiency and certifications such as COPC or Professional Customer Service.
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Responsibilities
Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at www.genpact.com and on the following social handles: X: https://twitter.com/genpact Facebook: https://www.facebook.com/ProudToBeGenpact/ Instagram: https://www.instagram.com/genpact_global/ YouTube: https://www.youtube.com/@GenpactGlobal ** Beware of fake offers** Genpact never requires applicants to pay to be part of our hiring process. If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers
Offices: 1155, Avenue of the Americas, 4th Floor,, New York, NY 10036, US · 251 Avenida Lerdo Norte, Cd. Juarez, Chihuahua CP32000, MX · GE Building No. 5, Software Park Road, Dalian Software Park, Dalian, Liaoning 116023, CN · Genpact Towers, DLF-Phase 5, Sector 53, Gurgaon, Haryana 122002, IN · 99 Surya Park, Electronics City, Bangalore, KAR 560100, IN
There are currently 179 open customer service & support positions in San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Grupo Dökka, Amazon, TD SYNNEX, Genpact, Sweet Carolina's Travel, among others. Browse the listings above to see every active employer.
Yes — 58 of the 179 open customer service & support positions offer remote or hybrid work (32 remote, 26 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
