Consultor Salesforce - Senior - CAM Department: Operations Employment Type: Full Time Location: Costa Rica Description Perfil híbrido para implementación, configuración, automatización, desarrollo y soporte evolutivo del…
Skills: Salesforce, Service Cloud, Sales Cloud, Apex, LWC
We are One Team. We make it happen. We are Unstoppable. Babel, enriching people through technology BABEL es una consultora tecnológica multinacional especializada en aplicar sus servicios y conocimiento tecnológico en lo…
Puesto: Representante de Ventas de Viajes Descripción de la empresa: True Adventure Travel es una empresa líder en el sector turístico, especializada en crear experiencias únicas e inolvidables para nuestros clientes. No…
Skills: Communication, Interpersonal Skills, Organization, Time Management, Travel Planning
ITC Worldwide, LTD.
Digital Technology Sales: Managed IT Services
San José, Costa Rica · Remote OK
Mid level
ITC WORLDWIDE is seeking experienced Managed IT Services Digital Service Sellers - Tier 1 Support ITC Worldwide offers Microsoft Experienced & Certified comprehensive technical and functional support services for all Mic…
Skills: Managed IT Services Sales, New Business Development, C-Suite Engagement, Prospecting, HubSpot CRM
UniTriTeam
Patient Recruiter (PST/EST/CST Timezone)
San José, Costa Rica · Remote Solely
Mid level
Job Title: Patient Recruiter (Full Time, EST Hours) Department: Patient Recruitment Location: Remote (EST Hours) Employment Type: Full- Time, Temporary for 3-4 months with permanent placement available Language Requireme…
Coloplast Business Centre in San José, Costa Rica is a proud member of the Global Business Centre, supporting Coloplast’s North American operations. We work closely with our colleagues in Szczecin, Poland, home to one of…
Skills: Direct Sales, Customer Service, Patient Enrollment, Brightree, DME Experience
Coloplast Business Centre in San José, Costa Rica is a proud member of the Global Business Centre, supporting Coloplast’s North American operations. We work closely with our colleagues in Szczecin, Poland, home to one of…
Skills: Direct Sales, Customer Service, Patient Enrollment, Brightree, DME Experience
Coloplast Business Centre in San José, Costa Rica is a proud member of the Global Business Centre, supporting Coloplast’s North American operations. We work closely with our colleagues in Szczecin, Poland, home to one of…
Skills: Direct Sales, Customer Service, Patient Enrollment, Brightree, DME Experience
Company Description Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 30 markets worldwide, workin…
Company Description Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 30 markets worldwide, workin…
Job Description: The Business Development Representative for our DELL Team is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor …
Specialist, Sales Trainer - Quality and Training - Bilingual
San José, Costa Rica · On-site
Mid level$2.1B raised
Job Title: Specialist, Sales Trainer - Quality and Training - Bilingual Job Description The Sales Trainer is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge a…
Job Description We are seeking a Network Support Engineer to provide support for the organization’s network infrastructure, ensuring reliability, performance, and availability of network services. The ideal candidate wil…
Skills: Network Troubleshooting, IP Addressing, DNS, DHCP, VLANs
Descripción de la empresa PedidosYa forma parte de Delivery Hero, empresa líder mundial en servicios de delivery con presencia en ~65 países. PedidosYa es la empresa de tecnología líder en delivery y quick-commerce en La…
Skills: Team Leadership, Account Management, Customer Success, Churn Mitigation, Upselling
Descripción de la empresa PedidosYa forma parte de Delivery Hero, empresa líder mundial en servicios de delivery con presencia en ~65 países. PedidosYa es la empresa de tecnología líder en delivery y quick-commerce en La…
Skills: Team Leadership, Account Management, Customer Success, Churn Mitigation, Upselling
L&D Delivery Specialist III This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the wa…
L&D Delivery Specialist III This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the wa…
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Data Manipulation, Planning, Package Handling, Shipping, Auditing
Weekend Client Support Specialist (Part-Time, Remote | South America)
San José, Costa Rica · Remote Solely
Entry level
About Learner Learner is an online tutoring company helping thousands of students across the U.S. reach their academic goals. As a fast-growing, fully remote company, we're looking for someone who enjoys helping people, …
Skills: Customer Service, English Communication, Phone Support, Call Center Operations, CRM
Weekend Client Support Specialist (Part-Time, Remote | Latin America)
San José, Costa Rica · Remote Solely
Entry level
About Learner Learner is an online tutoring company helping thousands of students across the U.S. reach their academic goals. As a fast-growing, fully remote company, we're looking for someone who enjoys helping people, …
Skills: Customer Service, English Communication, Phone Support, CRM, Administrative Tasks
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Full-time
professional certificate
Contractor
Posted 30d ago
~40 hrs/week
Spanish
Responsibilities
The consultant will be responsible for the implementation, configuration, and automation of Salesforce solutions within the B2B CRM project. They will also manage technical support, deployments, and version control using Salesforce CLI and GitHub.
Requirements
Candidates must have 3 to 5 years of experience with Salesforce, including at least 2 years in Service or Sales Cloud. Proficiency in Apex, SOQL, Flow Builder, and DevOps practices is required to translate functional requirements into technical solutions.
Full job description
Consultor Salesforce - Senior - CAM
Department: Operations
Employment Type: Full Time
Location: Costa Rica
Description
Perfil híbrido para implementación, configuración, automatización, desarrollo y soporte evolutivo del proyecto CRM B2B Ventas, incluyendo procesos de reclamos de proveedores, atención operativa, gestión comercial y seguimiento end-to-end de casos y oportunidades en Service Cloud y Sales Cloud. La persona será responsable de traducir requerimientos funcionales en soluciones Salesforce, priorizando la configuración declarativa y desarrollando cuando sea necesario. Operará con VS Code, Salesforce CLI y GitHub bajo un esquema de control de versiones y despliegues multiambiente.
Key Responsibilities
Administración: Configurar y mantener objetos, campos, record types, page layouts, Lightning Record Pages, validation rules y formula fields. Administrar perfiles, permission sets, roles, sharing rules, field-level security, colas y assignment rules. Construir y mantener reportes y dashboards para seguimiento operativo, comercial y gerencial.
Automatización: Diseñar e implementar Screen Flows, Record-Triggered Flows y Scheduled Flows para automatizar asignación de casos, estados/subestados, SLA, notificaciones, escalaciones, seguimiento comercial y reclamos de proveedores.
Desarrollo: Desarrollar y mantener Apex classes, triggers, test classes, batch/scheduled Apex y consultas SOQL. Realizar desarrollos en LWC cuando aplique. Implementar y soportar integraciones vía REST/SOAP APIs. Atender debugging de logs y corrección de defects en ambientes de QA, UAT y post go-live.
DevOps: Gestionar recuperación, validación y despliegue de metadata con VS Code + Salesforce CLI. Trabajar bajo control de versiones con GitHub, incluyendo branching, commits, PRs, versionamiento y documentación técnica entre ambientes Dev → UAT → Prod.
Proyecto B2B: Dar soporte al flujo funcional y técnico de reclamos de proveedores y a la relación proveedor–cuenta–contacto–caso–oportunidad. Participar en procesos relacionados con etapas comerciales, SLA / milestones y portal de autogestión si aplica. Brindar apoyo técnico y documentación al TPO, BA, QA y Arquitecto.
Skills, Knowledge and Expertise
Plataforma Salesforce: Service Cloud, Sales Cloud, Flow Builder avanzado, Approval Processes.
- DevOps: Salesforce CLI, VS Code, Git, GitHub, Change Sets y deseable Gearset / Copado.
- Reportería: Reports & Dashboards con foco operativo, comercial y gerencial.
Experiencia Requerida
3 a 5 años de experiencia con Salesforce.
Mínimo 2 años en Service Cloud o Sales Cloud.
Experiencia en proyectos reales con flows avanzados, reglas de negocio, objetos custom, permisos y reportes.
Experiencia con Apex, triggers, SOQL y test classes en al menos un ciclo completo: implementación, QA/UAT y go-live. - Experiencia en control de versiones y despliegues con VS Code, Salesforce CLI y GitHub.
Imagemaker is a software development company that specializes in Tech Consulting, Staff Augmentation and Agile Teams, with a focus on the banking, financial services, insurance (BFSI), and retail sectors. With over 25 years of experience, we’ve earned the trust of global brands like Mastercard, Scotiabank, Metlife, Walmart, Santander, LATAM Airlines, and Cardif. Our commitment to quality and long-term partnership is rooted in our ability to deliver expert talent, drive innovation, and ensure execution at scale.
Our team of 500+ professionals operates across the USA, Mexico, Costa Rica, Colombia, Chile, and the EU, allowing us to support our clients through nearshore and hybrid delivery models. We go beyond staffing by providing a layer of Customer Success that includes Delivery Managers, Technical Managers, Scrum Masters, and Agile Coaches, ensuring visibility, compliance, and high-standard SLAs throughout the development lifecycle.
From AI and Machine Learning to backend engineering, digital experience, cloud infrastructure, and quality assurance, we bring a wide range of technical capabilities to help our clients succeed. We’re proud to retain top talent through our award-winning workplace culture, achieving higher-than-average retention rates and consistently delivering on our promise: to build agile, high-performing teams that solve complex challenges and create real business value.
Offices: La Concepción 141, oficina 601, Santiago, Región Metropolitana 8787866, CL · 2645 Executive Park Dr, Weston, Florida 33331, US · Calle 23G 80 B 93, Bogota, CO · 123 Buckingham Palace Rd, London, GB · Calle Villanueva 29, 28001, Madrid, ES
Ingeniería de Software y Diseño Web and Desarrollo de AppsSoftware EngineeringInformation TechnologyWeb DesignSoftwareInformation ServicesInternet
How many Customer Service & Support jobs are open in San José, Costa Rica right now?
There are currently 179 open customer service & support positions in San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in San José, Costa Rica?
Companies currently hiring include Grupo Dökka, Amazon, TD SYNNEX, Genpact, Sweet Carolina's Travel, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in San José, Costa Rica?
Yes — 58 of the 179 open customer service & support positions offer remote or hybrid work (32 remote, 26 hybrid).
How do I apply for Customer Service & Support jobs in San José, Costa Rica?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.