San José, Costa Rica · On-site
Role Purpose: The Senior Customer Service Specialist (CSS) is responsible for establishing and maintaining exceptional effortless customer service experience for key accounts, large volume accounts with minimal supervisi…
Skills: Customer Service, Account Management, SAP, Order Processing, Conflict Resolution
San José, Costa Rica · On-site
Job Title: Associate, Sales Development - Bilingual Job Description The role for Associate, Sales Development - Bilingual is responsible for demonstrating the value and benefits of our client’s products or services throu…
Skills: B2B Sales, Consultative Sales, Lead Generation, Lead Qualification, Cold Calling
San José, Costa Rica · On-site
En UCIMED nos encontramos en la búsqueda de un Agente de Soporte TI Objetivo del puesto Brindar soporte técnico oportuno y eficiente a los usuarios de la institución, garantizando la continuidad operativa de los servicio…
Skills: Windows OS, Active Directory, TCP/IP, DNS, Microsoft 365
San José, Costa Rica · On-site
En UCIMED buscamos una persona que se una a nuestro equipo como Agente de Soptrte de Red. Debe tener ganas de aprender y desarrollarse en el área de infraestructura y soporte tecnológico. Valoramos una actitud proactiva,…
Skills: Technical Support, Network Infrastructure, Structured Cabling, IP Addressing, DHCP
Universidad de Ciencias Médicas (UCIMED)San José, Costa Rica · On-site
En UCIMED buscamos una persona que se una a nuestro equipo como Agente de Soptrte de Red. Debe tener ganas de aprender y desarrollarse en el área de infraestructura y soporte tecnológico. Valoramos una actitud proactiva,…
Skills: Technical Support, Network Infrastructure, Structured Cabling, IP Addressing, DHCP
Universidad de Ciencias Médicas (UCIMED)San José, Costa Rica · On-site
En UCIMED nos encontramos en la búsqueda de un Agente de Soporte TI Objetivo del puesto Brindar soporte técnico oportuno y eficiente a los usuarios de la institución, garantizando la continuidad operativa de los servicio…
Skills: Windows OS, Active Directory, TCP/IP, DNS, Microsoft 365
San José, Costa Rica · On-site
As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate serv…
Skills: Customer Service, Bilingual Proficiency, English, Spanish, CRM Software
San José, Costa Rica · On-site
Are you interested in shaping the future of live sports broadcasting? Do you want to set high standards on how Amazon customers are watching live sports? If so, you might be the right person for the Content Associate rol…
Skills: Quality Assurance, Content Management, Microsoft Office, Stakeholder Management, Analytical Skills
San José, Costa Rica · On-site
Are you interested in shaping the future of live sports broadcasting? Do you want to set high standards on how Amazon customers are watching live sports? If so, you might be the right person for the Content Associate rol…
Skills: Quality Assurance, Data Entry, Microsoft Office, Excel, Analytical Skills
San José, Costa Rica · Hybrid
Job Description: The Business Development Representative for our DELL Team is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor …
Skills: Relationship Management, Vendor Management, Pipeline Management, Outbound Calling, Lead Qualification
San José, Costa Rica · Remote OK
TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also …
Skills: Consecutive Interpretation, Bilingual Fluency, Active Listening, Emotional Intelligence, Call Management
San José, Costa Rica · Remote Solely
Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation, and outsourcing services, and a wide variety of tailore…
Skills: Customer Support, Bilingual Communication, English Proficiency, Cross-cultural Communication, Interpersonal Skills
San José, Costa Rica · Remote OK
About Us: We curate extraordinary experiences for clients seeking unforgettable travel moments. Our mission is to transform visions into meticulously crafted getaways that leave lasting memories. We’re looking for a pass…
Skills: Travel Planning, Itinerary Curation, Client Relationship Management, Project Management, Vendor Management
San José, Costa Rica · On-site
About Us: We specialize in creating unforgettable travel and adventure experiences that allow our clients to escape the everyday and immerse themselves in extraordinary destinations. Our mission is to deliver personalize…
Skills: Interpersonal Communication, Storytelling, Logistics Coordination, Problem Solving, Client Relations
San José, Costa Rica · On-site
Role Overview: As an Exploration Advisor, you will be the go-to expert for clients seeking immersive and unique travel experiences. You will leverage your knowledge of destinations, trends, and experiences to design tail…
Skills: Travel Planning, Client Services, Itinerary Design, Global Destination Knowledge, Communication
San José, Costa Rica · On-site
About Us: We believe life’s moments are treasures, and every experience tells a story. Our mission is to help clients capture, preserve, and relive their most meaningful memories in a way that’s personalized, creative, a…
Skills: Organization, Interpersonal Communication, Visual Aesthetics, Digital Tool Proficiency, Photo Editing
San José, Costa Rica · On-site
About the Role: We are seeking a creative and detail-oriented Holiday Strategist to design unforgettable travel experiences and seasonal getaways for our clientele. You will be the go-to expert for curating memorable vac…
Skills: Travel Planning, Itinerary Design, Trend Analysis, Customer Service, Relationship Building
San José, Costa Rica · On-site
Position Overview: We are seeking an Itinerary Expert to design, customize, and optimize travel plans for our clients. The ideal candidate has a deep knowledge of destinations, accommodations, and activities, and can cra…
Skills: Itinerary Planning, Travel Consulting, Destination Research, Logistics Management, Client Relationship Management
San José, Costa Rica · On-site
About Us: We are a forward-thinking travel lifestyle brand dedicated to crafting unforgettable experiences for our clients. From adrenaline-packed excursions to unique cultural adventures, we transform dreams into memori…
Skills: Travel Planning, Customer Service, Itinerary Design, Problem Solving, Organizational Skills
San José, Costa Rica · Remote OK
About the Role: We are seeking a highly organized and creative Journey Planner to design personalized travel experiences that turn ordinary trips into unforgettable adventures. This role blends logistics, research, and a…
Skills: Journey Planning, Itinerary Curation, Travel Logistics, Client Relationship Management, Research
San José, Costa Rica • On-site
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The Senior Customer Service Specialist manages exceptional service for key and high-volume accounts, including import/export operations and quality notification claims. They act as a primary link between customers and sales teams to resolve issues and maintain SAP master data.
The role requires a high level of attention to detail for processing orders via email, telephone, and EDI. Candidates must be able to work with minimal supervision to implement corrective action plans and coordinate with internal departments like Quality and Transportation.
Role Purpose: The Senior Customer Service Specialist (CSS) is responsible for establishing and maintaining exceptional effortless customer service experience for key accounts, large volume accounts with minimal supervision, import / export account, and any support to the organization with key tasks like credits, debits, returns and creation of Quality Notification Claims.
Process and verify the accuracy of orders from customer received by email, telephone, EDI or other with attention to detail and accuracy for strategic accounts.
Initiates required action for response to customer service requests for order changes, including maintenance of order and communicates changes to the appropriate personnel / departments.
Ensures and provides quality service to both internal and external customers. Builds and maintains ongoing relationships with customers.
Responsible for the timely resolution and communication to a variety of customer needs and customer complaints, including the implementation of corrective action plans relating to customer service.
Serves as communication link between customers and sales team to assure customer’s needs are met and aligned.
Initiate meetings to resolve customer issues due to order delay, backorders, returns, etc. with the appropriate teams i.e. Product Management, Quality Managers, Transportation, Warehousing, etc. as needed.
Maintains SAP master data by updating account information. Provide back up support to team when out of the office due to vacation, travel or sick.
CR02- Envisioning a world built with wood -
On 21st October, LSI, formerly Lonza Specialty Ingredients, launched as Arxada. This new company name covers the entire global specialty chemical business and the ambition is that united, Arxada will be a clear global leader in microbial control. From a Wood Protection perspective, our name and look are new, but our heritage runs deep. Our leading product brands - Wolmanized® Outdoor® Wood, Dricon®, Antiblu®, FrameGuard® and Chemonite® - will remain the same, and our people and services will continue to reflect our heritage and our commitment to future-proof wood protection technologies. __________________________________ We love wood’s warmth, its beauty, its strength, its versatility. We believe that using wood products improves the quality of life for our communities. We deliver technologies that enhance the performance and increase longevity. Our products protect wood from termites and decay; protect wood from flame spread; prevent mold growth; and enhance its visual appearance, all to make wood last longer and look better. Wood, the world’s greatest renewable resource™ _________ Legal Disclaimers - https://www.wolmanizedwood.com/legal-disclaimer/
Offices: 1200 Bluegrass Lakes Pkwy, Alpharetta, Georgia 30004, US
There are currently 179 open customer service & support positions in San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Grupo Dökka, Amazon, TD SYNNEX, Genpact, Sweet Carolina's Travel, among others. Browse the listings above to see every active employer.
Yes — 58 of the 179 open customer service & support positions offer remote or hybrid work (32 remote, 26 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
